Thread: Assissians creed odyssey standard | Forums

  1. #1
    willieric50's Avatar Junior Member
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    Sep 2018
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    Assissians creed odyssey standard

    Purchased this with free upgrade to deluxe edition but code didn’t work what do I do next
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  2. #2
    UbiSailorScout's Avatar Ubisoft Support Staff
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    Hi willieric50! Welcome to the forums. I am sorry to hear that you are having issues with the Deluxe code. Can you provide a screenshot of the error message you are getting when you redeem the key? If you are having issues with the website, I recommend these browser steps.
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  3. #3
    Keluric13's Avatar Junior Member
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    Nov 2018
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    Similar issue

    I got the free upgrade emiail, installed and played the game but code still says in use when I follow the email prompt.
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  4. #4
    UbiSailorScout's Avatar Ubisoft Support Staff
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    Hey Keluric13! I'm sorry to hear that. I can see that you already have a ticket open for this issue. Can you attach a screenshot of the email you got to your ticket? You will also need to include a copy of the receipt that shows when and where you purchased ACOD from.
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