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DexxozGaming
11-26-2012, 07:33 AM
Hello, i bought the game on STEAM, and then putted the CD KEY from STEAM on the UPLAY, i could play until i restarted my computer... now it says on the UPLAY launcher that i dont have the game anymore, and steam says that the cd key is already in use, but when i go to the WEBSITE.... it says that i own the game.. but i can't play it.....

Please solve this in any way!

Steam: Dexxos14

Email:

Uplay account: Dexxozgaming

DexxozGaming
11-26-2012, 09:30 AM
http://s13.postimage.org/sps69k59z/AC3_prof1.jpg (http://postimage.org/image/kx1ihkzar/full/)
photo sharing (http://postimage.org/)

http://s13.postimage.org/t3ti95pdj/AC3_prof2.jpg (http://postimage.org/)
image (http://postimage.org/)

http://s17.postimage.org/ywr5qj3zj/AC3_prof3.jpg (http://postimage.org/)
image ru (http://postimage.org/)

Mr_Shade
11-26-2012, 01:37 PM
Hi There,

Normally you only need to launch the game from steam, enter the key and then it works - appears something has gone wrong...


Can you please contact Ubisoft Support directly, who should be able to resolve the issue for you:

Make sure you send them as much information as possible, such as product key, proof of purchase etc - the first contact maybe a FAQ to try - please reply to them if that does not work!

www.support.ubi.com

L0rdZwu
11-26-2012, 02:48 PM
i also could only play once, since then game does not start anymore. there is a process in the taskmanager though - win8

DexxozGaming
11-26-2012, 05:41 PM
Hi There,

Normally you only need to launch the game from steam, enter the key and then it works - appears something has gone wrong...


Can you please contact Ubisoft Support directly, who should be able to resolve the issue for you:

Make sure you send them as much information as possible, such as product key, proof of purchase etc - the first contact maybe a FAQ to try - please reply to them if that does not work!

www.support.ubi.com


i made a ticket, i hope this gets solved now.. i added my payment stuff and ordernumber... hope it gets solved, playing it one time only and then not beeing able to play again is a huge bummer!