Thread: Will the "black bars in cutscenes on ultrawide monitors" bug ever get fixed? | Forums

  1. #1
    trashmaster_92's Avatar Junior Member
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    Oct 2018
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    9

    Will the "black bars in cutscenes on ultrawide monitors" bug ever get fixed?

    Dear ubisoft team,

    me and various other users are reporting this bug since the day the game came out as play early.
    So many days and updates later, the game still shows black bars in cutscenes on ultrawide monitors (1440x3440 in my case).
    Sure, there is a workaround, but it is so annoying to patch the game exe after every title update.

    So please, as you have fixed so many bugs alrady, when will this bug which is present since day one be fixed?
    It such a shame for you that you didn't fix it yet and that it isn't even listened in the "known issues" list.
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  2. #2
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    May 2018
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    Hey tashmaster_92! Thanks for sharing your thoughts. I don't have any specific information to share on this at the moment I'm afraid. If anything changes we'll be sure to update the forums with any news.
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