Steel disappearing | Forums

[Riphex]

i bought an outfit and it wouldn’t unlock so I “bought” it a few more times and it still didn’t unlock, so I went to play a game and when I check my steel after I’m at least nine thousand less than before and I still don’t have that outfit what do I do

[UbiFluouise]

Without knowing which system you're on, it's difficult for us to provide troubleshooting for what you're experiencing in this location. We'd advise creating a case with our Support team and you'll want to explain what's happened there and provide any confirmation of purchase messages you may have received at this point in an image that you've attached to the case. We'd be happy to look into this further for you from there and instruct you on how best to proceed.