1. #1

    Can't change my username.

    Hi all,

    I have tried and tried again with changing my username on the Uplay desktop app and the account info page. But it either says my username was invalid or there was an error sending my request. Any help would be greatly appreciated.
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  2. #2
    UbiChrisMANG's Avatar Community Representative
    Join Date
    Jun 2015
    Posts
    1,585
    Our Support team can help with this. You can reach Support here:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
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  3. #3
    Just wondering, did I change my username in the last 30 days? I don't want to waste your guys's time if I did. If I did, please send the date I last changed it. Thanks!
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  4. #4
    Ubi-Cupcake's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    123
    Originally Posted by SickoOtaku Go to original post
    Just wondering, did I change my username in the last 30 days? I don't want to waste your guys's time if I did. If I did, please send the date I last changed it. Thanks!
    Hey SickoOtaku! I've just checked your account. You recently changed your username on January 15, 2019. You'll be able to change your username on February 14, 2019.
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  5. #5
    Thanks Ubi-Cupcake!
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