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jone3564
12-28-2014, 06:42 PM
just wanted to ask how long do we need to wait to get the fix or patches for the ace.exe stoped working problem.
dont want to complain but i got from the store a new video card just for this game (nvidia gtx 980 titan) and the game key and the only thing that i can do is look on the icone of the game and be pissed off.

any e.t.a ?

Mr_Shade
12-28-2014, 06:44 PM
Hi,

If you have installed the game and get that error - please try verifying your game files:

If you have the game on Uplay only - you can select this option from the drop down list on the Play button.

If that does not solve the issue - and your PC meets the requirements, please contact support: www.support.ubi.com

KmarkoPL
12-28-2014, 06:48 PM
I have the same issue ! And my ticket is not been answered since 20.12 !!
HOW LONG SHOULD I WAIT !!

jone3564
12-28-2014, 07:32 PM
i did every thing from reinstalling the game to verifying the game files and its a problem that is not solved on your site. just wanted to know hows it going on the fixing of this problem and if il be playing the game soon.

with great respect to ubi teams who work like crazy to make the game work for us.

YazX_
12-28-2014, 10:24 PM
Hello,

Could you please try the proposed steps here:

http://forums.ubi.com/showthread.php/984398-PC-ACU-Troubleshooting-Guide-And-Possible-Solutions

KmarkoPL
12-28-2014, 10:36 PM
Hello,

Could you please try the proposed steps here:

http://forums.ubi.com/showthread.php/984398-PC-ACU-Troubleshooting-Guide-And-Possible-Solutions


As if i haven't try that already !!

Really ! The dews released beta game and now we have to suffer for they mistakes !

Support responding when they feel like it and if they do then ask the same stupid generic questions !

Hope that some day they get the taste own mistakes !!

jone3564
01-03-2015, 06:30 PM
http://forums.ubi.com/showthread.php/988247-ACU-stoped-working-error-0xc00007b-NO-MORE-!-FIX-HARE-! fixed it

YazX_
01-03-2015, 10:02 PM
http://forums.ubi.com/showthread.php/988247-ACU-stoped-working-error-0xc00007b-NO-MORE-!-FIX-HARE-! fixed it

Please stop spamming every thread with a link of your thread for every issue, the issue they are having is totally different than the one you posted a solution for, unless if its a 0xc00007b error then i will consider it as spamming and you will get an infraction.

Thanks