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Assassin5393
10-16-2007, 04:36 AM
sorry if this has been answered before, I tried the search button but it didn't give me an answer so here's the question: I got the pre-order kit today and I installed the artefact. When get in the artefact I'm supposed to click on something that will re-direct me to a different website. where's this button? It does tell me something about an AC song. Answers please?

Assassin5393
10-16-2007, 04:36 AM
sorry if this has been answered before, I tried the search button but it didn't give me an answer so here's the question: I got the pre-order kit today and I installed the artefact. When get in the artefact I'm supposed to click on something that will re-direct me to a different website. where's this button? It does tell me something about an AC song. Answers please?

DamianAngel
10-16-2007, 07:49 AM
Same here... what's up?

Blind-Panda
10-16-2007, 01:08 PM
upper right button that says: visit the site.

Talking about artefact, i do wish there was more then 2 update so far for it... kinda lame if you ask me.

Assassin5393
10-16-2007, 01:44 PM
when I click visit the site it goes to the webiste of the artbook and the website of the jerusalem song. It doesn't show anything having to do with the code. helP!

DamianAngel
10-17-2007, 01:45 AM
"BUMP"

bukowski113
10-17-2007, 01:19 PM
I'm looking into this, but I need a little more info.

Which pre-order promotion are you talking about specifically?

What is included in the pack and what isn't it letting you do?

DemonikCrow666
10-17-2007, 01:29 PM
What's the Artefact?

Assassin5393
10-17-2007, 01:52 PM
wll i'm from holland and it's the kit with the metal tin, the comic and the bonus dvd. When press visit the site it just redirects me to the song or the artbook. Nothing about the verification code. hope that gives you enough info.

membernametaken
10-17-2007, 02:38 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by bukowski113:
I'm looking into this, but I need a little more info.

Which pre-order promotion are you talking about specifically?

What is included in the pack and what isn't it letting you do? </div></BLOCKQUOTE>

I don't have it but it was posted about in detail on Kotaku.com. Someone else posted this, already... sorry, don't remember who you are but props to you, whoever you are.

Here's the "artefact" in question:
http://kotaku.com/assets/images/gallery/9/2007/10/medium_1522919331_21564e12dc_o.jpg

And if you click this sentence, you will be redirected to the story on Kotaku.com. (http://kotaku.com/gaming/up-close/assassins-creed-pre+order-box-unboxed-308560.php)

bukowski113
10-17-2007, 02:49 PM
Excellent. Thank you.

I'll let you know as soon as I find something out.

SJCHS_Ghost
10-17-2007, 03:08 PM
I'm haveing the same problem albeit with the Canadian pre-order kit, though in my case the website it directs we to doesnt even load.

Assassin5393
10-18-2007, 07:15 AM
I understand what that card says about going to the webiste and installing the artefact but it just doesn't redirect me to a site in which I need to fill in my verification code. When I click the visit the site button it doesn't redirect me either.

SJCHS_Ghost
10-18-2007, 02:51 PM
what is this code people are talking about supposed to do? Mine just sais that the Artefact will give access to exclusive info ect. ect. nothing about a code.

kppgno80
10-22-2007, 10:41 AM
22/10/2007

"Finally, the Artefact is opening its doors!
click here to discover your exlusive content.

From nowon, every wednseday a new,
exlusive content or information will be
released!"


Boo! i clicked and it brought me to that "experience site" http://forums.ubi.com/groupee_common/emoticons/icon_mad.gif

the most i ever got was one track from the sound track... its the one thats played when in jeruselum

Th3_5up3rman
10-22-2007, 11:32 AM
Finally http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif
you have to click on the "click here" part
and it will take you to a site where you have to enter your serial (the code on the certificate of authencity)

got 2 new wallpapers and an mp3
(05 Acre Underworld)

Blind-Panda
10-22-2007, 11:41 AM
well that's cheap, anyone else with the canadian pre-order that didn't got any ''code'' ? Cuz I defenetly don't have one...

vreemde1
10-22-2007, 01:09 PM
i dont think i got a code... i have the artefact installed ie: i have the jerusalem song and the artbook, but none of this other jazz

Th3_5up3rman
10-22-2007, 01:15 PM
have you got this:
http://kotaku.com/assets/images/gallery/9/2007/10/medium_1522919331_21564e12dc_o.jpg
it comes in the metal box, the code is underneath that blurred part.

kppgno80
10-22-2007, 02:14 PM
i didnt get that http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

SJCHS_Ghost
10-22-2007, 02:47 PM
I got the Canadian pre order and all it is, is a game case (that isnt metal) saying "Assassins Creed Pre-Order Kit" inside is just a DVD with the artefact and some MSN stuff, wallpapers, ect. no code or certificate that I can see.

Th3_5up3rman
10-22-2007, 02:58 PM
i got the dutch pre-order, and i did get it... maybe it's Europe only

Holy-Crusader
10-22-2007, 03:23 PM
All right, I'm in Canada and I got the tin can case, a dvd, and 4 lithographs, No authentication code, So how do I access the artifact stuff?
Canada's version doesn't come with a comic book! http://forums.ubi.com/images/smilies/bigtears.gif

SJCHS_Ghost
10-22-2007, 03:26 PM
It seems that in Canada you just install the Artefact from the DVD which gives you access to it. In Europe it seems to be different, somehow involving a code?

