Forums: Technical Support

Having technical issues? Post your details here to seek help from other players and the Uplay team.

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  1. Problem with two step verification? Check here!

    Started by:  Ubi-Kay, 12-08-2016 11:55 AM / Last Comment Sepi26 3 Weeks Ago
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    • 117  Replies
  2. Connection issues? Check here!

    Started by:  ubi--unicorn, 12-21-2018 12:38 AM / Last Comment ubi--unicorn 12-21-2018
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    • 0  Replies
  3. PC troubleshooting for various issues

    Started by:  ubi--unicorn, 12-21-2018 12:36 AM / Last Comment ubi--unicorn 12-21-2018
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    • 0  Replies
  4. *READ FIRST BEFORE POSTING* Help us help you!

    Started by:  ubi--unicorn, 12-21-2018 12:34 AM / Last Comment ubi--unicorn 12-21-2018
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    • 0  Replies
  5. Holiday 2018 Support Guide

    Started by:  UbiFancy, 12-20-2018 05:52 PM / Last Comment UbiFancy 12-20-2018
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    • 0  Replies
  6. Uplay PC (FAQ) Frequently Asked Questions

    Started by:  Ubi-Joel, 02-18-2016 04:14 PM / Last Comment Ubi-Joel 02-18-2016
     
    • 0  Replies
  7. Forum Rules

    Started by:  Black_Widow9, 03-23-2012 08:49 PM / Last Comment Tully__ 08-02-2014
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    • 14  Replies
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  1. Go to Ubisoft response
     
     
    • 28  Replies
  2. 2 Step verification log in trouble

    Started by:  PanicTrigger, 06-25-2016 08:30 PM / Last Comment eddiehimself1 8 Hours Ago
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      4
    • 87  Replies
  3. Uplay avatar won't update

    Started by:  Dr.Vigil, 01-09-2019 12:00 PM / Last Comment SpyVsSpyDK 12 Hours Ago
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    • 26  Replies
  4. [Uplay_Shop] Ubisoft support not responding to refund case

    Started by:  Webbysaurus, 12 Hours Ago 02:31 PM / Last Comment Webbysaurus 12 Hours Ago
     
    • 0  Replies
  5. [PC] The Division - Achievements are not popping up

    Started by:  raziputzi, 14 Hours Ago 12:45 PM / Last Comment raziputzi 13 Hours Ago
     
    • 1  Replies
  6. [Uplay_Shop] Using multiple payment methods at checkout?

    Started by:  VillainsHeroes, 22 Hours Ago 04:38 AM / Last Comment VillainsHeroes 22 Hours Ago
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    • 2  Replies
  7. [Uplay_Shop] Uplay Store purchase failed, but money was taken

    Started by:  Cap1talG, 11-26-2017 03:33 PM / Last Comment UbiSailorScout 1 Day Ago
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      2
    • 75  Replies
  8. [Uplay_Shop] Cannot buy anything with paypal

    Started by:  Krum3L.BAD, 1 Day Ago 05:46 PM / Last Comment UbiSailorScout 1 Day Ago
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    • 1  Replies
  9. [PC] Extremely slow download speeds

    Started by:  cyndaril, 2 Days Ago 08:03 PM / Last Comment UbiSailorScout 2 Days Ago
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    • 2  Replies
  10. [PC] UPLAY Far Cry New Dawn

    Started by:  SucculentSatay, 2 Days Ago 06:57 AM / Last Comment UbiSailorScout 2 Days Ago
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    • 2  Replies
  11. Go to Ubisoft response
     
     
    • 6  Replies
  12. [ISSUE] The Division can be downloaded but I don't own it + uPlay Reward issue.

    Started by:  JejSooS, 3 Days Ago 01:25 PM / Last Comment UbiSailorScout 2 Days Ago
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    • 3  Replies
  13. [PC] I downloaded r6 for the free weekend and i don't have any operators

    Started by:  K1ng_Paul, 3 Days Ago 02:06 AM / Last Comment Ubi-Karl 3 Days Ago
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    • 1  Replies
  14. Just dance 3

    Started by:  Josier628, 2 Weeks Ago 04:15 PM / Last Comment UbiGabrinth 3 Days Ago
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    • 4  Replies
  15. [Ubisoft_Account] Cannot remember email and support is not reponding

    Started by:  Potato13master1, 3 Days Ago 01:55 PM / Last Comment UbiGabrinth 3 Days Ago
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    • 1  Replies
  16. [Ubisoft_Account] Xbox Live Account linked to wrong Uplay Account

    Started by:  Mutazek, 4 Days Ago 09:25 PM / Last Comment Ubi-Mullac 3 Days Ago
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    • 1  Replies
  17. [Uplay_Shop] Please Help! Case (07931981) open since 5th of February!

    Started by:  justd000it, 6 Days Ago 09:35 PM / Last Comment Ubi-Mullac 3 Days Ago
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    • 5  Replies
  18. UPLAY NOT AVAILABLE for the moment

    Started by:  blixten111, 4 Days Ago 04:11 PM / Last Comment UbiSailorScout 4 Days Ago
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    • 4  Replies
  19. [Uplay_Shop] Transaction could not be processed error, but went through anyway.

    Started by:  LikaDaKFC, 4 Days Ago 06:15 PM / Last Comment UbiGabrinth 4 Days Ago
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    • 1  Replies
  20. [Ubisoft_Account] Purchased some games, but not appeared in the gameslist

    Started by:  strom404, 5 Days Ago 12:17 PM / Last Comment UbiGabrinth 4 Days Ago
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    • 4  Replies

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