1. #1

    Customer Support sleeping?

    Hey,
    i bought a key for the PC version of Trials but im getting an error..so i opened a ticket.
    after 10 days of waiting.. still no answer.
    What the hell is this support from ubisoft?


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  2. #2
    EmptyBottle4's Avatar Member
    Join Date
    Apr 2014
    Location
    Vienna, Austria
    Posts
    84
    German Support is awful. contacted them because of my mission Trials Fusion preorder Items.
    After a week without a response i called them after waiting more than 2hours in the telephone queue.
    They wanted a purchase receipt because they didn't know if i even own the game.
    After that was done, they said "yeah we will forward the case to the responsibles, but you won't get this items back propably, because the game is so old". just...WOW!
    The whole conversation was in german of course.
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