GattacaSD
10-22-2007, 03:58 PM
I'm in Canada as well and in the same boat (I got the preorder just today in-store from EBGames). Just a plain tin case (no art on the cover, unnumbered) with 4 lithographs & a bonus dvd in a paper disc slip.

There's no art book, no comic, and no certificate of authenticity, which means artefact doesn't work. Yes you install an Artefact app from the dvd, but it just has news and a link to the site, and the site requires the authetication key, which is on the certificate.

Kind of disappointing, the game is being developed here, you'd think we'd at least get the same package as everyone else.

SJCHS_Ghost
10-22-2007, 05:01 PM
SO you mean that those of us without a certificate and code wont get access to secret never before seen content?

Blind-Panda
10-22-2007, 05:09 PM
looks like it to me... sad since I got the special pre-order stuff mainly for that and the tin... well at least I have the tin, but I was hoping to get more music from the game http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

magalum
10-22-2007, 05:16 PM
ya i got the canadian kit too and i didn't get a code http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Van Kaelig
10-22-2007, 05:47 PM
I'm in Canada too and I didn't get anything other than a poster and the disk inside my presell kit. Although it looks like this extra stuff is just for europe.... the contest on the website (pixel assassination) seems geared just for the european fans aswell. IMO this susks!

gameguru108
10-22-2007, 06:31 PM
I'm in the exact same boat as you guys...

I bought my Assassin's Creed Pre-Sell Kit in Wal-Mart, Ontario, Canada.

I've waited a month for some decent information...It comes, asks me for a code on a certificate which I did not recieve with the kit that I bought, as a bunch of other Canadians didn't.

Now, Ubisoft...This isn't looking very good for PR, is it?

I'll still buy the game, but I am an extremely disatisfied customer.

SJCHS_Ghost
10-22-2007, 07:23 PM
http://forums.ubi.com/images/smilies/agreepost.gif Maybe someone could tell all those of us that cant see it about this secret content?

Van Kaelig
10-22-2007, 09:08 PM
That would be nice but I would rather find it out myself... like I am sure many of you other gamers out there feel as well.

Th3_5up3rman
10-23-2007, 01:04 AM
info about the artefact below:



you can download one page of the Assassin's Creed Art Book,
2 mp3's: 01 City of Jerusalem
05 Acre Underworld
and 2 new wallpapers http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif
(and it will be updated every wednesday)

i don't know if i can provide you with links http://forums.ubi.com/images/smilies/16x16_smiley-indifferent.gif

SJCHS_Ghost
10-23-2007, 05:20 AM
Just a thought but maybe for the Canadian Walmart people the code is inisde the Artefact program or the updates mite just show up in the little blurbs that you dont need a code for? Hopefully http://forums.ubi.com/groupee_common/emoticons/icon_confused.gif

gameguru108
10-23-2007, 05:41 AM
I wish...

I re-uploaded to program...Nothing.

Stlucifre
10-23-2007, 07:33 AM
When I click "click here" in the artefact to register the certificate of autenticity it shows a
white page with only "´╗┬┐" on it.

Anyone know how this could happen? kinda **** that we pay money for 1 mp3 and a page of an artbook which could also be seen by any other person.

SJCHS_Ghost
10-23-2007, 02:01 PM
Maybe it has something to do with Walmart, they realised there own sorta preorder thing that isnt officially linked to Assassins Creed like the ones with the code? They do seem a bit less official with not comeing in a metal box ect.

Holy-Crusader
10-23-2007, 02:03 PM
So does anybody from Ubisoft know how we Canadians are suposed to use the Artifact? http://forums.ubi.com/groupee_common/emoticons/icon_confused.gif

gameguru108
10-23-2007, 03:14 PM
I sent a PM to UbiRazz...

Hopefully he can at least tell us why we didn't get it...

SJCHS_Ghost
10-23-2007, 03:15 PM
Least we know they wont be getting a demo http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Holy-Crusader
10-23-2007, 03:16 PM
Thanks. Hopefully they fix the problem... http://forums.ubi.com/images/smilies/25.gif ...oh, and if they got a demo...I would literally fly there, preorder it, and not go back to get it ($5 down deal)

gameguru108
10-23-2007, 03:18 PM
We're even on that level, anyways.

On the whole getting-majorly-ripped-off thing, not so much.

Holy-Crusader
10-23-2007, 03:20 PM
that's very true. http://forums.ubi.com/images/smilies/16x16_smiley-indifferent.gif

SJCHS_Ghost
10-23-2007, 03:54 PM
Help me UbiRazz your my only hope.

vreemde1
10-23-2007, 06:37 PM
and surely the hope of all canadians

Glycerin50
10-24-2007, 07:48 AM
OMFG i got the code, but it wont work!! WTF!! i returned it to my shop (in holland) and got another one.. stil don't work!!! anyone help me plzzzz

Th3_5up3rman
10-24-2007, 07:57 AM
typ it exactly like it sais on the paper, maybe it's case sensitive!
and chack if your O is not an 0 or the other way around


(nederlands: typ het exact zoal het op het certificaat staat mischien is het hoofdletter gevoelig, zorg ook dat je niet per ongeluk een O in plaats van een 0 heb getyped of andersom)

