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View Full Version : Angry, want a refund.



ranarr
03-22-2011, 02:28 AM
I bought the Deluxe edition with steam yesterday and have not been able to have one multiplayer game, I was really looking forward to this but am only able to get 2/6 players after port forwarding, disabling firewall etc. This is horrible and I will never be buying another Ubisoft product again, and will be making sure my friends dont either. Oh and for another thing, It's saying my code is in-use when I try to enter it in-game.

http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif I only bought this for the Multiplayer, I have no intention of playing the Single player. I feel like I have wasted my money http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

ranarr
03-22-2011, 02:28 AM
I bought the Deluxe edition with steam yesterday and have not been able to have one multiplayer game, I was really looking forward to this but am only able to get 2/6 players after port forwarding, disabling firewall etc. This is horrible and I will never be buying another Ubisoft product again, and will be making sure my friends dont either. Oh and for another thing, It's saying my code is in-use when I try to enter it in-game.

http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif I only bought this for the Multiplayer, I have no intention of playing the Single player. I feel like I have wasted my money http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Suiaq
03-22-2011, 03:38 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ranarr:
I bought the Deluxe edition with steam yesterday and have not been able to have one multiplayer game, I was really looking forward to this but am only able to get 2/6 players after port forwarding, disabling firewall etc. This is horrible and I will never be buying another Ubisoft product again, and will be making sure my friends dont either. Oh and for another thing, It's saying my code is in-use when I try to enter it in-game.

http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif I only bought this for the Multiplayer, I have no intention of playing the Single player. I feel like I have wasted my money http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif </div></BLOCKQUOTE>

Your internet is slow, if you get a better connection, you will able to play with alot more players in the game.

Elmomick
03-22-2011, 03:44 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ranarr:
I bought the Deluxe edition with steam yesterday and have not been able to have one multiplayer game, I was really looking forward to this but am only able to get 2/6 players after port forwarding, disabling firewall etc. This is horrible and I will never be buying another Ubisoft product again, and will be making sure my friends dont either. Oh and for another thing, It's saying my code is in-use when I try to enter it in-game.

http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif I only bought this for the Multiplayer, I have no intention of playing the Single player. I feel like I have wasted my money http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif </div></BLOCKQUOTE>
Well you bought it mate..Its working except the multiplayer isnt fuctioning like it should, its getting patched in about 0-2 days (They Say)
I dont think this right to ask a refund for this..

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Suiaq:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ranarr:
I bought the Deluxe edition with steam yesterday and have not been able to have one multiplayer game, I was really looking forward to this but am only able to get 2/6 players after port forwarding, disabling firewall etc. This is horrible and I will never be buying another Ubisoft product again, and will be making sure my friends dont either. Oh and for another thing, It's saying my code is in-use when I try to enter it in-game.

http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif I only bought this for the Multiplayer, I have no intention of playing the Single player. I feel like I have wasted my money http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif </div></BLOCKQUOTE>

Your internet is slow, if you get a better connection, you will able to play with alot more players in the game. </div></BLOCKQUOTE>

Bs.

paziek
03-22-2011, 03:48 AM
I'm slightly angry about this too and I know people who bought (instead usual of pirating) this iteration of Assassin's Creed only cause they can't otherwise play MP, so I guess they wouldn't be very pleased if they couldn't play MP at all.
I recommend you play SP for now, because I don't see why Ubi should give you refund of something you didn't buy with them. Ask Steam for refund... and good luck with that http://forums.ubi.com/images/smilies/winky.gif

ranarr
03-22-2011, 03:53 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Suiaq:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ranarr:
I bought the Deluxe edition with steam yesterday and have not been able to have one multiplayer game, I was really looking forward to this but am only able to get 2/6 players after port forwarding, disabling firewall etc. This is horrible and I will never be buying another Ubisoft product again, and will be making sure my friends dont either. Oh and for another thing, It's saying my code is in-use when I try to enter it in-game.

http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif I only bought this for the Multiplayer, I have no intention of playing the Single player. I feel like I have wasted my money http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif </div></BLOCKQUOTE>

