Forums: Technical Support

Having technical issues? Post your details here to seek help from other players and the Uplay team.

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  1. Problem with two step verification? Check here!

    Started by:  Ubi-Kay, 12-08-2016 11:55 AM / Last Comment Sepi26 3 Weeks Ago
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    • 117  Replies
  2. Connection issues? Check here!

    Started by:  ubi--unicorn, 12-21-2018 12:38 AM / Last Comment ubi--unicorn 12-21-2018
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    • 0  Replies
  3. PC troubleshooting for various issues

    Started by:  ubi--unicorn, 12-21-2018 12:36 AM / Last Comment ubi--unicorn 12-21-2018
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    • 0  Replies
  4. *READ FIRST BEFORE POSTING* Help us help you!

    Started by:  ubi--unicorn, 12-21-2018 12:34 AM / Last Comment ubi--unicorn 12-21-2018
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    • 0  Replies
  5. Holiday 2018 Support Guide

    Started by:  UbiFancy, 12-20-2018 05:52 PM / Last Comment UbiFancy 12-20-2018
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    • 0  Replies
  6. Uplay PC (FAQ) Frequently Asked Questions

    Started by:  Ubi-Joel, 02-18-2016 04:14 PM / Last Comment Ubi-Joel 02-18-2016
     
    • 0  Replies
  7. Forum Rules

    Started by:  Black_Widow9, 03-23-2012 08:49 PM / Last Comment Tully__ 08-02-2014
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    • 14  Replies
Threads   Likes Info Action
  1. [Uplay_Shop] Uplay Store purchase failed, but money was taken

    Started by:  Cap1talG, 11-26-2017 03:33 PM / Last Comment Lens00140 1 Minute Ago
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      2
    • 78  Replies
  2. [PC] I didn't get actions unlocked even if i complete them..

    Started by:  Griciukas588, 12-26-2018 09:49 AM / Last Comment UbiGabrinth 1 Hour Ago
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    • 66  Replies
  3. UPlay reporting Far Cry Primal as "Coming Soon" and cannot play

    Started by:  Domborghini, 12-28-2017 05:42 PM / Last Comment Ubi-Swaggins 6 Hours Ago
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    • 9  Replies
  4. [Ubisoft_Account] Can't Change Name

    Started by:  APOC_Fluffy, 08-26-2017 04:36 AM / Last Comment Ubi-Swaggins 6 Hours Ago
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      49
    • 63  Replies
  5. Can't send/receive friend requests?

    Started by:  SeventhFr0st, 10-01-2015 10:20 PM / Last Comment GuyWithAUshanka 21 Hours Ago
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    • 3  Replies
  6. [Ubisoft_Account] Change the Country in my uplay account?

    Started by:  slax979, 1 Day Ago 07:00 PM / Last Comment UbiGabrinth 23 Hours Ago
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    • 1  Replies
  7. Go to Ubisoft response
     
     
    • 29  Replies
  8. 2 Step verification log in trouble

    Started by:  PanicTrigger, 06-25-2016 08:30 PM / Last Comment UbiGabrinth 23 Hours Ago
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      4
    • 88  Replies
  9. Uplay avatar won't update

    Started by:  Dr.Vigil, 01-09-2019 12:00 PM / Last Comment UbiGabrinth 23 Hours Ago
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    • 27  Replies
  10. [Uplay_Shop] Ubisoft support not responding to refund case

    Started by:  Webbysaurus, 2 Days Ago 02:31 PM / Last Comment UbiGabrinth 23 Hours Ago
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    • 1  Replies
  11. [PC] The Division - Achievements are not popping up

    Started by:  raziputzi, 2 Days Ago 12:45 PM / Last Comment UbiGabrinth 23 Hours Ago
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    • 2  Replies
  12. [Uplay_Shop] Using multiple payment methods at checkout?

    Started by:  VillainsHeroes, 2 Days Ago 04:38 AM / Last Comment UbiGabrinth 23 Hours Ago
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    • 3  Replies
  13. Go to Ubisoft response
     
     
    • 1  Replies
  14. [Uplay_Shop] Cannot buy anything with paypal

    Started by:  Krum3L.BAD, 3 Days Ago 05:46 PM / Last Comment UbiSailorScout 2 Days Ago
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    • 1  Replies
  15. [PC] Extremely slow download speeds

    Started by:  cyndaril, 4 Days Ago 08:03 PM / Last Comment UbiSailorScout 4 Days Ago
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    • 2  Replies
  16. [PC] UPLAY Far Cry New Dawn

    Started by:  SucculentSatay, 4 Days Ago 06:57 AM / Last Comment UbiSailorScout 4 Days Ago
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    • 2  Replies
  17. Go to Ubisoft response
     
     
    • 6  Replies
  18. [ISSUE] The Division can be downloaded but I don't own it + uPlay Reward issue.

    Started by:  JejSooS, 5 Days Ago 01:25 PM / Last Comment UbiSailorScout 4 Days Ago
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    • 3  Replies
  19. [PC] I downloaded r6 for the free weekend and i don't have any operators

    Started by:  K1ng_Paul, 4 Days Ago 02:06 AM / Last Comment Ubi-Karl 4 Days Ago
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    • 1  Replies
  20. Just dance 3

    Started by:  Josier628, 2 Weeks Ago 04:15 PM / Last Comment UbiGabrinth 5 Days Ago
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    • 4  Replies

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