Glycerin50
10-24-2007, 08:07 AM
i tried everything, spaces in between, - in between, _ in between... sigh.. and i have no O or 0, i have a Q xD

(dutch, ik heb alles geprobeerd hoor.. en heb ook geen O of 0. ook in hoofdletter of kleiene letters.. hoe heb jij em ingeveord (als je em hebt dan))

Th3_5up3rman
10-24-2007, 10:01 AM
that's weird it should work...
i entered it with - in between ( XX-X-XX )

mtyz
10-24-2007, 10:21 AM
I live in Holland to, but I still haven't got the messagme sbout that it's finally open, i have only the one with the mp3 and the one with the artbook, but the artbook one has no link whatsoever for the artbook http://forums.ubi.com/images/smilies/compsmash.gif http://forums.ubi.com/groupee_common/emoticons/icon_confused.gif

Th3_5up3rman
10-24-2007, 11:06 AM
here's the direct link to the site where you have to login and enter the code Link (http://assassinscreed.uk.ubi.com/preorder/index.php)

FFC_Venom
10-24-2007, 11:45 AM
well you guys didn't get the certificate, i did. the only thing that does suck is that the code does not work with me. from Holland so, guess thats pretty lame too. aw never mind buying the game is all that matters too them anyway. http://forums.ubi.com/images/smilies/touche.gif

mtyz
10-24-2007, 12:53 PM
thanks for the link http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif
@FCC_Venom
bij mij werkte die wel als je ook de streepjes invulde.

gameguru108
10-24-2007, 01:20 PM
I think we should keep bumping this 'til it gets noticed by someone who can help us.

Blind-Panda
10-24-2007, 01:23 PM
I hope Ubirazz will come chime in here about the canadian pre-order problem, I want the Acre mp3. Not to mention that we're Wednesday, and you know what that means ; yup new stuff !

SJCHS_Ghost
10-24-2007, 02:11 PM
Come on UbiRazz notice us!

gameguru108
10-24-2007, 02:51 PM
Times like these I'm proud to be a Canadian.

Anywho...

Hey! Ubisoft! What's going on here?

Holy-Crusader
10-24-2007, 03:57 PM
Yes, very Ironic that the game was made in Canada. UBISOFT!!!!!!!!!! WE NEED HELP!!! Artifact is not working for us, no authenication code!

Van Kaelig
10-24-2007, 07:11 PM
Yes, help please! Don't make the Canucks suffer.

Subtle14
10-24-2007, 07:24 PM
i want in too...someone who lives in Montreal go to the building where there making assassins creed and cause some ruckus until they give us a code http://forums.ubi.com/images/smilies/784.gif

SJCHS_Ghost
10-24-2007, 07:33 PM
Well some good news, according to what CouchZombie posted here
http://forums.ubi.com/eve/forums/a/tpc/f/5251069024/m/8801079006

They are atleast looking into it.

Holy-Crusader
10-24-2007, 07:35 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Subtle14:
i want in too...someone who lives in Montreal go to the building where there making assassins creed and cause some ruckus until they give us a code http://forums.ubi.com/images/smilies/784.gif </div></BLOCKQUOTE>
Sorry M8, I live in Ottawa, but to all those in Montreal...you know what to do... http://forums.ubi.com/images/smilies/agreepost.gif Ubisoft, were missing out on exclusive content...please fix the problem!

odeamon
10-24-2007, 07:46 PM
Posted from the other thread...


I stopped by my local EB Games today to place a pre-order on the Assassin's Creed CE and was pleasantly surprised by a shiny tin which was flashed into my hands. I figured you couldn't go wrong with freebie goodies, so I took the sealed tin and went on my merry way.

Upon arriving home, I ripped apart the plastic guarding the contents inside. Happily enjoyed the Lithographs and then I popped in the Bonus DVD. After watching the videos I installed this mystery program named The Artefact. Upon installing, I figured out that this was their way of delivering Exclusive content to those with these shiny pre-order tins. Well, here's where my problem began...

Upon registering my account to download the exclusive soundtrack file, I happened upon a page which prompted me for an Authentication Key which could be located on the Authentication Card. In a moment I asked myself, "What Authentication Card? My tin only came bundled with 4 Lithograph cards and a Bonus DVD. I continued searching high and low, through the DVD's directories, through the bag I got my tin in. Nothing... No card to be found, only a taunting image of exclusive content which was out of my reach.

Now, for those who have pre-ordered you may have been thinking... Just a Bonus DVD and the Lithographs? Yep, after my realization that I was short changed on the Authentication Code, I did the old Google Search only to find out that there should have been a Comic to go along with this tin. Essentially, I'm missing two pieces out of this Pre-Order tin, and probably the two most exciting pieces at that.

Has anyone else experienced this light weighted tins? Anyone else missing any of their goodies? Not that I'm mad at the fact that I'm missing out on some free Assassin' Creed fun, but just annoyed at the fact that there is exclusive content daunting it's greedy little eyes at me.

Ubisoft Community Mods: Is there anything I can do to have this fixed? I'm a sucker for game extras, and I don't know how I'd feel if I continued on without this neat sounding comic. Is it possible that the folks at EB Games went on a re-shrink wrap spree and decided to yank the fun bits out of the tins? (Ok, that bit was pure speculation...)

