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View Full Version : Ubisoft's Launcher crashes!!!-Help



shazamnick
04-17-2012, 01:20 AM
Every time I try to play assassin's creed 2 on my PC, it updates my game launcher. This is fine with me, but it downloads 3/4 of the file and then it crashes. http://forums.ubi.com/groupee_common/emoticons/icon_mad.gif I uninstalled the game and reinstalled the game and installed the latest patch. During the game launcher updating stage, when it gets to the red line it just crashes. Please help!

My PC is Window 7 Utimate.

Csmokey
04-19-2012, 12:39 AM
Hi Shazamnick,

Try to visit the following link and manually uninstall and reinstall the game launcher that is linked from there.

http://ubisoft.custhelp.com/app/answers/detail/a_id/14404

Let me know if that helps

shazamnick
04-23-2012, 05:51 AM
Hi Shazamnick,

Try to visit the following link and manually uninstall and reinstall the game launcher that is linked from there.

http://ubisoft.custhelp.com/app/answers/detail/a_id/14404

Let me know if that helps

Tks it works, wonderful advice.

Got a problem, it wont let me log in even my ID and password are correct. Any advice on this?

Csmokey
05-02-2012, 01:10 AM
Glad we got your launcher issue taken care of.

Now for the login issue I have a few suggestions:

If you have played the game before and entered your activation code you will need to ensure that you are using the same Uplay account username and password that you used when you first played the game.

If that is not the issue you are having you may be having a problem with the game launcher being unable to communicate through your network.

What error message are you getting when you enter the username and password ?

shazamnick
05-08-2012, 09:57 AM
Problem solved, tks. It is a wonderful game.

buona giornata

memoonamike
07-11-2012, 09:20 AM
Thanks for giving such a nice information and help. Keep it up.