Forums: Technical Support

Having technical issues? Post your details here to seek help from other players and the Uplay team.

Sticky posts   Likes Info Action
  1. Problem with two step verification? Check here!

    Started by:  Ubi-Kay, 12-08-2016 11:55 AM / Last Comment KCHTSCDGHVR 5 Days Ago
    Go to Ubisoft response
     
     
    • 128  Replies
  2. Charged but no game in library? Check here!

    Started by:  UbiSailorScout, 4 Weeks Ago 11:12 PM / Last Comment UbiSailorScout 4 Weeks Ago
    Go to Ubisoft response
     
     
    • 0  Replies
  3. Connection issues? Check here!

    Started by:  ubi--unicorn, 12-21-2018 12:38 AM / Last Comment ubi--unicorn 12-21-2018
    Go to Ubisoft response
     
     
    • 0  Replies
  4. PC troubleshooting for various issues

    Started by:  ubi--unicorn, 12-21-2018 12:36 AM / Last Comment ubi--unicorn 12-21-2018
    Go to Ubisoft response
     
     
    • 0  Replies
  5. *READ FIRST BEFORE POSTING* Help us help you!

    Started by:  ubi--unicorn, 12-21-2018 12:34 AM / Last Comment ubi--unicorn 12-21-2018
    Go to Ubisoft response
     
     
    • 0  Replies
  6. Uplay PC (FAQ) Frequently Asked Questions

    Started by:  Ubi-Joel, 02-18-2016 04:14 PM / Last Comment Ubi-Joel 02-18-2016
     
    • 0  Replies
  7. Forum Rules

    Started by:  Black_Widow9, 03-23-2012 08:49 PM / Last Comment Tully__ 08-02-2014
    Go to Ubisoft response
     
     
    • 14  Replies
Threads   Likes Info Action
  1. [Uplay_Shop] Tried to purchase Anno 1800 - what the heck goes wrong with payment?

    Started by:  wc0n-ghtf, 04-18-2019 12:27 PM / Last Comment SeanM1800 2 Hours Ago
    Go to Ubisoft response
     
      1
    • 6  Replies
  2. Certification Verification Error cascade

    Started by:  th30v3rlordz, 5 Days Ago 12:29 AM / Last Comment th30v3rlordz 8 Hours Ago
    Go to Ubisoft response
     
     
    • 2  Replies
  3. [Ubisoft_Account] I keep getting 2-step verification emails from Ubisoft

    Started by:  WafflemanXD, 11 Hours Ago 09:14 PM / Last Comment WafflemanXD 11 Hours Ago
     
    • 1  Replies
  4. [Ubisoft_Account] Problem with Connection to UPLAY

    Started by:  GumSko_pl, 1 Week Ago 11:32 PM / Last Comment Evan99STL 12 Hours Ago
    Go to Ubisoft response
     
     
    • 10  Replies
  5. Uplay Game Launcher won't start properly

    Started by:  Grimsdottirr, 1 Day Ago 04:59 AM / Last Comment UbiSailorScout 13 Hours Ago
    Go to Ubisoft response
     
     
    • 5  Replies
  6. [PC] Uplay Slow Download Speed

    Started by:  Spwnd., 02-14-2017 02:54 AM / Last Comment UbiSailorScout 13 Hours Ago
    Go to Ubisoft response
     
      3
    • 65  Replies
  7. Uplay windows wrong size

    Started by:  Moses_C, 1 Day Ago 05:54 AM / Last Comment Ubi-Redbeard 17 Hours Ago
    Go to Ubisoft response
     
     
    • 2  Replies
  8. [PC] "Uplay has unrecoverable error and must shut down" after launching Uplay

    Started by:  RumCZ, 1 Day Ago 03:21 PM / Last Comment Ubi-Spud 1 Day Ago
    Go to Ubisoft response
     
     
    • 4  Replies
  9. division 2 not in my uplay library *HELP*

    Started by:  ghostrecon00002, 4 Days Ago 08:53 PM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
     
    • 1  Replies
  10. Some games I own are not showing up on UbiClub

    Started by:  ProphetCardPack, 10-17-2017 04:35 PM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
      1
    • 28  Replies
  11. mising paysafe option at paying

    Started by:  stalker2527, 1 Week Ago 05:45 PM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
     
    • 3  Replies
  12. UPlay client needs to be manually logged in, sometimes. Auto logs out.

    Started by:  DibblerUK, 3 Weeks Ago 08:01 AM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
      1
    • 19  Replies
  13. [PC] Monopoly Plus will not launch

    Started by:  zuggie24, 1 Week Ago 08:11 AM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
      1
    • 3  Replies
  14. [Ubisoft_Account] Missing uPoints

    Started by:  xedusxedus, 1 Week Ago 08:41 AM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
     
    • 3  Replies
  15. [Ubisoft_Account] Can't log on Uplay

    Started by:  Lokthars, 12-07-2016 08:08 AM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
      3
    • 48  Replies
  16. Lost recovery codes

    Started by:  divanlar, 07-09-2016 10:53 PM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
      23
    • 89  Replies
  17. "This username is not valid"

    Started by:  Lightly__Salted, 08-12-2017 09:16 PM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
      4
    • 28  Replies
  18. [Ubisoft_Account] Account suspended due to failed login attempts

    Started by:  ceekay.sickart, 12-07-2016 01:47 PM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
     
    • 11  Replies
  19. [Ubisoft_Account] Purchased game not showing up

    Started by:  w1kipedia, 12-19-2016 12:26 AM / Last Comment UbiSailorScout 1 Day Ago
    Go to Ubisoft response
     
     
    • 86  Replies
  20. Go to Ubisoft response
     
     
    • 17  Replies

Thread Display Options

Use this control to limit the display of threads to those newer than the specified time frame.

Allows you to choose the data by which the thread list will be sorted.

Note: when sorting by date, 'descending order' will show the newest results first.

Forum Information and Options