Anyways... If I'm not the only one, let's hear your stories. Or, if this is the way it's supposed to be, let me know.



-----------------------------------------------


If this is happening to all Canadian Pre-Orders, what's the jist? The Ubisoft studio behind Assassin's Creed is a Canadian company. Why are they not delivering the content to their Canadian customers?

sweetlou280
10-24-2007, 07:51 PM
You are looking at it all the wrong way...you got a FREE AC BONUS DISC AND A COOL TIN CASE

Subtle14
10-24-2007, 07:54 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by sweetlou280:
You are looking at it all the wrong way...you got a FREE AC BONUS DISC AND A COOL TIN CASE </div></BLOCKQUOTE>

silly me how can i forget...the amazing disk with features you can get on the internet and the shiney cas......sry its shineyness distracted me. the case is nothing compared to the other ones ive seen with the neat graphics on them

Warrior-Within2
10-24-2007, 07:58 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by odeamon:
Posted from the other thread...


I stopped by my local EB Games today to place a pre-order on the Assassin's Creed CE and was pleasantly surprised by a shiny tin which was flashed into my hands. I figured you couldn't go wrong with freebie goodies, so I took the sealed tin and went on my merry way.

Upon arriving home, I ripped apart the plastic guarding the contents inside. Happily enjoyed the Lithographs and then I popped in the Bonus DVD. After watching the videos I installed this mystery program named The Artefact. Upon installing, I figured out that this was their way of delivering Exclusive content to those with these shiny pre-order tins. Well, here's where my problem began...

Upon registering my account to download the exclusive soundtrack file, I happened upon a page which prompted me for an Authentication Key which could be located on the Authentication Card. In a moment I asked myself, "What Authentication Card? My tin only came bundled with 4 Lithograph cards and a Bonus DVD. I continued searching high and low, through the DVD's directories, through the bag I got my tin in. Nothing... No card to be found, only a taunting image of exclusive content which was out of my reach.

Now, for those who have pre-ordered you may have been thinking... Just a Bonus DVD and the Lithographs? Yep, after my realization that I was short changed on the Authentication Code, I did the old Google Search only to find out that there should have been a Comic to go along with this tin. Essentially, I'm missing two pieces out of this Pre-Order tin, and probably the two most exciting pieces at that.

Has anyone else experienced this light weighted tins? Anyone else missing any of their goodies? Not that I'm mad at the fact that I'm missing out on some free Assassin' Creed fun, but just annoyed at the fact that there is exclusive content daunting it's greedy little eyes at me.

Ubisoft Community Mods: Is there anything I can do to have this fixed? I'm a sucker for game extras, and I don't know how I'd feel if I continued on without this neat sounding comic. Is it possible that the folks at EB Games went on a re-shrink wrap spree and decided to yank the fun bits out of the tins? (Ok, that bit was pure speculation...)

Anyways... If I'm not the only one, let's hear your stories. Or, if this is the way it's supposed to be, let me know.



-----------------------------------------------


If this is happening to all Canadian Pre-Orders, what's the jist? The Ubisoft studio behind Assassin's Creed is a Canadian company. Why are they not delivering the content to their Canadian customers? </div></BLOCKQUOTE>

I got the same set as you. A tin with lithographs and a bonus DVD...Although the comic remains as elusive as ever.

LST01
10-25-2007, 04:41 AM
That's funny. Looks like we all have different pre-order kits. I do have the comic book, dvd and the registration card (same problem here with the artifact and no registration website) but no litho cards like you mentioned.

Can't be too impressed with the dvd and the comic book. Nice, but nothing to pay extra money for. But this is a personal thing, I learned over the years that the extra goodies are nice to look at but after a while, they just collect dust http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif

Cheers!

Laurens
the Netherlands

SJCHS_Ghost
10-25-2007, 05:17 AM
You think they mite just come up with just one pre-order kit with everything rather the all thse different ones.

ikdedinges
10-25-2007, 07:28 AM
my serial number isn't working!!
i tried everything.
what can i do?

Th3_5up3rman
10-25-2007, 07:42 AM
typ it exactly like it sais on the paper, maybe it's case sensitive!
and check if your O is not an 0 or the other way around
i entered it with - in between ( XX-X-XX )


( deja vu http://forums.ubi.com/images/smilies/16x16_smiley-tongue.gif this is like the second time i typed this http://forums.ubi.com/groupee_common/emoticons/icon_razz.gif )

ikdedinges
10-25-2007, 07:51 AM
i did that...
and i saw your first reaction too http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif
but it doesnt work?!

Rade88
10-25-2007, 09:33 AM
Is the program you install off of the DVD Windows only?

Th3_5up3rman
10-25-2007, 10:21 AM
haven't seen anything for linux or mac on the dvd, so yeah i guess its windows only
but you can also check for updates from the artefact here (http://assassinscreed.uk.ubi.com/preorder/data.xml)

Holy-Crusader
10-25-2007, 01:02 PM
So people with Artifact, that works and has an authentication code, what has ubisoft given so far? http://forums.ubi.com/images/smilies/blink.gif

gameguru108
10-25-2007, 01:05 PM
I'd much rather wait and find out myself...

Besides, you heard CZ. They're looking into it.

