1. #1
    I can not enter the game to play Silent Hunter 5 bind key account he wants something from me what should I do please help
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  2. #2
    pennygod's Avatar Ubisoft Support Staff NCSA
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    Hey emrem54


    If you have just purchased the game as a retail copy the key should be located inside the case on a reference sheet. If you have purchased the game as a digital download there should have been an email sent to you with the key.


    The key should look like this:


    SH5-XXXX-XXXX-XXXX-XXXX
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  3. #3
    Hi pennygod i
    I enter the key and the msg say" this key has been used allready"
    It worhed fine before..
    Whats up

    Regards
    Paul
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  4. #4
    Ubi-MoshiMoshi's Avatar Community Representative
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    H paul_954, keys can only be used once. You should be able to sign n with your Uplay account which you used when you first installed.
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  5. #5
    pennygod's Avatar Ubisoft Support Staff NCSA
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    Hey Paul_954


    If you do not remember the Uplay login that you originally used to activate your key you can contact Ubisoft Support http://support.ubi.com/ and they can verify the account connected to the key.
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  6. #6
    i've got a problem, i got the game on download and accidentally deleted the email with the key before i could activate the game, how do i get another email sent to me?
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  7. #7
    pennygod's Avatar Ubisoft Support Staff NCSA
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    Hello nwright2012

    What online retailer did you purchase the game through? Usually you can access the activation/serial number by looking up your purchase information on the store's site.
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  8. #8
    runnercv's Avatar Junior Member
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    I can not enter the game to play Assassins Creed Revelations bind key to account she wants something from me what should i do
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  9. #9
    Yooperbacker's Avatar Moderator
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    Hello runnercv,

    Keys for this game can only be activated one time. After the initial activation, the key can never be used again. So, this problem is only caused by one of two things:

    If you previously activated the key and are being asked to enter it again because you are reinstalling the game, you are simply at the wrong login screen. Please follow the instructions in the following FAQ for assistance with getting to the correct login screen, where you can enter your Uplay account name and password:

    Error Binding failed - This key has been used already
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  10. #10
    I want the bind key to play assassin creed revelation. how to find it?
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