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View Full Version : Myst V: Installing Video Drivers With Win XP



Heimdall_G
09-27-2005, 03:13 PM
Duplicate deleted.

Heimdall_G
09-27-2005, 03:13 PM
NOTE: Anything that's in type of a different color (usually blue) is a link to another Internet site. Double-left-click on a link to go to its site.

Also, there's lots of (very necessary) detail here, but don't get overwhelmed. If you can follow step-by-step instructions, you'll be OK. It's a good idea to read through everything at least once, and print it out. Then you can check off each step as you complete it.
_________________________________________

This topic details how to correctly install the proper AMD/ATI Radeon, NVIDIA, and Intel video drivers for Myst V: End of Ages (EoA) with Windows XP Professional or Home Edition.

TABLE OF CONTENTS

What's a Driver?

Supported Video Chipsets

Installing AMD/ATI Radeon Drivers
-- 1. As a first pass
-- 2. How to get drivers from AMD/ATI
-- 3. Driver installation procedure
-- 4. The Omega driver
-- 5. Stereoscopic glasses

Installing NVIDIA Drivers
-- 1. For a desktop PC with a separate video card
-- 2. For a notebook/laptop PC or a desktop PC with the video chipset integrated on the motherboard
-- 3. nForce motherboard packages
-- 4. How to get drivers from NVIDIA
-- 5. Driver installation procedure
-- 6. The Omega driver
-- 7. Stereoscopic glasses

Installing INTEL Drivers
_________________________________________

What's a Driver?

A device driver (or simply 'driver') is the software interface between a device, such as a video card, sound card, printer, etc., and programs that use the device. A driver is composed of a set of files, which usually have the file types DRV, VXD, SYS, or WMD.

Many devices respond to specialized commands found only in their driver files. Most programs access devices using generic commands, which the driver translates into the device's specialized commands.

Many generic drivers are included with Windows. For proper operation, however, most devices require installation of a driver specifically for that device. If required, such a driver is usually included with a device by the manufacturer, or available as a free download from the manufacturer's website.

There is typically a series of sequential driver versions for most devices.
-- The initial driver version is seldom without imperfections, and revisions are issued as these imperfections are discovered and corrected.
-- Each driver version in a series usually (but not always!) contains the revisions of all previous versions, as well as the new content.
-- Especially with video drivers, one continually-updated driver "package" for a particular chipset product line is the norm. This package is updated and a new version issued on a regular basis, often monthly, or when a new chipset is added to the product line.
-- Occasionally, a new driver contains a bug, and the driver is quickly re-issued as another new version when the bug is discovered.

Trial-and-error installing of several driver versions may be necessary to solve a video problem, especially if you have an older video chipset. This is because some older chipsets do not play nicely with the latest driver, and an older driver is therefore required. However, it's not possible to determine beforehand whether a particular chipset installed in a particular PC doesn't like a particular driver. So, installing several driver versions may be necessary to determine which version solves the problem.


Supported Video Chipsets

Myst V: End of Ages (EoA) does NOT support all video cards and chipsets.

For information on which video cards and chipsets are supported by EoA, see the back of the game's box under SYSTEM REQUIREMENTS or Myst V: System Requirements and Posting Guidelines (http://forums.ubi.com/showthread.php/390271-Myst-V-System-Requirements-and-Posting-Guidelines).

If you don't know which video chipset you have:
-- a. Press keys (win) + R, or click on Start > Run.
-- b. Type dxdiag in the box.
-- c. Click OK, and let the blue bar in the lower left corner of the Dxdiag window finish crawling and disappear.
-- d. Look under Device on the Display tab to find your video chipset.

For general information on where to find drivers, the Ubisoft Solution Center provides the FAQ How to update drivers? (http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/std_adp.php?p_sid=v1*EWlhh&p_lva=&p_faqid=14&p_created=940370841&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTIzN SZwX3BhZ2U9MQ**&p_li=). This FAQ contains links to most of the manufacturers of video cards and video chipsets, sound cards, CD-ROM drives, and computers.


