1. #1

    Game freeze and crash in starting match - Rainbow Six Siege

    Hello everyone,


    So when I browse the menu, or will start a game, freeze and close the game, I saw many forums to try to fix this, but nothing works for me, I opened a ticket on Ubisoft but they only say the same things always, Did you update your video card? so when they can not help you, they will tell you that your pc does not run with the configuration.


    Does anybody know how to solve this?


    My PC Configuration:

    Intel Core i7-7500U (4M Cache, 3.5 GHz)
    RAM 8GB
    AMD Radeon R7 M445 GDDR5 4GB
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  2. #2
    same with watch dogs
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  3. #3
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,257
    Hi guys! Sorry that you all are experiencing issues with crashing!

    allskate18 if what the agent on your last case suggested doesn't help, please update your ticket to reopen it.

    nickywilt07, please see if these steps help. If they do not, please make sure to create a ticket with your MSINFO and DXDIAG files. Feel free to PM me your ticket number for further troubleshooting.

    Also, I recommend posting these threads on the forums for the respective games. Thank you.
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