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View Full Version : BETA key help. Wrong email.



JOE1903
09-09-2010, 12:10 PM
My Ubisoft account is registered with an email adress that is no longer active. When I entered my preorder code the website sent the email with my PSN key to this email account which I can no longer access. Is there any way I can retrieve my BETA key or get it re-sent to a new email address ?
Cheers, Joe http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

JOE1903
09-09-2010, 12:10 PM
My Ubisoft account is registered with an email adress that is no longer active. When I entered my preorder code the website sent the email with my PSN key to this email account which I can no longer access. Is there any way I can retrieve my BETA key or get it re-sent to a new email address ?
Cheers, Joe http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Split_Spades
09-09-2010, 12:19 PM
The best thing to do is email Ubisoft and ask

JOE1903
09-09-2010, 12:21 PM
I have done but I imagine they'll take rather a long time to reply so I was hoping for a quick fix from the community http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif Thanks.

Split_Spades
09-09-2010, 12:22 PM
I got the support email from here to ask about something and they got back to me in 24 hours.

JOE1903
09-09-2010, 12:25 PM
Thanks, in that case I'll just wait for their reply http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif