Thread: Incomplete product key Assassins creed 2 | Forums

  1. #1
    LaResqin's Avatar Junior Member
    Join Date
    May 2012
    Posts
    3

    Incomplete product key Assassins creed 2

    Hi!

    I'm having some problems with my product key. I just bought assassings creed 2 (I'm a budget gamer so I buy everything two years after date ) and the disc does not match the product key. After some searching I discovered that the key is incomplete. I think it's normally 5 times 4 characters so:

    Assassins creed 2

    xxxx-xxxx-xxxx-xxxx-xxxx

    Now my product key is not in this form. I have the first time only 2 characters, and the other 4 times really 4 characters, so:

    ssassins creed 2

    xx-xxxx-xxxx-xxxx-xxxx

    As you can see above, also the first character of the title is missing, so I think there was a printingmistake.

    I already tried to find the key with several keyfinders (keyfinder, licensecrawler, winkeyfinder, ...) but I can't find it with that. What do I do now? I am sure that I did NOT make a mistake in copying the key, I did not took a 0 for a O or a 5 for a S of something like that.

    Anyone good at math, how can I find the first 2 characters? Can anyone help me in another way?

    Thanks for your answers!

    La Resqin
    Share this post

  2. #2
    Mr_Shade's Avatar Senior Community Manager
    Join Date
    Nov 2009
    Location
    EMEA CRC
    Posts
    21,898
    Hi there,

    Please take some photos of both the Serial Key voucher / manual page, clearly showing the key and also proof of purchase.

    You should send those directly to Ubisoft Support who will be able to trace the full key for you.


    Links to support are in my signature.

    Please remember that in the UK tomorrow is a bank holiday, so support will not be working, if you are based there.
    Share this post

  3. #3
    LaResqin's Avatar Junior Member
    Join Date
    May 2012
    Posts
    3
    Deleted
    Share this post

  4. #4
    Mr_Shade's Avatar Senior Community Manager
    Join Date
    Nov 2009
    Location
    EMEA CRC
    Posts
    21,898
    Hi there,

    Please see my post for the information support will require.

    Do not publish this information on the forum, but please use the links in my signature to contact them directly.
    Share this post

  5. #5
    LaResqin's Avatar Junior Member
    Join Date
    May 2012
    Posts
    3
    Thanks! I've done that, I hope I get some reply!

    La Resqin
    Share this post

//Uplay Overlay login for community forums