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View Full Version : AC 3 Crashing at Start



Vincenthuber
12-25-2012, 06:21 PM
So, whenever I start AC3, I can't get past the first cinematics because the game lags and then crashes. I've tried this on 2 computers, both of which are relatively new.
Multiplayer works fine, this is just on singleplayer.... Any ideas?

Vincenthuber
12-25-2012, 06:24 PM
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: German (Regional Setting: German)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 12/16/10 10:57:15 Ver: 08.00.15
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 4462MB used, 11916MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ASUS EAH5750 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68BE)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68BE&SUBSYS_03381043&REV_00
Display Memory: 4080 MB
Dedicated Memory: 1013 MB
Shared Memory: 3067 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: SyncMaster 940BF,SyncMaster Magic CX903B/CX916B(Digital)
Monitor Model: SyncMaster
Monitor Id: SAM01DF
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: DVI
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,at idxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0700 (English)
Driver Version: 8.660.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/18/2009 14:50:36, 4648960 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BFE-11CF-C372-3223A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x68BE
SubSys ID: 0x03381043
Revision ID: 0x0000
Driver Strong Name: oem16.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8 .660.0.0:pci\ven_1002&dev_68be
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Lautsprecher (ASUS Xonar Essence STX Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_835C1043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/10/2011 15:44:16, 2725376 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: S/PDIF Pass-through Device (ASUS Xonar Essence STX Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_835C1043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/10/2011 15:44:16, 2725376 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (HDMI TX0) (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_104383D1&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/10/2009 04:07:02, 1222144 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Interface (TX1) (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_104383D1&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/10/2009 04:07:02, 1222144 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Lautsprecher (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_104383D1&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/10/2009 04:07:02, 1222144 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: CD-Audio (VIA High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7300 (English)
Driver Attributes: Final Retail
Date and Size: 7/10/2009 04:07:02, 1222144 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Stereomix (VIA High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7300 (English)
Driver Attributes: Final Retail
Date and Size: 7/10/2009 04:07:02, 1222144 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Aux (ASUS Xonar Essence STX Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 15:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Wave (ASUS Xonar Essence STX Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 15:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Stereo Mix (ASUS Xonar Essence STX Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 15:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Mikrofon (ASUS Xonar Essence STX Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 15:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Eingang (ASUS Xonar Essence STX Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 15:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Maus
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Tastatur
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Gaming Keyboard G110
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC22A
FF Driver: n/a

Device Name: Gaming Keyboard G110
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC22A
FF Driver: n/a

Device Name: G110 G-keys
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC22B
FF Driver: n/a

Device Name: G110 G-keys
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC22B
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-Root-Hub
| Vendor/Product ID: 0x8086, 0x3B34
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ Generic USB Hub
| | | Vendor/Product ID: 0x05E3, 0x0607
| | | Location: Port_#0008.Hub_#0004
| | | Matching Device ID: usb\class_09
| | | Service: usbhub
| | |
| +-+ USB-Eingabegerät
| | | Vendor/Product ID: 0x046D, 0xC062
| | | Location: Port_#0007.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID-konforme Maus
| | | | Vendor/Product ID: 0x046D, 0xC062
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID-Tastatur
| Vendor/Product ID: 0x046D, 0xC22A
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID-Tastatur
| Vendor/Product ID: 0x046D, 0xC22B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminalserver-Tastaturtreiber
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Terminalserver-Maustreiber
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 674.3 GB
Total Space: 953.9 GB
File System: NTFS
Model: WDC WD2001FASS-00U0B0 ATA Device

Drive: D:
Free Space: 185.9 GB
Total Space: 953.9 GB
File System: NTFS
Model: WDC WD2001FASS-00U0B0 ATA Device

Vincenthuber
12-25-2012, 09:13 PM
bump

TiinaK
12-26-2012, 12:36 AM
Hey,

I have the excat problem! it crashes almost every 5 min. or so...
I'd appreciate it if someone could help.

tastyyy
12-26-2012, 02:58 AM
yep guys. the same crap. can't run single player while multiplayer if fine

TiinaK
12-26-2012, 12:43 PM
Hey,

I got it to work.

I downloaded latest graphics drivers :). And now the game has not crashed at all.

Vincenthuber
12-26-2012, 04:14 PM
Ok so I am a complete beginner with computer stuff so have patience with me :P I went to control panel and through control panel clicked update drivers under the graphics card section. However it says that my drivers are up to date. The game still isn't running. Any other ideas?

grimfangs1996
12-26-2012, 07:09 PM
This problem occurs when you have an NVIDIA graphics card.
Download the Latest Graphics Drivers for your NVIDIA card from the NVIDIA site. Even if it's a Beta version
My game used to stop during the Multicultural message till I updated. It solved the entire problem.
Hope this helps...

grimfangs1996
12-26-2012, 07:10 PM
The update might be a Beta version. Why don't you go check online on the official graphics card site? That should help.

TiinaK
12-26-2012, 07:19 PM
Ok so I am a complete beginner with computer stuff so have patience with me :P I went to control panel and through control panel clicked update drivers under the graphics card section. However it says that my drivers are up to date. The game still isn't running. Any other ideas?


Hey, you have to download those updates in your computer manufacture's site. If you understand what i mean?
I'm sorry my english is not so good so try to have patience with me.

My graphics driver card is Ati Radeon HD 6800 series. So what i mean is that you have to go download latest drivers in your graphic card.
What graphic card do you have?

tastyyy
12-27-2012, 08:37 AM
thx for the help, it rly worked! just downloaded latest nvidia drivers and single player ran! just be careful choosing the model of ur card

golf24doll
12-27-2012, 04:32 PM
Can some one help new gamer here IN the starting scene I got Desmond to lift cave wall and go under with team following behind and then it freezes. Did hit to many controls at once I thought I let scene go on

ProGamerX56
12-30-2012, 02:38 PM
Can some one help new gamer here IN the starting scene I got Desmond to lift cave wall and go under with team following behind and then it freezes. Did hit to many controls at once I thought I let scene go on

The game script was confused, try cleaning the disc with a soft even material then try inserting it in again.