View Full Version : Payment error! Can't buy seals.

08-21-2012, 07:29 PM
I thougth I would try buying some seals. But whenever I try I get timed out. I have tried Visa Electron and paypal as payment methods but nothing.

First it tells me that new window is opened for me to pay useing the payment method I chose. Then in the new window I get this pop up:


For your security and proper processing, your order information has timed out.

Please restart your order.

We apologize for your inconvenience. "

I have tried multiple times and different ways but I always get the same result. This is frustrateing. :(

Hope you are able to sort this out somehow. thanks.
I'm from Finland btw if that matters.

08-22-2012, 09:24 AM
Hi True0legend,

Thanks for the feedback!
I've warned the devs about this issue and hope it will be fixed soon. In the meantime, please take a look here in case someone has a solution for this: http://ubisoft.custhelp.com/app/answers/list/p/2070


08-22-2012, 09:33 AM
I had exactly the same issue, so it still hasn't been fixed. Additionally the uPay service does not accept MasterCard which is pretty inconvenient - and stupid (I can use PayPal but why on earth would they not enable the use of one of the largest cards?).

EDIT: Due to time difference I thought you had posted many hours ago, not just a few minutes :P

08-22-2012, 09:57 PM
Thanks Aza! Hopefuly devs will find a way to fix this soon.

08-23-2012, 10:19 AM
Hi guys,

Just to say that the devs are on it and we hope to have this fixed soon.


08-23-2012, 05:23 PM
I hope we get new features pretty soon, Id love to see an auctionhouse :)