Thread: Multiplayer error: Cannot join games. Bookworm-297d0dd9 error | Forums

  1. #1

    Multiplayer error: Cannot join games. Bookworm-297d0dd9 error

    Keep getting error: Bookworm-297d0dd9 which is preventing me from aquirring my perk points. Anyone else experiencing this???
    More importantly, how do I clear the issue.
    My xbox one reports all is well with my connections, a port is open and working and all other multiplay games work fine.
    Thanks for any help.
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    I'm sorry to hear you've been encountering this,

    Just to confirm, you've been through the troubleshooting in the FAQ here?
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  3. #3
    I have now, I have opened ports, turned on uPnP (not the best security advice) and put my xbox one into a DMZ. Ive done them one at a time and all at the same time.
    To be clear, I can join a game (team death match) and the game starts, but seconds later, I am presented with a "host migration" error and the error number which is always the same.

    Again, I have just checked my xbone connectivity, NAT is open, everything is "good".
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  4. #4
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Can you please create a ticket with a screenshot of your forwarded ports? Feel free to PM me or comment the ticket number below.
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  5. #5
    PM sent.
    Thank you.
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