Installing AMD/ATI Radeon Drivers

"Download accelerator" or "download helper" utilities should NOT be used when downloading any drivers or DirectX.

1. As a first pass:
-- For a desktop PC with a separate video card, run Windows Update (Internet Explorer, Tools > Windows Update).
-- For a notebook PC or a desktop PC with the video chipset integrated on the motherboard, download the latest driver from the PC manufacturer's website. Install the driver using the instructions from the website or the procedure below.

2. If the driver installed by Windows Update or the PC manufacturer's driver doesn't help, try manually installing the appropriate AMD/ATI driver.

From How to install AMD Catalyst Software on a Windows XP System (http://support.amd.com/us/kbarticles/Pages/GPU-2-ATICatalystSuiteDriverXP.aspx), in order for the AMD Catalyst software to install correctly, the Microsoft .NET Framework must first be installed. You can verify that you have the .NET Framework by checking in the Add/Remove Programs list in the Control Panel. If the .NET Framework is not listed, you must download and install it before proceeding. For more information, visit Download Center - Microsoft .NET Framework Version 2.0 Redistributable Package (x86) (http://www.microsoft.com/en-us/download/details.aspx?id=19) or the Microsoft .net Topics page (http://search.microsoft.com/TopicsPage.aspx?mkt=en-US&q=.net%20framework).

Desktop PC's with separate video cards
Install the latest Catalyst driver from AMD/ATI. All Catalyst drivers are available from AMD/ATI starting here (http://ati.amd.com/support/driver.html).
-- a. Select the proper values in Steps 1 through 4.
-- b. Click on Step 5: Display Results .
-- c. Download the Catalyst Software Suite.

Note: The latest Catalyst version that officially supports the Radeon 70XX/72XX/75XX/85XX/90XX/92XX series video chipsets is Catalyst 6.11 (http://support.amd.com/us/gpudownload/Pages/radeon-prer300-xp.aspx).

Desktop PC's with video chipsets integrated on the motherboard
Install the proper Catalyst Motherboard/IGP Driver, available starting here (http://ati.amd.com/support/driver.html).
-- a. Select the proper values in Steps 1 through 4.
-- b. Click on Step 5: Display Results .
-- c. Download the Catalyst Software Suite.

Laptop/notebook PC's
Install the proper Catalyst Mobility Display Driver, available starting here (http://ati.amd.com/support/driver.html).
-- a. Select the proper values in Steps 1 through 4.
-- b. Click on Step 5: Display Results .
-- c. You should be redirected to Information on AMD Mobility Radeon Graphics Drivers for Microsoft Windows (http://support.amd.com/us/kbarticles/Pages/737-28041SupportforATIMobility.aspx).
----- 1. Go the your laptop manufacturer's support site. Download and install the appropriate video driver package..
----- 2. A generic AMD/ATI video driver should NOT be installed except as a last resort!

3. Here's the driver installation procedure. Whenever you reboot during this procedure, ALWAYS log into Windows with full Administrator privileges and close all open programs.
-- a. Install Microsoft .NET Framework version 2.0 if necessary. (See above.)
-- b. Install or re-install the latest end-user runtime release of DirectX 9.0c, available starting here (http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en), and reboot.
-- c. Uninstall the existing AMD/ATI driver using Control Panel's Add or Remove Programs. (You can also use the AMD/ATI CAT Uninstaller (http://www.oldware.org/software.php?swid=142), but be VERY careful!)
----- 1. Click on Start > Control Panel, then double-click Add or Remove Programs.
----- 2. In the Currently installed programs box, click on the AMD/ATI driver you want to remove.
----- 3. Click on Change (or Change/Remove).
----- 4. If prompted to confirm the removal of the program, click Yes.
----- 5. Close Control Panel back to the Desktop, reboot, and log into Windows with full Administrator privileges.
-- d. During bootup, Windows should want to install a video driver.
----- 1. Cancel out of this installation attempt. Windows will install its default driver.
-- e. Complete booting up, close all open programs, then click on Start > Run.
-- f. Browse to the driver file you downloaded, and double-click on it to put it in the Open box.
-- g. Click on OK to start the file extraction process.
-- h. Follow the extraction Wizard's instructions. Accept the install defaults.
-- i. If the driver installation Wizard doesn't start automatically, click on Start > Run.
-- j. Browse to the default file save location, and double-click on Setup.exe to put it in the Open box.
-- k. Click on OK to start the install process.
-- l. Reboot when prompted.