Th3_5up3rman
10-25-2007, 01:12 PM
1 the Assassin's Creed Art Book Page
2 mp3's (01_City_of_Jerusalem.mp3 & 05_Acre_Underworld.mp3)
1 new wallpaper (2 different sizes)

Holy-Crusader
10-25-2007, 01:24 PM
LUCKY...Sad how I have the preorder kit and can't get those things. UBISOFT!!!!!!!!!!!!!! http://forums.ubi.com/images/smilies/touche.gif

gameguru108
10-25-2007, 03:13 PM
They're working on it.

(Bump in secret)

gameguru108
10-26-2007, 05:38 AM
This is a double post for the sake of all Canadians who didn't get the certificate.

JuicyZero
10-26-2007, 06:56 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Blind-Panda:
well that's cheap, anyone else with the canadian pre-order that didn't got any ''code'' ? Cuz I defenetly don't have one... </div></BLOCKQUOTE>
I never got one either!

JuicyZero
10-26-2007, 06:59 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Warrior-Within2:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by odeamon:
Posted from the other thread...


I stopped by my local EB Games today to place a pre-order on the Assassin's Creed CE and was pleasantly surprised by a shiny tin which was flashed into my hands. I figured you couldn't go wrong with freebie goodies, so I took the sealed tin and went on my merry way.

Upon arriving home, I ripped apart the plastic guarding the contents inside. Happily enjoyed the Lithographs and then I popped in the Bonus DVD. After watching the videos I installed this mystery program named The Artefact. Upon installing, I figured out that this was their way of delivering Exclusive content to those with these shiny pre-order tins. Well, here's where my problem began...

Upon registering my account to download the exclusive soundtrack file, I happened upon a page which prompted me for an Authentication Key which could be located on the Authentication Card. In a moment I asked myself, "What Authentication Card? My tin only came bundled with 4 Lithograph cards and a Bonus DVD. I continued searching high and low, through the DVD's directories, through the bag I got my tin in. Nothing... No card to be found, only a taunting image of exclusive content which was out of my reach.

Now, for those who have pre-ordered you may have been thinking... Just a Bonus DVD and the Lithographs? Yep, after my realization that I was short changed on the Authentication Code, I did the old Google Search only to find out that there should have been a Comic to go along with this tin. Essentially, I'm missing two pieces out of this Pre-Order tin, and probably the two most exciting pieces at that.

Has anyone else experienced this light weighted tins? Anyone else missing any of their goodies? Not that I'm mad at the fact that I'm missing out on some free Assassin' Creed fun, but just annoyed at the fact that there is exclusive content daunting it's greedy little eyes at me.

Ubisoft Community Mods: Is there anything I can do to have this fixed? I'm a sucker for game extras, and I don't know how I'd feel if I continued on without this neat sounding comic. Is it possible that the folks at EB Games went on a re-shrink wrap spree and decided to yank the fun bits out of the tins? (Ok, that bit was pure speculation...)

Anyways... If I'm not the only one, let's hear your stories. Or, if this is the way it's supposed to be, let me know.



-----------------------------------------------


If this is happening to all Canadian Pre-Orders, what's the jist? The Ubisoft studio behind Assassin's Creed is a Canadian company. Why are they not delivering the content to their Canadian customers? </div></BLOCKQUOTE>

I got the same set as you. A tin with lithographs and a bonus DVD...Although the comic remains as elusive as ever. </div></BLOCKQUOTE>

Same here, WHAT GIVES!!

Th3_5up3rman
10-26-2007, 09:09 AM
The Artefact has been updated:

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> Exclusive Assassin's Creed poster
Click here to discover your new bonus content! An exclusive Assassin's Creed poster that you can print in A4 / A3 format!
Rendez-vous on Wednesday for the next Artefact update.
Content to come in the ´┐ŻArtefact´┐Ż: In November prepare to be the firsts to see an exclusive video!
</div></BLOCKQUOTE>

Intangible_360
10-26-2007, 10:12 AM
I might as well throw my voice in with the rest of you, why is it that we're being short-changed here?

gameguru108
10-26-2007, 01:00 PM
Gah! Ubisoft...How's it coming?

Van Kaelig
10-26-2007, 05:21 PM
o.k. Artefact has a new thing... a poster, only when you click on it it goes to the authorization screen..... before I could see the artwork and here the one song. Now I can't even see them. I hope that this is only temporary and is part of the "fixing the problem".....

SJCHS_Ghost
10-26-2007, 06:00 PM
Well all we know at the moment is that it is being "looked into"

Covertghost2007
10-26-2007, 10:13 PM
I also got mine from Canada and dont' have a cert of authenticity which came with it.

Zain0
10-26-2007, 10:37 PM
I pre-ordered mine a couple of weeks ago and I was able to run it fine and I got no authentication card with mine either, but now its asking for one, I hope this gets resolved, I'm sure they're working on it..

Iwatasan
10-26-2007, 11:26 PM
I'm in Saskatoon, SK. I picked up my preorder case from EB Games and I got my four lithographs/postcards (which aren't signed, by the way, as is claimed on the sticker) and my DVD, but there was no registration card. There was no hologram/number anywhere on the product either suggesting which number my set was or that it was authentic in any way.

