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RinoTheBouncer
02-25-2014, 03:36 PM
Dear Ubi,
Iíve just had this problem yesterday and Iím having it right now as we speak. While playing ACIV Multiplayer, I suddenly got frozen in my place, unable to move no matter what I do. Even killing a passing by civilian doesnít solve it.

I need help. Iím on PS4.

UbiVolfbane
02-25-2014, 09:59 PM
I am sorry to hear that you are having this issue. Please try uninstall and reinstall the game and update to see if it helps. Also, please try another multiplayer mode to see if it continues. Also, please notify the Support team in your region with as much detail as possible. Please be sure to include your PSN information as well as any other recent changes to your account. I ask that you try again later to see if it continues. This will allow us to investigate the particular issue. You may contact Support using the links in my signature below.