Greetings Riders!

We've heard your feedback regarding wanting to know what the team is working on as far as Known Issues go. In response, we've updated our Known Issues thread to give better transparency into what the statuses of these issues are. You can see more about the different statuses below.

Fixed for next patch - The team has identified the problem and created a fix that is planned to be included in the next patch

Working on a fix - The team has identified the problem but a fix is still in progress and an ETA for deployment is not currently known.

Investigating - The team is investigating the issue but have not yet been able to determine the cause of the issue. This could be because the issue is rare or difficult to reproduce. It could also mean that there are higher priority issues being worked on by the team responsible.

Our last patch released on Wednesday July 3rd. Check the Patch Notes for a complete list of changes. The next patch is currently in progress.

Current known issues are listed below along with their statuses:

  • [ALL PLATFORMS] Replays recorded prior to April 12 can break during the replay with the camera getting stuck
    Workaround: Do not use the default camera to view the replay
    Status: Fixed

  • [ALL PLATFORMS] Some players did not receive the Chicken helmet after finding all 10 Easter event collectibles
    Status: Fixed*
    compensation complete, if you are still missing your chicken helmet please contact Ubisoft Support

  • [ALL PLATFORMS] Some players stop receiving Gear Crates for leveling up once reaching a high level.
    Status: Fixed*
    *If you are still not receiving Gear Crates for levelling after June 21st please contact Ubisoft Support

  • [ALL PLATFORMS] Some players do not receive Trials Coins after completing a race or contract
    Status: Fixed*
    *If you are still experiencing this issue please contact Ubisoft Support

  • [ALL PLATFORMS] Base world objects that are manually removed or moved in the Track Editor may reappear in their original position the next time the track is loaded
    Workaround: Remove base world objects with the area clear tool
    Status: Working on a fix

  • [ALL PLATFORMS] Custom Tracks that are added to Favorites but not downloaded will not appear in Favorites list in Private Multiplayer lobby
    Workaround: Download & Favorite custom tracks to play them in Private MP
    Status: Investigating

  • [ALL PLATFORMS] Challenger Contracts do not appear on the world map for some players
    Status: Investigating

  • [ALL PLATFORMS] Players may get an error message when attempting to accept a Challenger Contract
    Status: Working on a fix

  • [ALL PLATFORMS] Track Central Favorites filter cannot display more than 50 tracks
    Status: Investigating

  • [ALL PLATFORMS] Rodeo skill game UI displays a personal best score below the players best score (leaderboard entry is unaffected)
    Status: Investigating

  • [ALL PLATFORMS] Distance Ridden stats can be displayed incorrectly on the Player Profile
    Status: Investigating

  • [ALL PLATFORMS] The skill game “Out of Control” will have points in it where the driving line crosses over itself. If the player faults at the point where the drivelines cross an incorrect distance can be saved as the player’s score.
    Status: Working on a fix

  • [ALL PLATFORMS] Purchased or earned items can disappear from a player’s inventory
    Status: Investigating

  • [ALL PLATFORMS] Player’s customization can be reset when starting a new session
    Status: Investigating

  • [ALL PLATFORMS] Leaderboards have impossible times
    Status: Working on a fix

  • [ALL PLATFORMS] General frame rate drops, stutters & freezes
    Status: Investigating

  • [ALL PLATFORMS] There can be a delay between when a player earns a Gear Crate and when it appears in their inventory
    Status: Investigating

  • [All PLATFORMS] Using the “Show Me” option when viewing the Friends leaderboard in the Hall of Leaderboards can cause a crash
    Status: Investigating

  • [ALL PLATFORMS] Tracks downloaded from Track Central cannot be accessed in offline mode.
    Status: Working on Fix

  • [ALL PLATFORMS] Track rotation in Multiplayer has not been pulling from all the tracks in the list causing the same few maps to come up repeatedly for players.
    Status: Investigating

  • [ALL PLATFORMS] The region leaderboard score doesn’t match the leaderboards for both global & friends.
    Status: Investigating

  • [All PLATFORMS] Real Brand sponsor stickers (Fox, KTM) are given as contract rewards when these stickers are not available for players to use.
    Status: Investigating

  • [ALL PLATFORMS] In the Track Editor, the emitter tool initially emits more objects than the set value.
    Status: Investigating

  • [ALL PLATFORMS] When completing ninja tracks, the times may not save to the leaderboard.
    Status: Investigating

  • [ALL PLATFORMS] In the Track Editor, the date created field in saved files is empty.
    Status: Investigating

  • [ALL PLATFORMS] “Loading” UI may not go away after loading a custom Track on Track Central. Pressing input to “cancel” as prompted in the UI will cause a crash.
    Status: Investigating

  • [ALL PLATFORMS] Custom Tracks with special conditions set for medals display negative or high times on the results screen
    Status: Investigating