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View Full Version : Lost my save data on Xbox1 but not the app, now I have a bunch of unobtainable chests



SmokinGiant
12-08-2014, 08:34 PM
Is there a way to reset the save data for the app or unlock the chests I've already unlocked, or give me the items in game since I've already unlocked them?

UbiVolfbane
12-08-2014, 09:50 PM
If you want to reset the save data, you will have to delete the data manually. In order to delete your save file, please refer to the following FAQ article on our support site:
https://support.ubi.com/en-US/FAQ/9/4043/how-do-i-delete-my-save-file-in-assassins-creed-unity/kA030000000ej5QCAQ. If you are having issues with items locking after unlocking, please help us investigate your issue a bit further in a ticket Support via "my questions" here (https://support.ubi.com/).

cryo_burned
12-08-2014, 10:08 PM
If you want to reset the save data, you will have to delete the data manually. In order to delete your save file, please refer to the following FAQ article on our support site:
https://support.ubi.com/en-US/FAQ/9/4043/how-do-i-delete-my-save-file-in-assassins-creed-unity/kA030000000ej5QCAQ. If you are having issues with items locking after unlocking, please help us investigate your issue a bit further in a ticket Support via "my questions" here (https://support.ubi.com/).

That link didn't have anything to do with clearing the data from the app..