PDA

View Full Version : No redeem codes after pre-order



n00dli
06-23-2014, 07:25 PM
So,

I recently pre-ordert the assassins creed unity bastille edition at a game shop, but i didn't get the code. I heard from other people that they also don't have it, but do I need to get back and ask for it ?

Solaria1220
06-23-2014, 09:15 PM
This happened to me, when I pre-ordered my copy and they never sent me the email with the code/gave me the code in store.

You will need to get in touch with them and let them know that you have not received your code and they should give you one of the extras that they have.

Dag_B
06-23-2014, 09:53 PM
Yipp. First ask the store about it. If they can't help you the ubisoft support might help. But they will insist, that you ask the store first.

n00dli
06-24-2014, 08:27 AM
Okay, thanks for the information. I'll go to the store today.