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View Full Version : Need customer support?



Electr1cPanda
03-13-2012, 01:07 AM
Please use this link (http://ubisoft.custhelp.com/app/answers/list#s=eyJzZiI6eyIxMTM5MzkiOnsiZmlsdGVycyI6eyJub19 0cnVuY2F0ZSI6MCwicGFnZSI6MSwic2VhcmNoVHlwZSI6eyJma Wx0ZXJzIjp7ImRhdGEiOjUsInJuU2VhcmNoVHlwZSI6InNlYXJ jaFR5cGUiLCJmbHRyX2lkIjo1fX0sImtleXdvcmQiOnsiZmlsd GVycyI6eyJkYXRhIjoiIiwicm5TZWFyY2hUeXBlIjoia2V5d29 yZCJ9fSwicCI6eyJmaWx0ZXJzIjp7ImRhdGEiOnsiMCI6WzIwN zAsMjUwMF0sInJlY29uc3RydWN0RGF0YSI6W3sibGV2ZWwiOjE sImxhYmVsIjoiRmFjZWJvb2sgLyBXZWIgR2FtZXMiLCJoaWVyT GlzdCI6IjIwNzAifSx7ImxldmVsIjoyLCJsYWJlbCI6IkNTSTo gTWlhbWkiLCJoaWVyTGlzdCI6IjIwNzAsMjUwMCJ9XX0sInJuU 2VhcmNoVHlwZSI6Im1lbnVmaWx0ZXIiLCJmbHRyX2lkIjoyfX0 sImMiOnsiZmlsdGVycyI6eyJkYXRhIjp7IjAiOltdfSwicm5TZ WFyY2hUeXBlIjoibWVudWZpbHRlciIsImZsdHJfaWQiOjN9fSw ic29ydF9hcmdzIjp7ImZpbHRlcnMiOnsiZGF0YSI6eyJjb2xfa WQiOm51bGwsInNvcnRfZGlyZWN0aW9uIjpudWxsfX19fX19LCJ jIjozfQ..) to browse our FAQs or contact Customer Support. Please remember that during Closed Beta, only players from specific regions will be able to play. We'll let you know when your region is available!

BROWSE FAQs AND CONTACT CUSTOMER SUPPORT (http://ubisoft.custhelp.com/app/answers/list#s=eyJzZiI6eyIxMTM5MzkiOnsiZmlsdGVycyI6eyJub19 0cnVuY2F0ZSI6MCwicGFnZSI6MSwic2VhcmNoVHlwZSI6eyJma Wx0ZXJzIjp7ImRhdGEiOjUsInJuU2VhcmNoVHlwZSI6InNlYXJ jaFR5cGUiLCJmbHRyX2lkIjo1fX0sImtleXdvcmQiOnsiZmlsd GVycyI6eyJkYXRhIjoiIiwicm5TZWFyY2hUeXBlIjoia2V5d29 yZCJ9fSwicCI6eyJmaWx0ZXJzIjp7ImRhdGEiOnsiMCI6WzIwN zAsMjUwMF0sInJlY29uc3RydWN0RGF0YSI6W3sibGV2ZWwiOjE sImxhYmVsIjoiRmFjZWJvb2sgLyBXZWIgR2FtZXMiLCJoaWVyT GlzdCI6IjIwNzAifSx7ImxldmVsIjoyLCJsYWJlbCI6IkNTSTo gTWlhbWkiLCJoaWVyTGlzdCI6IjIwNzAsMjUwMCJ9XX0sInJuU 2VhcmNoVHlwZSI6Im1lbnVmaWx0ZXIiLCJmbHRyX2lkIjoyfX0 sImMiOnsiZmlsdGVycyI6eyJkYXRhIjp7IjAiOltdfSwicm5TZ WFyY2hUeXBlIjoibWVudWZpbHRlciIsImZsdHJfaWQiOjN9fSw ic29ydF9hcmdzIjp7ImZpbHRlcnMiOnsiZGF0YSI6eyJjb2xfa WQiOm51bGwsInNvcnRfZGlyZWN0aW9uIjpudWxsfX19fX19LCJ jIjozfQ..)

rquestro
06-10-2012, 03:12 PM
Whats happening?? I always get stuck on this part :(( it's been 2 days like this...

Is a message posted on the facebook page with no reply so far so i forwarded the message to the people on the page in a PM but this man is not the only with the problem so i decided to post it here in the hope you can help the testers with problems

Reards,

rquestro
06-10-2012, 04:21 PM
one question more i recieve request of csi miami heatwave daily but i can't accept it as it is staging will the requests remain valid? if not how do i collect them before going open to all public?

UBIkawaiiluna
08-01-2012, 09:17 PM
one question more i recieve request of csi miami heatwave daily but i can't accept it as it is staging will the requests remain valid? if not how do i collect them before going open to all public?

Yes the requests should stay valid. :)

UBIkawaiiluna
08-01-2012, 09:18 PM
Whats happening?? I always get stuck on this part :(( it's been 2 days like this...

Is a message posted on the facebook page with no reply so far so i forwarded the message to the people on the page in a PM but this man is not the only with the problem so i decided to post it here in the hope you can help the testers with problems

Reards,

In order for us to help you, could you give us more details about your issue?

Thanks!