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EifelCZ
11-27-2010, 06:15 AM
Hello, I bought a Codex edition ACB, but i have big problem with code. Inside case with game ACB is small card with special reedem code. When I removed slim escutcheon plate, my code was damaged and i cant read it. Some kind of sign is missing. I dont know what to do. Is any possibility do get another code? I really want special 2 solo missions, 2 multiplayer characters and 1 armor ror Ezio. Please help me. 8-(

P.S. Sorry for my basic english, I hope you understand me. Im from Czech Republic.

polo-i-3
11-27-2010, 06:26 AM
sorry man already ask ubisoft about getting another code or even sharing one with my brother since we bought the codex together and they sent me an email back saying sorry we can't, all codes are unique to the disc it game in and no more was made so if all the codes are sold out or you lost yours sorry there isn't any more and theres nothing we can do (not direct qoute) so your in the same boat as me (hope it gets crowded cause if we sink someones gonna have to help us, wink,wink)

EifelCZ
11-27-2010, 06:36 AM
I can see only 16 signs, how many signs is on the card? Couldnt Ubisoft tell me remaining signs? I think they could it right ? I dont need a new code, only remaining signs. 8-(

stablerkiller
11-27-2010, 07:49 AM
those are all the letters you need just go to the assassins creed game and enter them in

EifelCZ
11-27-2010, 08:11 AM
What? 16 letters are all? I dont get it, it doesnt work it. 8-(

jimbo11235813
11-27-2010, 09:03 AM
Originally posted by EifelCZ:
What? 16 letters are all? I dont get it, it doesnt work it. 8-( Have you tried putting in the dashes (-) as well. If I remember correctly, my special edition version (not Codex) had dashes which had to be added.

i.e. if the code is:

1234-5678-2345-3214

That's exactly what you type

Don't type it like this:

1234567823453214

Hope you resolve your problem.

EifelCZ
11-27-2010, 12:24 PM
I can see only 16 letters, i tried to write with dashes, but problem still exist.

OGCFB
11-27-2010, 12:39 PM
Ok so launch your game and from the main menu select exclusive content and input your code but do it like this and replace the A with your code and actually enter the dashes

AAA-AAAA-AAAA-AAAA-AAAA

You must have 19 characters if you only have 16 you are missing 3

EifelCZ
11-27-2010, 03:26 PM
I understand you, but I cant put 19 letters, when i dont have 19 letters, only 16. My reedem code was damagaed when I removed slim escutcheon plate. I need from Ubisoft, remaining 3 letters. Can Ubisoft send me, this same code, but completely ?

OGCFB
11-27-2010, 05:50 PM
perhaps it is possible try sending them 16 letters of your code and say you need the other 3 as your code leaflet got damadged...

X10J
11-27-2010, 07:01 PM
enter the letters you have then work every possible combo with the remaining 3.

its tough and tedious but maybe worth it to you

OGCFB
11-27-2010, 07:09 PM
It would take too long it could be
AA1
AA2
AA3
AA4
and so on till
AB1
AB2
and again till
AC1
it would just go on too long to many possible combos

EifelCZ
11-28-2010, 03:30 AM
Are you sure with it ? I sent message about my problem to Ubisoft, but still doesnt answer. Is it normal?
Which letters, i think only first three, did you have on card ?

rob.davies2014
11-28-2010, 03:39 AM
I have exactly the same problem, I'm currently sorting the problem out with Ubisoft. They just want pictures of the game box, barcode etc etc. and they'll help you out! Go onto the Ubi website, go onto the support page, then click "ask a question" tell them your problem and they'll tell you what to do.
Hope that helps and good luck!

EifelCZ
11-28-2010, 03:54 AM
Wow, Its a good idea, take photo of my edition. How clever, but did they help you ? I will do it, thanks. And How long did it last, when you resend code again to you?

Black_Widow9
11-28-2010, 02:33 PM
Originally posted by RussellSparrow:
I have exactly the same problem, I'm currently sorting the problem out with Ubisoft. They just want pictures of the game box, barcode etc etc. and they'll help you out! Go onto the Ubi website, go onto the support page, then click "ask a question" tell them your problem and they'll tell you what to do.
Hope that helps and good luck!

Please do this. The link to Ubisoft Support is in my signature. http://forums.ubi.com/images/smilies/16x16_smiley-wink.gif

rocketxsurgeon
11-28-2010, 02:36 PM
Hey there, i'm gonna throw this randomly out there and tell you that you dont peel the grey sticker off, its like a scratchy thing http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

So grab a coin and scratch the grey thing and it will reveal your code. I started to peel it off and got a heart attack when i saw it had ripped.

EifelCZ
11-29-2010, 02:47 PM
Black_Widow9


I tried to write a few messages with photos to Ubisoft, but no respond. Is it normal ?

Black_Widow9
11-29-2010, 03:26 PM
If you have created a Ticket please continue to check back with Ubisoft Support.

sircoolio123
12-02-2010, 02:35 PM
a man at a game shop gave me a leaflet sayin ac brother hood exclusive beta access but i dont know how to use it the code has onle 13 letters and one of these ( - )wat am i ment to do with it

caswallawn_2k7
12-02-2010, 02:49 PM
the brotherhood beta is finished, the code you were given for beta access is now useless.