I do hope Ubisoft can fix this quickly. I'd like a poster...

braineminem
10-27-2007, 09:13 AM
I just bought the pre-order kit today, when i got home i quickly unpacked it and checked what was in there. After looking into the comic i put the bonus disc in my pc, i looked a few movies and stuff. After that i installed The Artefact and wanted to see the exclusive stuff so i clicked "Visit the site" and was asked for a key. So i looked in my box were i found the certificate of authenticity, filled in the key... but it wasnt working http://forums.ubi.com/groupee_common/emoticons/icon_confused.gif nomatter what i tried it was just giving me a message with Incorrect key. Im quite sure im entering the same key as on the certificate of authenticity..

gameguru108
10-27-2007, 06:28 PM
Bumpage, to the MAX!

Rade88
10-27-2007, 08:03 PM
I don't even get my LE stuff with the Bonus DVD until the game comes out and it's shipped to me http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

gameguru108
10-27-2007, 10:28 PM
LOL, that's a kick in the pants.

"Hey, here's all of that exclusive **** that shows you never-before-seen stuff!"

"...But, the game is out."

"Oh...Well...Want a copy of Battle For Middle-Earth?"

"Uhm, no. Anything is better than that. Even worthless pre-game stuff being given out at launch."

zgubilici
10-27-2007, 10:52 PM
gameguru108, bumping is not allowed in these forums. Please don't do that again.
Thanks.

gameguru108
10-28-2007, 07:28 AM
Sorry, zgubilic...

Just trying to make sure someone higher-up notices this...

It's a big problem for the Canadian consumers.

frisco_085
10-28-2007, 05:13 PM
Hey everyone,

I just pre ordered my assassins creed copy from a EB games in Halifax Nova Scotia. I did not get my code or my comic! What gives? I want my extra content!Ubisoft people PLEASE fix this! http://forums.ubi.com/images/smilies/disagree.gif

SJCHS_Ghost
10-28-2007, 07:37 PM
When you think though if they release say a video or someting like that then it'll end up on youtube for us to see pretty quickly. Still annoyed I cant see it first hand but its better then nothing.

altairX_056
10-28-2007, 08:22 PM
i did'nt get the code in mine http://forums.ubi.com/images/smilies/bigtears.gif

Covertghost2007
10-30-2007, 11:01 AM
Any update on this Ubi?

frisco_085
10-30-2007, 01:38 PM
Come on Ubi, dont do this to us....... http://forums.ubi.com/images/smilies/sadeyes.gif

SJCHS_Ghost
10-30-2007, 07:01 PM
Hey anything new come up?

MrNRA
10-30-2007, 08:00 PM
i didn't get my stuff either! http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif i only got the tin, four unsigned cards and the window vista only dvd. someone should post their code so we can access the free stuff http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif i'm in ontario btw

Holy-Crusader
10-31-2007, 05:50 PM
Didn't it say somewhere that on November 1st, Ubisoft is releasing something for the artifact people exclusive...like a video or something... http://forums.ubi.com/images/smilies/sadeyes.gif

SJCHS_Ghost
10-31-2007, 06:43 PM
As far as I know its just every Weds someting new comes out.

Th3_5up3rman
11-01-2007, 03:39 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by SJCHS_Ghost:
As far as I know its just every Weds someting new comes out. </div></BLOCKQUOTE>

yeah i haven't seen anything yet, guess there late again...

El_256k
11-01-2007, 03:45 PM
The Artefact has not been updated this Wednesday, neither I update last Wednesday, it was updated on Thursday, because?, this Thursday it has not been updated either, were they updating it tomorrow?, I hope that it is started updating every Wednesday

PD: Sorry my bad english, i'm spanish...

SJCHS_Ghost
11-01-2007, 05:49 PM
It seems almost like they forgot about the Artefact and are now trying to find stuff to release through it.

El_256k
11-02-2007, 11:01 AM
UBI!!, WHERE IS THE EXCLUSIVE CONTENT?!

El_256k
11-02-2007, 11:37 AM
A simple page of the artbook.... lol...

Th3_5up3rman
11-02-2007, 03:16 PM
wow this realy sucks :P just a stupid .pdf file with some concepts of his clothes

obZenPhoenix
11-04-2007, 01:23 PM
ya i didn't get that authenticity thing.
i just got the lithograms and the DVD.
Im at the code screen right now but....
i have no code.
GAY.

SJCHS_Ghost
11-04-2007, 03:09 PM
Yep, though there is only 1 Wed left until the game comes out so even if they started next time it would only be once.

deskpe
11-04-2007, 03:13 PM
pdf? how? where can i get this?
we dont have any pre order bonuses here in norway

Bloodrush1513
11-05-2007, 07:54 AM
I have the pre-order kit and the artefact key. But when i enter it, it says it doesn't excist?! Anyone know what it is that i could have done wrong?

JuicyZero
11-05-2007, 01:04 PM
Why haven't someone from Ubi commented on this yet. This is the forums for Ubi right? Nice going on the cold shoulder.

jmui
11-06-2007, 02:29 PM
this all seems kinda stupid how the only mod that posted in this thread tells someone not to bump but doesn't mention anything about the PO pack after 6 pages...

