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PointyEBT
08-30-2014, 04:40 AM
Hi

I managed to find my pre-order code in my order history in the store. Using the PDF file it tells you to download doesn't help. It says 'redeem the code below' but then there's just a blank space.

So.. I FOUND my code, but I can't figure out where to actually redeem it. I joined a team tonight and it says "Want to unlock more rewards for you and your team? Jump on the “redeem code” section and enter your pre-order game code to unlock the next exclusive reward!" But I can't find the 'redeem code' section anywhere. I ended up on Initiates where there WAS a redeem code thingie, but it said my code was invalid. Am I looking in the wrong place, or is it randomly hard to find?

Any help would be good. :)

CptSkyBear
08-31-2014, 06:16 PM
Hey there!

If you go to this website: http://assassinscreed.ubi.com/en-us/play/ and click at the bottom for your free spin, it will take you to the Guillotine Prize Drop. If you spin the slot machine, it will then give you the option to claim the prize you get. You may already be signed in but it will ask you to sign in again; please click the "Sign In" button. It will then take you to the page where you can enter your pre-order code. You will want to make sure that you enter the code with the hyphens included.

I hope this helps! :) If you are still having troubles, please contact us at: https://shop.ubi.com under "My Questions". Thanks! :)