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MarioBourjaili
12-31-2013, 11:00 PM
Hi, I am at the start of a new mission, at the door to a manor house and I am suppose to select "O" to begin the mission titled: "A Boorish Man." The game appears to attempt to process something then freezes, even the disk stops spinning in the system (ps3 slide top). All controls are frozen, cannot exit game, cannot move, cannot do anything. I have to restart the entire system by powering off and back on manually. When the game restarts, I am back to being able to do anything except begin the next mission. Any suggestions? Please keep in mind that although I am 32 yrs old this is the first system and first game I have ever owned and played. Consider that when answering as I may not be familiar with general industry/gamer terms. I have exhausted the web looking for a solution to no resolve. I look forward to your feedback and coaching.

adventurewomen
12-31-2013, 11:06 PM
You need to fill out a support ticket here: https://support.ubi.com/

A Ubisoft Support team member will be able to help you out there.

If you recently bought the game and your PS3 I would suggest taking it back to the store and get a refund or exchange.

AC3 it's a great game, I hope you get to enjoy it when you get to finally play. I hope get these issues sorted out soon.

MarioBourjaili
01-01-2014, 01:00 AM
You need to fill out a support ticket here: https://support.ubi.com/

A Ubisoft Support team member will be able to help you out there.

Thank you for the quick response. I will reply with the support team's response in the event that others share the same concern. Warm regards and Happy New Year.