Something
11-06-2007, 03:18 PM
I'm happy that I'm not all alone with that "key does not exist" thing... http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Anyway I've made a question to Ubi's support site... http://forums.ubi.com/images/smilies/16x16_smiley-happy.gif

SJCHS_Ghost
11-06-2007, 03:20 PM
Game isnt even out yet and we have problems :P

Blind-Panda
11-06-2007, 11:30 PM
new video posted through the artefact, but I can't see it since I don't have a validation code http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif If anyone put this on youtube, let us know http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

Th3_5up3rman
11-07-2007, 02:28 AM
it's just the launch trailer...
anyway private topic me for link http://forums.ubi.com/images/smilies/16x16_smiley-wink.gif

Assassin5393
11-07-2007, 12:37 PM
I started the topic and my artefact error was solved by going to this site (it has been posted before but I'll post it again for new people) http://assassinscreed.uk.ubi.com/preorder/index.php

Blind-Panda
11-07-2007, 02:15 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Assassin5393:
I started the topic and my artefact error was solved by going to this site (it has been posted before but I'll post it again for new people) http://assassinscreed.uk.ubi.com/preorder/index.php </div></BLOCKQUOTE>

doesn't work for me, when i click the link I get the screen where it ask for my validation key... http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif
Anyway, I've found some good friend on this forum http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

SJCHS_Ghost
11-07-2007, 04:36 PM
Ya same as Panda minus the friends lol

Th3_5up3rman
11-08-2007, 11:18 AM
the artefact has once again been updated
the folowing content has been added:

03_Spirit_of_Damascus.mp3
06_Access_The_Animus.mp3
08_Masyaf_In_Danger.mp3
09_Meditation_Begins.mp3

Holy-Crusader
11-08-2007, 01:03 PM
Excellent. http://forums.ubi.com/images/smilies/winky.gif

jmui
11-08-2007, 02:38 PM
I think that Ubisoft is just going to keep avoiding this problem until the game is released so that no one will care about not having a key or that comic that was supposed to come with the pre-order case.

Malacise
11-08-2007, 10:13 PM
Ya can't say i'm impressed with the way this issue has been handled. It would have been nice for somone to come on and at least give a brief progress report so that we knew they were doing something... or if they aren't just lie to us, but at least give us something. http://forums.ubi.com/images/smilies/354.gif

Blind-Panda
11-09-2007, 12:28 AM
damn this game as some really serious music... I really impressed

minni.j
11-09-2007, 07:59 PM
hey guys, have we considered e-mailing the devs and producers at ubisoft? This is ridiculous.

Van Kaelig
11-11-2007, 08:35 AM
Well I am guessing that since the game comes out in like 48 hours.... nothing more will be happeing with this problem... other than a few of us still complaining about it. I just hope this mistakes is not indictive of the game... kinda scares me actually. If this problem wasn't addressed, what else might they not have bothered to deal with?

scaryboy1
11-12-2007, 04:28 PM
i live in british columbia Canada and i just pre ordered Assassins creed i didnt get a shiney case i got a plastic one with a poster and a bonus dvd with no auth key card what should i do...

Seraph_394
11-13-2007, 02:47 AM
If you've read any post in this thread you'd realize asking what you should do won't get you an answer. I have the same problem. there are a couple ways Ubisoft can solve this problem, either they hand out an authentication key to everyone who preordered a game when they pick up the game at stores, or they bypass the authentication key altogether and release the stuff through the artefact without asking for the key anymore like they started out doing. my guess is they'll be doing option number one, they don't want people getting their hands on the extra cool stuff unless they've pre-ordered the game.

Something
11-13-2007, 01:31 PM
They don't want to help us. I've had a question on the support site over a week now and no answer yet... http://forums.ubi.com/images/smilies/disagree.gif

Affliction
11-13-2007, 08:30 PM
Well Thank your Ubisoft for ditching Canada, first people living in Canada are pre-ordering Assassin's Creed and are getting missing peices to their bonus material and second your are releasing Assassin's Creed on the 15th in Canada and the United States gets theirs on the 13, now can someone tell me why i am going to buy this game?

Th3_5up3rman
11-14-2007, 03:01 PM
The artefact has been updated again

<pre class="ip-ubbcode-code-pre"> Teaser TV spot & Masyaf sketches
Click here to download the Teaser TV spot
Click here to view some Masyaf exclusive sketches to learn more about the Assassin's Clan!
</pre>

EDIT: wtf? canadians get it the 15th???
i live in the netherlands(europe) and i got it today (14th)

murdercitydan
11-14-2007, 10:59 PM
I'm mad, I didn't even get one of these in my copy...

The barcode on the tin box and the game case are different... Maybe GameStop took it out and swapped it?

I wouldn't be surprised, or am I just unlucky?

Blind-Panda
11-14-2007, 11:03 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Affliction:
Well Thank your Ubisoft for ditching Canada, first people living in Canada are pre-ordering Assassin's Creed and are getting missing peices to their bonus material and second your are releasing Assassin's Creed on the 15th in Canada and the United States gets theirs on the 13, now can someone tell me why i am going to buy this game? </div></BLOCKQUOTE>

Cuz it's a really cool game ?