If a "normal" driver installation doesn't help,
-- a. Uninstall the existing AMD/ATI driver using Control Panel's Add or Remove Programs.
----- 1. Click on Start > Control Panel, then double-click Add or Remove Programs.
----- 2. In the Currently installed programs box, click on the AMD/ATI driver you want to remove.
----- 3. Click on Change (or Change/Remove).
----- 4. If prompted to confirm the removal of the program, click Yes.
----- 5. Close Control Panel back to the Desktop, reboot, and log into Windows with full Administrator privileges.
--b. During bootup, Windows should want to install a video driver.
----- 1. Cancel out of this installation attempt. Windows will install its default driver.
-- c. Close all unnecessary applications and processes running in the background, including anti-virus, anti-spyware, anti-adware, and any other system protection software. Use Windows Task Manager to close everything except for Explorer.exe, Ctfmon.exe, and whatever your hardware needs:
----- 1. Close your Internet connection.
----- 2. Press Ctrl+Alt+Del once, to bring up Task Manager.
----- 3. Click on the Applications tab.
----- 4. Click on the desired application to highlight it.
----- 5. Click on End Task.
----- 6. Repeat this procedure until all unnecessary applications are closed.
----- 7. Click on the Processes tab.
----- 8. Click on the desired process to highlight it.
----- 9. Click on End Process.
---- 10. Repeat this procedure until all unnecessary background processes are closed. If you aren't sure which applications and processes can be safely closed, go to the AnswersThatWork Task List Programs index (http://www.answersthatwork.com/Tasklist_pages/tasklist.htm). The most common tasks are described, and which ones are essential and which can be safely closed are noted.

DO NOT leave your Internet connection active after doing step c., especially if you have only a software firewall. An active connection with no firewall is an open invitation to hackers, who are not your friends!

-- d. Click on Start > Run.
-- e. Browse to the driver file you downloaded, and double-click on it to put it in the Open box.
-- f. Click on OK to start the file extraction process.
-- g. Follow the extraction Wizard's instructions. Accept the install defaults.g
-- h. If the driver installation Wizard doesn't start automatically, click on Start > Run.
-- i. Browse to the default file save location, and double-click on Setup.exe to put it in the Open box.
-- j. Click on OK to start the install process.
-- k. Reboot when prompted.

4. If you have an unsupported Radeon chipset and nothing else will help, you may be able to play EoA using the Omega driver, available here (http://www.omegadrivers.net/). Install this driver as above.

5. Driver Cleaner is available here (http://www.drivercleaner.net/).

6. Refer to your stereoscopic glasses or stereoscopic display user's manual or manufacturer's website before changing video drivers. You may also need to update the glasses or display manufacturer's driver to match the Catalyst driver.


Installing NVIDIA Drivers

"Download accelerator" or "download helper" utilities should NOT be used when downloading any drivers or DirectX.

1. For a notebook/laptop PC or a desktop PC with the video chipset integrated on the motherboard, first download the latest driver from the PC manufacturer's website. Install the driver using the instructions from the website or the procedure below. If that doesn't help, proceed to the steps below, starting with step 2.

2. For a desktop PC with a separate video card, run Windows Update (Internet Explorer, Tools > Windows Update). Note that Windows Update may install the correct NVIDIA ForceWare or GeForce/ION Graphics driver, but not always.

3. NVIDIA has released WHQL driver packages and/or general compatibility fix packages for their motherboard chipsets, for example nForce 550/570 SLI/570 Ultra motherboard chipsets. These packages are available starting here (http://www.nvidia.com/content/drivers/drivers.asp).
-- a. Make the appropriate selections under Option 1: Manually find drivers for my NVIDIA products, then click on Search.
-- b. Or, you can use Option 2: Automatically find drivers for my NVIDIA products.