Your internet is slow, if you get a better connection, you will able to play with alot more players in the game. </div></BLOCKQUOTE>

That's total bull****.

ranarr
03-22-2011, 03:55 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by paziek:
I'm slightly angry about this too and I know people who bought (instead usual of pirating) this iteration of Assassin's Creed only cause they can't otherwise play MP, so I guess they wouldn't be very pleased if they couldn't play MP at all.
I recommend you play SP for now, because I don't see why Ubi should give you refund of something you didn't buy with them. Ask Steam for refund... and good luck with that http://forums.ubi.com/images/smilies/winky.gif </div></BLOCKQUOTE>

Yeah I really don't expect a refund, just getting some anger out. I normally don't buy buy games like this, its just because of the multiplayer that I bought ithttp://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Suiaq
03-22-2011, 03:57 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Elmomick:
(They Say) </div></BLOCKQUOTE>
SCARS ON BROADWAY http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Elmomick:
Bs. </div></BLOCKQUOTE>

thats not bs. i know hows the game works... i've played the game since november...

ranarr
03-22-2011, 04:00 AM
I guess I'll give the single player a go, for now. http://forums.ubi.com/images/smilies/51.gif .. There's 35 quid down the pan

ace3001
03-22-2011, 06:14 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ranarr:


http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif I only bought this for the Multiplayer, I have no intention of playing the Single player. I feel like I have wasted my money http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif </div></BLOCKQUOTE>So wait... You didn't play the first two games (at least the second one) either? Then this game is definitely not for you...

ElleCore
03-22-2011, 07:38 AM
It could be your internet.

I myself I'm pleased, I always get in a match in under 1 minute.

VeryFluffy
03-22-2011, 07:47 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ElleCore:
It could be your internet.

I myself I'm pleased, I always get in a match in under 1 minute. </div></BLOCKQUOTE>
That's so depressing to read considering I spend an average of 45 minutes to get into one single match D:

Dreaming.Dex
03-22-2011, 08:05 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by VeryFluffy:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ElleCore:
It could be your internet.

I myself I'm pleased, I always get in a match in under 1 minute. </div></BLOCKQUOTE>
That's so depressing to read considering I spend an average of 45 minutes to get into one single match D: </div></BLOCKQUOTE>

Waiting 45 minutes to play 9 minutes is a bit pathetic of us, I get to play average of 9 minutes each 10 hours, I have to try 10 hours over time to get into one game.

paziek
03-22-2011, 08:14 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Dreaming.Dex:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by VeryFluffy:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ElleCore:
It could be your internet.

I myself I'm pleased, I always get in a match in under 1 minute. </div></BLOCKQUOTE>
That's so depressing to read considering I spend an average of 45 minutes to get into one single match D: </div></BLOCKQUOTE>

Waiting 45 minutes to play 9 minutes is a bit pathetic of us, I get to play average of 9 minutes each 10 hours, I have to try 10 hours over time to get into one game. </div></BLOCKQUOTE>Wow, you sit and wait for straight 10 hours in front of your monitor, or there is some kind of notification system for you? Jokes aside... I'm usually waiting around 5-10 minutes before I can play. http://forums.ubi.com/images/smilies/53.gif
Most irritating is when you do rematch, there is 7/7 or 8/8 from previous game but that loading screen isn't choosing any map for like 1-3 minutes and people leave from the invisible lobby *sigh*.

Mr_Shade
03-22-2011, 09:42 AM
For people having connection issues - you should all contact support.

We are aware of a few issues, that are being worked on, however there are also some things that people need to try to correct errors in the PC setup or router in the mean time - these things can only be fixed by you sitting at your PC - so you should try them.

http://forums.ubi.com/eve/foru...519/m/9691085619/p/1 (http://forums.ubi.com/eve/forums/a/tpc/f/5031067519/m/9691085619/p/1)

check that thread for things to try - if they do not fix the problem, please contact Ubisoft Support directly - you can find a link in my signature.

Those of you wishing to file a complaint, again, need to do so via support or check the game's manual for more information.