Thread: Promotional Pack : Starter | Forums

  1. #1

    Promotional Pack : Starter

    hello I don't normally do this but I bought a 10$ starter pack from Xbox yesterday i got everything that was listed HOWEVER.. it says '15 days of kudos and xp boost' and it has run out already is this a typo and you meant 15 HOURS or is this a bug and i still have 14 days that isn't active for some reason? please let me know what i can do to speed along the fix that being said i love the game and paid the 10$ just for your troubles making it and for making it free to everyone
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  2. #2
    [Resolved through Twitter]
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  3. #3

    Starter Pack VIP Gold?

    Same. Except the Microsoft Store said (and still says) 20 days of kudos & xp boosts plus 20 days of Gold VIP. I got the boosts, but not the VIP. 2 7-day VIP cubes showed up as drops during play shortly after and I've been told that these are the gold VIP I paid for, but I paid for 20 days and 7 + 7 = 14...??

    They were post-game rewards during play and seemed to be independent of any purchases. There were two of them, seven days each - do they really count as the "20 days" I paid for?
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  4. #4

    VIP Gold w Starter Pack?

    To be clear, the kudos & XP boosts were automatically applied - not in-game drops and were exactly 20 days. They showed up on my "stats" screen as soon as the starter pack was installed, but I didn't have any VIP gold until I got the boost cubes later. Either way, I certainly didn't get the 20 days I paid for...
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  5. #5
    UbiChrisMANG's Avatar Community Representative
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    Our Support team might be able to help with this. You can reach them here:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
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