1. #1

    Targert exclusive ship wont appear in game

    I purchased the digital deluxe version for all the available parts. I bought the controller mount and the target exclusive ship. I connected everything and nothing appeared.
    Help?
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  2. #2
    UbiSailorScout's Avatar Ubisoft Support Staff
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    Hi ALPHA GAROU! Welcome to the forums. Please follow this FAQ for troubleshooting assistance to see if it may be an issue with the mount or the toys itself.
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  3. #3
    I followed the steps to reboot the controller as per the FAQ. Nothing changed. Neither the ship nor pilot appeared when plugged in.
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  4. #4
    UbiSailorScout's Avatar Ubisoft Support Staff
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    Are you able to provide a video showing this issue and the troubleshooting steps as well?
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  5. #5
    I don't even know how to take a video from my xbox and post it here, let alone show a video of nothing happening. I start the game, connect the controller connector. Plug in the pilot - nothing. Attach the ship - nothing. Connect the wings or weapon - nothing. I can still change the digital parts with the real ship attached. The exclusive ship and weapon don't even show up in the inventory.
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  6. #6
    UbiSailorScout's Avatar Ubisoft Support Staff
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    You may want to reach out to our Replacements department in case you have a faulty mount.
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