Thread: [PC]Game Crashes with an error code R6025 - Pure Virtual Function Call | Forums

  1. #1

    Game Crashes with an error code R6025 - Pure Virtual Function Call

    Hey all,

    It appears that Rocksmith has been crashing more frequently recently on my machine. During my practice today, it happened twice. Both times I was presented with a Runtime Error and the code "R6025 - Pure Virtual Function Call"

    It's been pretty difficult to make it reproducible so here's what I was doing both times tonight

    The first time I was in "Learn a Song" mode and was switching from the lead path to the rhythm path on Alice Cooper's "School's Out." The second time, I was going to change the path from Lead to Bass.

    In the past I have also seen some crashes when trying to exit the game by hitting the X in the top right corner of the main menu. I have used Steam to verify the integrity of the game files, it said everything was fine.

    I am currently running Windows 10 Enterprise version 1809 (specific OS build is 17763.134)
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  2. #2
    rcole_sooner's Avatar Moderator
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    What CPU, GPU, and audio playback device?

    You should also report this to https://support.ubi.com.
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  3. #3
    Originally Posted by rcole_sooner Go to original post
    What CPU, GPU, and audio playback device?

    You should also report this to https://support.ubi.com.
    CPU - Intel i7-4770k
    GPU - NVIDIA Geforce GTX 1060 (driver version 25.21.14.1634)
    Playback: Through my internal sound card to Speakers.

    Good point about the support.ubi.com link.
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  4. #4
    rcole_sooner's Avatar Moderator
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    That's the perfect setup.

    Were you posting about this on Discord too?

    If so, it sounds like others are experiencing the same issue when switching paths in LAS. Sounds like the issue has been there since the release of Remastered.

    I'd still report to the official support site I listed above.
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  5. #5
    UbiSailorScout's Avatar Ubisoft Support Staff
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    Hey Roymond39! For that error message, it sounds like an issue with supporting software. Many of our games rely on external code libraries such as DirectX, Microsoft Visual Studio C++, and the Microsoft .NET Framework. We'd recommend running a Windows Update check to see if you have any pending updates.

    For the Microsoft Visual Studio C++ redistributables, you'll want to first check to see which packages you already have installed. You can do this easily from the Control Panel!

    1. Press the Windows key and R at the same time.
    2. In the search bar, type Control Panel and hit Enter.
    3. On the window that pops up, click Uninstall a program.
    4. Scroll through the list and take note of the entries that begin with Microsoft Visual C++. There may be few, but be diligent!
    5. Once you've got a list, you can uninstall the programs one by one by right-clicking the entry and selecting Uninstall.
    6. Now that we've got a clean slate to work with, we can reinstall those files. Click on each applicable link below to download and reinstall the files you've just taken note of.
    Note: Once you press Download on some of these links, you'll be prompted to select individual files to download. If you're running a 32-bit system, you'll only need to run the x86 file. If you're running a 64-bit system, you'll need to download and run both the x86 and x64 files. Lastly, you won't need to download any vcredist_arm files you see.

    - Microsoft Visual C++ 2010 (x86 - x64)
    - Microsoft Visual C++ 2010 SP1 (x86 - x64)
    - Microsoft Visual C++ 2012
    - Microsoft Visual C++ 2013
    - Microsoft Visual C++ 2015

    Let me know if this helps!
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