I just bought the game yesterday and started playing. It sometimes crashes at launch, or after playing 10-20 minutes, randomly.
After checking lots of similar issue threads an trying solutions with no success, I opened a ticket in my region, sharing the msfile and dxdiag files.
System:
Geforce MX 1050
32GB memory
Intel i7 7th generation
so above the recommended requirements
Things I did:
- clean the PC, the cache, register, temp files
- deactivate memory caching on Bios
- resintall / update drivers with Driver Easy, all up to date
- deactivated the firewall / antivirus
- clean boot
After seeing several posts of graphic cards, my problem might come from this... I also saw that I should check the event log for errors but I cannot understand what type of errors it is...
So before doing stupid things on my laptop I contacted the support but it is taking time to get an answer, in the meantime if you have some advice please let me know!
The JP support team was very responsive and checked the dxdiag / msfiles I sent. If you have Intel Graphics and a Geforce, you can set you geforce as default in Nvidia > control panel > 3D display settings to avoid conflicts, and it will not crash anymore after a restart
So do you mean 3d settings has to be off ? Because I have AMD GPU and have random crashes. I have to check AMD panel but first I have to know which action has to be taken
