View Full Version : The game is undergoing maintenance 5/9/2012

05-09-2012, 07:23 PM
There have been a few issues with the new build of House, and the game will be going through maintenance for a while, with no news on the approximate time it will be down. Please bear with us as the issues are resolved, and know that we appreciate your patience.

05-09-2012, 07:29 PM
how long approx?

05-09-2012, 08:03 PM

05-09-2012, 08:24 PM
There's no indication as yet as to how long this will take, sorry. It's definitely being worked on. I wish we could give you more a more definite answer, but unfortunately that's impossible to say right now. Thank you for your patience.

05-09-2012, 11:47 PM
Please try the game now, and let us know if there are any problems.

Thanks for your patience!

05-09-2012, 11:51 PM
When I logged back into the game after maintenance I was unable to use the lab. Is there a fix for this?

05-09-2012, 11:52 PM
Please try the game now, and let us know if there are any problems.

Thanks for your patience!

Hi I have a stuck patient in my Lab since coming back from downtime. I click on him and nothing happens. I have also lost soem patients that were waiting outside the pharmacy

05-10-2012, 12:17 AM
When I logged back into the game after maintenance I was unable to use the lab. Is there a fix for this?

I am also experiencing this problem. I click on the guy sitting there and nothing happens. My character simply walks back to the clinic

05-10-2012, 01:47 AM
Me too. I have had this problem since last night. I ran out of energy, left the game and came back today and he just sits there with a big red ! over his head. I click on him and nothing happens. At this point I am stuck and annoyed.

05-10-2012, 03:34 AM
You may always submit post a note on the bugs forum, or submit a bug report to http://bit.ly/KQ4SPJ .


05-10-2012, 04:05 AM
My patient is stuck in the blood lab and wont do anything.He is stuck in the chair.I even upgraded the machine ,but it didn't help..thanks

05-10-2012, 05:17 AM
They are stuck in the wards beds. Plz help me get them out. I need their reward points to finish a quest. Ty

05-10-2012, 08:28 AM
Can we get a response or atleast some information when you will get a hotfix for the interaction with the patient in the blood works department not functioning?

05-10-2012, 03:31 PM
Yeah, it's "just a game on FB," but I'm starting to seriously get annoyed here. We've been sending trouble reports, posting here, and hoping for a response from anyone and we still haven't seen one. I'm starting to consider finding one of those "review" websites and blasting these people.

Seriously... Would it kill you developers to say "Hey, we are working on the problem. We're sorry for the glitch." That's all we wanna see y'all.

05-10-2012, 06:05 PM
I am having the same problem, I have a guy stuck in the blood lab and I need it to finish a case. Fix it please.

05-10-2012, 06:27 PM
When I log on to the game it doesnt show what i need to provide for one of the long term care patients and the other one when i go to fulfill the task it says the server has become self aware and to refresh and when i do it loses all my stuff i had gotten for the patient! The second problem is the people at the pharmacy it doesnt show whats dropped when i give them the meds!!!

05-10-2012, 06:29 PM
My guy is still stuck in the blood lab i cannot get him out. He has been stuck since maintenance was done on the page. What do i need to do to get him out?

05-10-2012, 07:24 PM
to Ladyesse nope they havent stated when it will be fixed as you can tell from above also I am about to check the bug forum to see if there is a update there as well.

05-10-2012, 07:29 PM
today at 4:09pm whatever time the game developer or the ubi person from the forum is at, they stated they are working to fix it as we speak so give them anywhere to a day to possibly a week depending on how "important" they feel this is.

05-10-2012, 08:06 PM
We are definitely aware of the problem and should have a fix soon. Thank you for your patience.

05-11-2012, 05:54 PM
I am seeing no major reports from players today, so can I assume that the blood lab problem is resolved? How about anything else?

06-30-2012, 06:24 AM
can load game its giving a 504 gateway error message

07-03-2012, 02:45 PM
We are aware of a number of issues that are currently being addressed. Thanks for your patience. I can't give you a time frame about when fixes will be made, but please be assured that they are working!

House MD Team