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davidtracey75
12-27-2012, 10:05 PM
i have been given the following two games for christmas Brotherhood and revelations and when it gets to the part of imputting the CD key it say its the wrong key for the two games i have tried to install them more than once and befor each attempt i have uninstalled. i have also tried a new account in ubisoft. i now dont know what to do

1. they are new original games
2. i took them out of the plastic cover so they are new not used

HELP PLEASE

:(

UbiHawk1ns
12-28-2012, 04:34 AM
Hey davidtracey, if you would please - submit a ticket on our Support Website (http://support.ubi.com). In that ticket, include all account information as well as the keys you were given. PM me with the ticket reference number and I will help in any way I can.