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View Full Version : Why can't I get product key?



juhyunsuh
05-16-2012, 04:21 AM
I lost my product key, so I tried to buy another one, but there's no web page for product key.

Where can i get the product key?

Ubi-MoshiMoshi
05-16-2012, 10:51 AM
Hi, if you have proof of purchase then technical support should be able to help. Please submit a ticket, the link is in my signature.

If you don't have proof of purchase then buying the game again is the only way. I am presuming you mean Assassin's Creed Revelations which you can buy here http://shop.ubi.com/store/ubiemea/en_GB/pd/ThemeID.8605700/productID.229237700/Assassins_Creed%C2%AE_Revelations.html

AirStyle120
05-29-2012, 01:00 AM
What would be required to show some proof of purchase? Would the CD be enough?

Ubi-MoshiMoshi
05-30-2012, 11:11 AM
A receipt, or something which the product key is printed on should be fine.