4. The latest general-use WHQL driver for desktop video chipsets is GeForce 301.42. This driver package supports GeForce 6, 7, 8, 9, 100, 200, 300, 400, 500, and 600-series chipsets, as well as ION and ION LE desktop chipsets.

For Notebook/Laptop chipsets, be certain to click on the "SUPPORTED PRODUCTS" tab on the download page, and verify that your chipset IS supported and/or that your Notebook/Laptop IS NOT supported.

To find the ForceWare or GeForce/ION driver recommended for your video chipset, start here (http://www.nvidia.com/Download/index.aspx?lang=en-us).
-- a. Option 1: Manually find drivers for my NVIDIA products
----- 1. Make the appropriate selections under Option 1: Manually find drivers for my NVIDIA products, then click on Search.
-- b. Option 2: Automatically find drivers for my NVIDIA products
----- 1. Click on Graphics Drivers.

If the ForceWare or GeForce/ION version recommended by NVIDIA doesn't help with your video problems, install an earlier version.
-- a. For GeForce 2 and GeForce 3 chipsets, install ForceWare 45.23, available here (http://www.nvidia.com/object/winxp-2k_archive.html).
-- b. For GeForce 4 chipsets, try ForceWare 52.16 if Windows Update didn't install it, then version 45.23 if 52.16 doesn't help. Both drivers are available here (http://www.nvidia.com/object/winxp-2k_archive.html).
----- 1. If you have a GeForce 4 MX440 chipset and have problems with textures in Revelation appearing incorrectly, disappearing, or not appearing at all, install ForceWare 52.16.
-- c. For GeForce FX 5XXX chipsets, install ForceWare 175.19 and then version 77.77, version 71.84, or version 56.72, if 175.19 doesn't help. These drivers are available here (http://www.nvidia.com/object/winxp-2k_archive.html).
-- d. For GeForce 6XXX/78XX/79XX chipsets, install ForceWare 258.96 and then version 77.77, version 71.84, or version 56.72, if 258.96 doesn't help. These drivers are available here (http://www.nvidia.com/object/winxp-2k_archive.html).

5. NVIDIA strongly recommends uninstalling the existing video driver before installing a new driver. This is because NVIDIA drivers are *very* unhappy about being installed over drivers other than the Windows default. If you didn't uninstall your existing video driver before installing new, that could be part of the problem.

Here's the driver installation procedure. Whenever you reboot during this procedure, ALWAYS log into Windows with full Administrator privileges and close all open programs.
-- a. Install or re-install the latest end-user runtime release of DirectX 9.0c, available starting here (http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en), and reboot.
-- b. Uninstall the existing NVIDIA driver using Control Panel's Add or Remove Programs.
----- 1. Click on Start > Control Panel, then double-click Add or Remove Programs.
----- 2. In the Currently installed programs box, click on the NVIDIA driver you want to remove.
----- 3. Click on Change (or Change/Remove).
----- 4. If prompted to confirm the removal of the program, click Yes.
----- 5. Close Control Panel back to the Desktop, reboot, and log into Windows with full Administrator privileges.
-- c. During bootup, Windows should want to install a video driver.
----- 1. Cancel out of this installation attempt. Windows will install its default driver.
-- d. Complete booting up, close all open programs, then click on Start > Run.
-- e. Click on Start > Run.
-- f. Browse to the NVIDIA driver installer file, and double-click on it to put it in the Open: box.
-- g. Click on OK to start the installation process.
-- h. Follow the extraction Wizard's instructions. Accept the install defaults.
-- i. Reboot when prompted.

