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tokomonster
12-16-2013, 07:53 AM
I started having an issue yesterday when I started the game on my laptop. When starting the game, I accidentally hit the airplane mode button on my laptop, which took me off of wifi. As a result, cloud saves didn't sync. I didn't notice for a few minutes, until I pulled up the map, and notice some forts I'd cleared the last time I played were no longer cleared. When I got back home and logged onto my desktop computer, I disconnected my internet before starting the game, because I was afraid the save from my laptop would overwrite my original save, and I'd lose hours of gameplay. Ever since then, cloud saving isn't working at all. It doesn't look like it's even attempting to sync. Before, I'd see the synching message for a second or two, and then the game would start. Now I don't see the message, and my saves aren't updating when I switch computers. Does anyone have any idea how to fix this?

Kaldire
12-17-2013, 12:35 PM
nope and im scared mate

PhazeDelta1
12-17-2013, 12:38 PM
You aren't the only one with this issue. check out the thread below.

http://forums.ubi.com/showthread.php/810094-Save-game-lost/page13

Kaldire
12-17-2013, 12:43 PM
ive read over 20 forums in just 10 minutes,
my question is,
is the sync server really down and what does that mean, we are safe or screwed,
i just got my bum chewed out on the initates site being called .. well crazy and stupid because they think its a user error aka my fault and im just to stupid to get it

Mr_Shade
12-17-2013, 02:08 PM
https://support.ubi.com/en-gb/FAQ.aspx?platformid=9&brandid=22&productid=4186&faqid=kA030000000ecGwCAI

Please read this, support should also have this information.

You should still have local save games - however please check with support directly if you have issues.

www.support.ubi.com