PDA

View Full Version : [Solved]Game crashes when rating a track!



FR_Dam143
07-08-2014, 07:39 AM
Trials_fusion.exe has stopped working

Every single time since release day :confused: Anyone else having this bug ?

BenShermanUbi
07-08-2014, 12:47 PM
Hi FR_Dam143,

Have you tried to update the game with the latest patch? :)
And what about your PC configuration? Would be even better if you can send me a Dxdiag file. :)

On Desktop -> Start -> Type in "dxdiag" -> Run dxdiag.exe -> Save it to txt file and send it.
Email : Link (ben.ubi@mail.ru)

Regards,

Sh4d0w7
07-25-2014, 02:11 PM
Hi,

I have exactly the same problem. I waited for the recent update to see if the problem would be corrected
but my game still crash when rating a track...

I will send my dxdiag by email.

En0-
07-25-2014, 02:27 PM
Thanks. Please send also the crash dumps! .bmp in Documents/TrialsFusion

Cheers,

Sh4d0w7
07-25-2014, 03:02 PM
ok I just send it to Ben.

BenShermanUbi
08-07-2014, 08:47 AM
ok I just send it to Ben.

Hi Sh4d0w7,

I was out of the office. :)
Got your email and .dmp files.
But there was an update, so can you try to reproduce it once again?

Sh4d0w7
08-08-2014, 11:02 PM
Hi,
no problem, I just resend a new dmp file. :)

BenShermanUbi
08-11-2014, 12:57 PM
Hi,
no problem, I just resend a new dmp file. :)

One last thing, so you actually receive "Trials_fusion.exe has stopped working" message after rating any track from Track Central?

Sh4d0w7
08-11-2014, 05:29 PM
yes I get the "Trials_fusion.exe has stopped working" error message after rating any track from Track Central.

En0-
08-18-2014, 08:28 AM
yes I get the "Trials_fusion.exe has stopped working" error message after rating any track from Track Central.

Hello,

We'll have a fix in the patch after the next one (not the one of tomorrow, the one after).
Please confirm when you get it.

Regards,

Sh4d0w7
09-20-2014, 04:38 PM
Hi,
I come back from holidays and I still have the problem.
I had one update... waiting the next.

En0-
09-20-2014, 04:48 PM
Hello,

On this thread: http://forums.ubi.com/showthread.php/921051-Title-Update-3-5-Feature-amp-Patch-Notes
You can see this:




Fixed a crash that could happen when rating a track.



The update is planned to come in the next days.

Regards,

BenShermanUbi
09-29-2014, 01:26 PM
Hi,
I come back from holidays and I still have the problem.
I had one update... waiting the next.

Any update for us?

Regards,

Sh4d0w7
09-30-2014, 11:58 AM
Hi,
I received the update and no more crash when I vote. =)
Great, Thank you !

BenShermanUbi
10-01-2014, 09:24 AM
Hi,
I received the update and no more crash when I vote. =)
Great, Thank you !

Great. :)
Closing the thread.

Regards,