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deadshot230
05-19-2014, 08:43 AM
when starting up assassin creed 4 i am stuck in a loop because when i entered the west indies i crashed and it saved because it is apart of a mission can anyone help me fix it i have the right pc requirements and every thing is up to date

Locopells
05-19-2014, 09:46 AM
Welcome to the forums!

I'd start with Ubi support:

https://support.ubi.com/en-gb/

If they can't help, come back and we'll see what we can suggest!

YazX_
05-19-2014, 09:53 AM
as Locopells (http://forums.ubi.com/member.php/639106-Locopells) suggested, you can also try these few things while they reply to your ticket, i believe its caused by a corrupted file, so the game crashes when trying to load this file, if you have the game on steam, then verify game cache, if you have UPlay version, verify game files by clicking the arrow next to "Play Single Player" button in game's main screen within UPlay.

deadshot230
05-19-2014, 10:12 AM
thanks it was a corrupt file

Locopells
05-19-2014, 10:17 AM
Brilliant - if I'd known Steam was involved, I'd have suggested that myself!