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TrueUK
08-20-2014, 07:22 AM
Hi all,I lead a team through the Unite Preorder Program & have a full team. I currently have 3 of the 5 rewards unlocked but I don't know how to actually 'authenticate' (or who has to authenticate each time and where) to unlock the next reward when a member puts in their code. I have one member who redeemed their code last night (but no reward unlocked) & one member waiting for a code.The rewards page tells me to authenticate again on the website...but where???Thanks guysTrueUK

SHADOWGARVIN
08-20-2014, 09:50 AM
It seems there is a problem with the unite program. I had the same problem. A lot of people seem to have the same problem. I hope it gets fixed soon. I first contacted ubisupport about this problem two months ago, but it still hasn't been fixed, I advice you to also contact ubisupport.

I seem to have found the solution to the problem! You have to make sure you're not logged in on your uplay account first. Open the unite program site and click on the i already have a team log in button. Log in and go to your team page then click on the link to go to your uplay page and voilá the reward should be unlocked on your uplay page.

Locopells
08-20-2014, 12:22 PM
Good to know.

rrebe
08-20-2014, 12:43 PM
It worked for me! :cool:

TrueUK
08-20-2014, 05:31 PM
Tried everything from opening the page & logging in to opening page already logged in ye it still doesn't work. I've emailed support so waiting a reply.

SHADOWGARVIN
08-21-2014, 11:37 AM
Tried everything from opening the page & logging in to opening page already logged in ye it still doesn't work. I've emailed support so waiting a reply.

That should have worked. Are you sure the rewards have been unlocked? Did all your teammembers redeem their code?

bubbeld
08-21-2014, 02:50 PM
Hello i'm still searching for some player to join my team BELGPS4ASSASSIN <img src="http://static5.cdn.ubi.com/u/ubiforums/20130918.419/images/smilies/wink.png" border="0" alt="" title="Wink" smilieid="4" class="inlineimg">

SHADOWGARVIN
08-21-2014, 04:06 PM
Wrong thread. There is a special thread to recruit people.

TrueUK
08-21-2014, 05:04 PM
That should have worked. Are you sure the rewards have been unlocked? Did all your teammembers redeem their code?

I have 3 rewards so far. Sabre, heavy & guard. I have redeemed my code & I have 2 members who have redeemed codes. 1 member is yet to get their code.

SHADOWGARVIN
08-21-2014, 09:44 PM
I have 3 rewards so far. Sabre, heavy & guard. I have redeemed my code & I have 2 members who have redeemed codes. 1 member is yet to get their code.

If you and two other teammembers redeemed their codes, you should have had 4 rewards. Are you sure the third teammember unlocked the reward? He or she should have unlocked the soundtrack. If the soundtrack isn't unlocked that means the third teammember didn't redeem his or her code. I suggest you contact your teammembers and make sure how many members have redeemed their codes.

crusader_prophet
08-21-2014, 11:38 PM
Hello, is this program only valid in the UK? I am in the US and can't seem to find a way to pre build my clan for Unity. Please clarify, thank you.


Hello, is this program only valid in the UK? I am in the US and can't seem to find a way to pre build my clan for Unity. Please clarify, thank you.

I also pre-ordered the bastille edition and the pocket watch edition via Amazon UK to a UK address, but did not receive any pre-order code in response?

SHADOWGARVIN
08-22-2014, 12:06 AM
The unite program is for certain regions only. US has the spin to win game. If you ordered from amazon uk, you should contact them about the pre-order code. You do know that the game isn't region locked, but the dlc is? I advice you to contact amazon uk.

crusader_prophet
08-22-2014, 12:14 AM
The unite program is for certain regions only. US has the spin to win game. If you ordered from amazon uk, you should contact them about the pre-order code. You do know that the game isn't region locked, but the dlc is? I advice you to contact amazon uk.

By DLC you mean the bonus missions (chem revolution and american prisoner) and the in-game ornamental gun? oh crap...hmm...i ordered them because the packages look more classy including the steel case than the collector's edition available in US, now for the DLC I have to buy another from US? oh buoy---this sucks. I guess I better call Amazon UK...lol

I just spoke with UbiSoft Tech Support, and they said I won't even be able to play the main game...lol dang it! now i have to buy the collector's edition from US....oh well only more merchandise for me...

kevster--11
08-22-2014, 08:47 AM
Is it possible to leave a team once you've been accepted into one?

rrebe
08-22-2014, 08:51 AM
Is it possible to leave a team once you've been accepted into one?

what I've heard, you can leave the team if you haven't redeemed the code yet

kevster--11
08-22-2014, 08:56 AM
what I've heard, you can leave the team if you haven't redeemed the code yet

Thanks for the reply. I joined a group but one of the members hasn't redeemed a code :/
I'm worried that I won't get that final mission T_T
Is there any way to contact the other team members?

aL_____eX
08-22-2014, 09:02 AM
Thanks for the reply. I joined a group but one of the members hasn't redeemed a code :/
I'm worried that I won't get that final mission T_T
Is there any way to contact the other team members?
You could contact them directly via Uplay's PM system.

SHADOWGARVIN
08-22-2014, 03:31 PM
By DLC you mean the bonus missions (chem revolution and american prisoner) and the in-game ornamental gun? oh crap...hmm...i ordered them because the packages look more classy including the steel case than the collector's edition available in US, now for the DLC I have to buy another from US? oh buoy---this sucks. I guess I better call Amazon UK...lol

Yes, i meant those missions and in-game content.


I just spoke with UbiSoft Tech Support, and they said I won't even be able to play the main game...lol dang it! now i have to buy the collector's edition from US....oh well only more merchandise for me...

Wow, that sucks.


Thanks for the reply. I joined a group but one of the members hasn't redeemed a code :/
I'm worried that I won't get that final mission T_T
Is there any way to contact the other team members?

I had the same problem in my team. You can try contacting the teammembers via uplay, psn or email. Try searching for the teammembers on these forums, or try on google. I was lucky enough to find a email adress and ask the teammember to leave. I now have all the rewards.

Good luck!