Comm.Blitz
11-19-2007, 09:56 AM
I've got an invalid key any idea what to do now ?
I'm sure I've entered it correctly but it keeps saying its invalid

Chimei98
11-21-2007, 03:14 AM
i got my certificate of authenticity but my code doesnt work? ive tryed many ways of entering it but it still will not work

MrNRA
11-22-2007, 07:19 AM
Yo ubi, i'm still waiting...
i guess now that you guys got our money that it dosen't matter right? oh well, i got a plan for this!

SplinterCell_37
11-23-2007, 03:43 AM
This is seriously ridiculous. I thought I was irritated that there was none of the promised content (just that website with a few songs and wallpapers [admittedly lovely], but no making of, short videos or penny arcade!), and it turns out some people didn't even get the certificate of authenticity?

Come now, Ubisoft. Hire a few more employees if need be, but must we be left in the cold like this? The game is fantastic, sure, but such disorganization is, as one has pointed out, "not looking very good for PR, is it?"

s-leo-g
11-23-2007, 05:09 PM
i duno what happened in my "preorder" pack but when i arrived home to try it out the so called code on the certificate of authenticity wont work when i try to register "the artefact" online!!
anyone else with this problem?code incorrect etc?

Sailaphair
11-23-2007, 05:57 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by s-leo-g:
i duno what happened in my "preorder" pack but when i arrived home to try it out the so called code on the certificate of authenticity wont work when i try to register "the artefact" online!!
anyone else with this problem?code incorrect etc? </div></BLOCKQUOTE>

I have this problem too.
I just got my preorder pack for assassin's creed today, when I tried out the serial number the website gave me an "code don't exist".

I want my exclusive contents http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

grundyalex
11-23-2007, 11:14 PM
I have the same problem. My Authentication Key won't work. It says the Key is incorrect. Everything else worked up to that point.

RussD
11-24-2007, 05:03 AM
Same here.

Got home and the code featured on the certificate of authentication is supposedly incorrect.

I believe that the easiest way for them to fix it would be to open the site up to everyone. They already got our pre-order money. I can't see too many people getting irritated if Ubisoft were to open up the exclusive content to everyone.

I have to say that I was a little shocked to find that the comic in the pre-order pack wasn't the comic drawn by Mike Krahulik (Penny Arcade artist). Just as I was shocked to find that the DVD has very little on it. In fact, it had nothing that I cared for (trailers are free on the Internet and used to SELL the game to people who haven't just purchased it...) So, I looked to the Artefact to give me some nice exclusive content, and my code didn't work.

I laughed, and went back to playing Assassin's Creed. I suppose the game is why I made the purchase.

Th3_5up3rman
11-24-2007, 07:19 AM
well since Ubi is not really helping with this problem...

here you go LINK (http://cid-daa73fe536ead678.skydrive.live.com/browse.aspx/Public), have fun http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

EDIT:
well i got bored so for all of you would like to have the real artefact fealing
LINK (http://th3-sup3rman.com/clone/index.php)

Something
11-26-2007, 10:28 AM
I think I'm going to get a new code... http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

I "whined" about it to Ubis support. Maybe you should give it a try too. http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

RussD
11-27-2007, 09:59 PM
Well, that might be an idea. Since you are saying that you think that you will get a new code, I assume that you haven't got one yet. Let us know if they pull through and get a new code for ya! http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

But, I would much prefer a solution for everyone, as opposed to just a solution for people who call them up.


<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Th3_5up3rman:
well since Ubi is not really helping with this problem...

here you go LINK (http://cid-daa73fe536ead678.skydrive.live.com/browse.aspx/Public), have fun http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif </div></BLOCKQUOTE>

And many thanks for that 5up3rman. Real kind of you to go to the effort!

Something
11-28-2007, 08:22 AM
I got new one...

And it worked! http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif

elfspelth
11-28-2007, 11:57 PM
My code isn't working either - where can you write to ubi for a new one?

Malmer_DK
11-29-2007, 12:47 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Th3_5up3rman:
well since Ubi is not really helping with this problem...

here you go LINK (http://cid-daa73fe536ead678.skydrive.live.com/browse.aspx/Public), have fun http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

EDIT:
well i got bored so for all of you would like to have the real artefact fealing
LINK (http://th3-sup3rman.com/clone/index.php) </div></BLOCKQUOTE>
Very, very awesome for us who preordered and bought the xtravaganza edition, but got air to show for it.

Thanks!

Something
11-29-2007, 06:57 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by elfspelth:
My code isn't working either - where can you write to ubi for a new one? </div></BLOCKQUOTE>

Make a question here: http://ubisoft-en.custhelp.com/cgi-bin/ubisoft_en.cfg/php/enduser/std_alp.php

elfspelth
11-29-2007, 04:22 PM
Thanks Something

zmaster2xxx
12-01-2007, 12:36 PM
yeah i got my box at eb in toronto.. and i only got a dvd and some lithographs.. no artefact card, no artbook, no comic...

jmui
01-23-2008, 07:08 PM
so where is that numbered collector's box and code that we still didn't get?

Aradia_79
04-07-2008, 10:33 PM
think thats bad my copy only had a metal tin without any sticker on and the game nothing else has been in included guess theres no need to say i wont be pre-ordering from eb games in australia again

Robert_Pesko
04-22-2008, 12:20 PM
I BUY PRE-ORDER IN POLAND AND HAVE THE SAME PROBLEM.KEY XX-X-XX IS INCORRECT. UBISOFT SELL ****.