Thread: Year Pass 3 Issue on PS4 | Forums

  1. #1

    Year Pass 3 Issue on PS4

    I recently bought Year Pass 3. But I got nothing just 600 R6 credits. Anyone else having this problem as well? Also I made a ticket nothing is happeneing still. It’s been 24 hours already. I tried everything restarting the game, trying to re download the season pass it says ‘You already own Season Pass’. Please is it even going to be fixed? If not then possibly should I go for refund?
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  2. #2
    Ubi-Holz's Avatar Ubisoft Support Staff EMEA
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    Thank you for reporting this to us, AmanRajar

    We're aware of this issue and it's currently being looked into by the Siege team:
    • Do you also own the Year 2 Season Pass?
    • What region is your PSN account from?
    • Do you own the physical or digital version of the game?
    • What edition of the game do you own?

    Thank you
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  3. #3
    Originally Posted by Ubi-Holz Go to original post
    Thank you for reporting this to us, AmanRajar

    We're aware of this issue and it's currently being looked into by the Siege team:
    • Do you also own the Year 2 Season Pass?
    • What region is your PSN account from?
    • Do you own the physical or digital version of the game?
    • What edition of the game do you own?

    Thank you
    No I don’t own Year 2 Season Pass.
    My PSN Account is US region.
    I have digital copy of Rainbow Six Siege Standard Edtion.
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  4. #4

    Same issue

    I was told by support to come to the forums for updates but I don't see any here!
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  5. #5
    Originally Posted by Koolcatbad Go to original post
    I was told by support to come to the forums for updates but I don't see any here!
    I don’t think they are working on it. It’s still not fixed yet and I can’t believe I wasted $29.99 on it.
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  6. #6
    ubi--unicorn's Avatar Ubisoft Support Staff
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    We are indeed working on it! Please create a ticket if you haven't already, just in case we need further details.
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  7. #7

    Same issue

    I really hope you guys fix this because I spent 30 dollars on the year 3 pass
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  8. #8

    Same Issue

    I hope this gets fix before the new content comes out. Honestly about to get a refund.
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  9. #9
    Originally Posted by Ohh-Perry Go to original post
    I hope this gets fix before the new content comes out. Honestly about to get a refund.
    Can you tell me how can I get refund?
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  10. #10
    Ubi-Mullac's Avatar Ubisoft Support Staff
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    Originally Posted by AmanRajar Go to original post
    Can you tell me how can I get refund?
    Regarding refunds, you will need to go to Sony PlayStation. But, we are working on this issue and hope to resolve this as soon as possible.
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