Thread: Known Issues, Read This First | Forums

  1. #11

    Ultimate Striker Disappeared from Inventory

    Was playing as the Paladin Airmech and when I went back to select the ultimate striker for some quick and easy fun, it was no longer in my inventory. I received the ultimate striker when I purchased the prime cube. Has anyone else experienced issues with ultimate's disappearing?
    Share this post

  2. #12
    I can't purchase the gothic core on PS4 nor can the gothic badge be seen when I equip it.
    Share this post

  3. #13

    Can't play with invited frient

    Hello,

    It's been about 2 weeks I'm trying to play coop, survival and PvP with my brother and everytime we try we get stucked in the lobby with the message "waiting for server to update" after we press options to go to the game.

    I'm in Brazil and he is in Australia. Is there a problem with the servers? Should we do some configuration to solve this?

    To play with random players is ok for both of us.

    I would really appreciate your help on this.

    Thanks!
    Share this post

  4. #14

    PLEASE update this game!

    Are these issues ever going to be sorted out on Xbox One? This game could also really use a server browser as the current matchmaking makes it very hard to find a match.
    Share this post

  5. #15

    VIP cubes not working

    Any reason as to why my gold vip cubes are not working after spending 40 bucks on this game and having a silver vip prime membership
    Share this post

  6. #16
    UbiChrisMANG's Avatar Community Representative
    Join Date
    Jun 2015
    Posts
    1,552
    Originally Posted by lllProdigylll Go to original post
    Any reason as to why my gold vip cubes are not working after spending 40 bucks on this game and having a silver vip prime membership
    Hello and welcome! Our Support team can help you to sort this out. You can reach them here:

    Hello! If you've already checked your email's spam, junk, advertisement, etc. filters just in case it got auto filtered by your email client you can reach out to our Support team for help. They have access to accounts and the ability to fix this for you. You can reach them in several ways:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
    Share this post