Thread: bonus code does not work | Forums

  1. #1
    blappc's Avatar Junior Member
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    first time i entered it - wrong code, try again (or something like that).
    second - key is already used.
    any solution of this?
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  2. #2
    dpomazov's Avatar Junior Member
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    The same situation
    Russia, digital distribution, collection version
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  3. #3
    Mr_Shade's Avatar Senior Community Manager
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    Hi there,

    We did have a few issues with codes not working yesterday, however they should all be working correctly now.

    Have you checked to see if the content is not already there?

    Some versions which are digital download already have the content unlocked, so you do not need to use the code, it's already used to unlock it for you.

    A simple check is to see if the Helmschmied Drachen Armor is listed on the outfits menu in the single player game. [you access it from the pause menu]

    If it's not, please contact Ubisoft Support - you can contact them via my signature.

    please have all of your purchase emails ready as proof of purchase for when they ask.
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  4. #4
    dpomazov's Avatar Junior Member
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    DLC is not activated , because in multiplayer game is locked harlequin character...

    (im sory for my English)
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  5. #5
    adstar82's Avatar Junior Member
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    dpomazov if you re-enter the code once more it should work now
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  6. #6
    blappc's Avatar Junior Member
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    no, theres no new stuff in game. such as harleqiun, or new maps..
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  7. #7
    Mr_Shade's Avatar Senior Community Manager
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    Originally posted by blappc:
    no, theres no new stuff in game. such as harleqiun, or new maps..
    Originally posted by dpomazov:
    DLC is not activated , because in multiplayer game is locked harlequin character...

    (im sory for my English)
    If you have both tried to activate the code again - just now, it appears there is a problem with it.

    Please contact Ubisoft Support.

    You can click the link in my signature, make sure you explain the issue to the best of your ability.
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  8. #8
    dpomazov's Avatar Junior Member
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    Error code already used

    Maybe my version of ACB - is not collectors edition?
    Where i can download ACB digital collectors edition?
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  9. #9
    Mr_Shade's Avatar Senior Community Manager
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    Originally posted by dpomazov:
    Error code already used

    Maybe my version of ACB - is not collectors edition?
    Where i can download ACB digital collectors edition?
    If you bought the digital deluxe edition - then you should have the content.

    If you downloaded the normal version, then you won't.


    If you have an email with a extra content code, not to be confused with the normal install / Serial / CD Key - you should be able to redeem it.

    Please contact Ubisoft Support - who should be able to correct the error for you.
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  10. #10
    dpomazov's Avatar Junior Member
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    I bought the game through a reseller and receive 2 keys:

    1) game activation key - working with predownloaded version from torrent tracker
    2) bonus DLC key - not working
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