1. #1

    Support response time > Two weeks?

    I have submitted a ticket for DLC that I purchased but is not playable in my game. I have some patience but it has been almost two weeks now with not so much as a peep from ubisoft.

    If they aren't going to give me the DLC is there a way I can get my money back?
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  2. #2

    Open a new ticket

    2 weeks?? I contacted support about something unrelated, and had a reply within 2 days. Try to open a new ticket.
     1 people found this helpful
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  3. #3
    I will try that, thanks.
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