If a "normal" driver installation doesn't help,
-- a. Uninstall the existing NVIDIA driver using Control Panel's Add or Remove Programs.
----- 1. Click on Start > Control Panel, then double-click Add or Remove Programs.
----- 2. In the Currently installed programs box, click on the NVIDIA driver you want to remove.
----- 3. Click on Change (or Change/Remove).
----- 4. If prompted to confirm the removal of the program, click Yes.
----- 5. Close Control Panel back to the Desktop, reboot, and log into Windows with full Administrator privileges.
-- b. During bootup, Windows should want to install a video driver.
----- 1. Cancel out of this installation attempt. Windows will install its default driver.
-- c. Close all unnecessary applications and processes running in the background, including anti-virus, anti-spyware, anti-adware, and any other system protection software. Use Windows Task Manager to close everything except for Explorer.exe, Ctfmon.exe, and whatever your hardware needs:
----- 1. Close your Internet connection.
----- 2. Press Ctrl+Alt+Del once, to bring up Task Manager.
----- 3. Click on the Applications tab.
----- 4. Click on the desired application to highlight it.
----- 5. Click on End Task.
----- 6. Repeat this procedure until all unnecessary applications are closed.
----- 7. Click on the Processes tab.
----- 8. Click on the desired process to highlight it.
----- 9. Click on End Process.
---- 10. Repeat this procedure until all unnecessary background processes are closed. If you aren't sure which applications and processes can be safely closed, check out the AnswersThatWork Task List Programs index (http://www.answersthatwork.com/Tasklist_pages/tasklist.htm). The most common tasks are described, and which ones are essential and which can be safely closed are noted.

DO NOT leave your Internet connection active after doing step c., especially if you have only a software firewall. An active connection with no firewall is an open invitation to hackers, who are not your friends!

-- d. Click on Start > Run.
-- e. Browse to the NVIDIA driver installer file, and double-click on it to put it in the Open: box.
-- f. Click on OK to start the installation process.
-- g. Follow the extraction Wizard's instructions. Accept the install defaults.
-- h. Reboot when prompted.

6. If you have an unsupported NVIDIA chipset and nothing else will help, you may be able to play EoA using the Omega driver, available here (http://www.omegadrivers.net/). Use the above procedure to install this driver.

7. Driver Cleaner is available here (http://www.drivercleaner.net/).

8. Information on NVIDIA GeForce 3D Stereo drivers for 3D stereo glasses and displays is available starting here (http://www.nvidia.com/object/3d_stereo.html).

Refer to your stereo glasses or display user's manual or manufacturer's website before changing drivers. You may also need to update the manufacturer's driver to match the ForceWare driver.


Installing INTEL Drivers

Download the latest driver from your PC or motherboard manufacturer's website. Install the driver using the instructions from the website or the NVIDIA procedure above, under "Here's the driver installation procedure."

If you can't find anything on your PC or motherboard manufacturer's website, try the Intel Downloads Center (http://downloadfinder.intel.com/scripts-df-external/Support_Intel.aspx). Also see Graphics - How to Identify Your Graphics/Video Driver Version (http://www.intel.com/support/graphics/intel915g/sb/CS-011363.htm).

Intel drivers:
-- Intel 82845G/GL/GE/GV Graphics Controller (http://downloadfinder.intel.com/scripts-df-external/filter_results.aspx?strTypes=all&ProductID=865&OSFullName=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go%21)
-- Intel 82852/82855 Graphics Controller Family (http://downloadfinder.intel.com/scripts-df-external/filter_results.aspx?strTypes=all&ProductID=922&OSFullName=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go%21)
-- Intel 82865G/GV Graphics Controller (http://downloadfinder.intel.com/scripts-df-external/filter_results.aspx?strTypes=all&ProductID=1044&OSFullName=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go%21)
-- Intel 82915G/82910GL Express Chipset Family (http://downloadfinder.intel.com/scripts-df-external/filter_results.aspx?strTypes=all&ProductID=1764&OSFullName=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go%21)
-- Intel 82945G Express Chipset Family (http://downloadcenter.intel.com/Detail_Desc.aspx?agr=N&ProductID=2102&DwnldID=15278&strOSs=44&OSFullName=Windows*%20XP%20Professional&lang=eng)