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machinista
11-29-2011, 12:14 PM
I pre-ordered the Digital Deluxe Edition and, lo and behold, I didn't get the download link today. Checked it out with the retailer's customer support and they don't know what happened. Anyone else having this problem or did I just make an unfortunate choice of retailer?

machinista
11-29-2011, 12:14 PM
I pre-ordered the Digital Deluxe Edition and, lo and behold, I didn't get the download link today. Checked it out with the retailer's customer support and they don't know what happened. Anyone else having this problem or did I just make an unfortunate choice of retailer?

lockerxzx
11-29-2011, 02:28 PM
where are you trying download from? the game was released just 3 hours ago

creedoftrade
11-29-2011, 02:47 PM
yes, same thing. i got my eamil with a "download button" and i can't even click on it. my cursor doesn't turn into a "hand" so it must be a picture cause it's not sending me to anything... why is this happening??

shop497789E8C
11-29-2011, 07:27 PM
Please look at this link. I am totally confused and the support has not replied me yet. I think they delayed the release to 2nd Dec 2011?

http://assassinscreed.ubi.com/...3147&ct=tcm:6-231-32 (http://assassinscreed.ubi.com/revelations/en-GB/news/index.aspx?c=tcm:21-33147&ct=tcm:6-231-32)

Black_Widow9
11-29-2011, 07:46 PM
Hello,
The reason you may be unable to play would be because there are different release dates for different regions.
29th November 2011 for North America
1st of December for EMEA [Europe, the Middle East and Africa]

If after the dates above for your region, you are still having issues please contact the retailer you purchased it from or Ubisoft Support. The link is in my signature.

shop497789E8C
11-29-2011, 08:06 PM
Hi, I am from Singapore and I am curious which region I am supposed to follow. After my pre-order, they gave me a link to the help page via this link:

http://shop.ubi.com/store/ubiemea/help

I assume there are different support site as I can only track my order via this site and not from the main site's Help link.

I am very confused. I ordered PC Electronic Download.

Black_Widow9
11-29-2011, 09:14 PM
The link you just gave us is for the UbiShop Help page in the EMEA region.
If you are in Singapore you will have to wait until the 1st to play. http://forums.ubi.com/images/smilies/16x16_smiley-wink.gif If it does not work after that please let us know.

machinista
11-30-2011, 05:44 AM
Hey Widow,

I'm in Brazil, and the retailer's website said the release date was Nov 29. This didn't strike me as unusual as release dates here tend to be the same as in the US. Do you think that was a mistake and Ubi is only making the game available to them on the 1st?

machinista
11-30-2011, 09:59 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by machinista:
Hey Widow,

I'm in Brazil, and the retailer's website said the release date was Nov 29. This didn't strike me as unusual as release dates here tend to be the same as in the US. Do you think that was a mistake and Ubi is only making the game available to them on the 1st? </div></BLOCKQUOTE>

Never mind, got the download link today! http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

TheLeoCrow
12-01-2011, 02:26 AM
I got mine as well (digital exclussive edition)but it only gave me one code. Is this normal, is all the extra content unlocked by it or should there be a different code for it?

I only ask because it's the first time I shop from Ubishop. Last year steam gave me only one code as wekk for ACB but it did include everything. I hope it's the same here

machinista
12-01-2011, 08:56 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by TheLeoCrow:
I got mine as well (digital exclussive edition)but it only gave me one code. Is this normal, is all the extra content unlocked by it or should there be a different code for it?

I only ask because it's the first time I shop from Ubishop. Last year steam gave me only one code as wekk for ACB but it did include everything. I hope it's the same here </div></BLOCKQUOTE>

I have the Digital Exclusive version too, and I only got one code as well. I think the code itself is just for the extra content, and the Nexway application that you run to install the game is what activates your game. Just a theory, though. Regardless, the Digital Exclusive version does only come with one code, there's nothing to worry about. http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

TheLeoCrow
12-01-2011, 04:34 PM
Thanks for the answer. It turns out that the key they sent me does include everything, no second key needed. By the way, which multiplayer characters did it give you?

machinista
12-01-2011, 11:01 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by TheLeoCrow:
Thanks for the answer. It turns out that the key they sent me does include everything, no second key needed. By the way, which multiplayer characters did it give you? </div></BLOCKQUOTE>

The Crusader, the Jester and the Doctor. I was actually surprised as I thought I was only getting the first two, haha.

TheLeoCrow
12-02-2011, 01:22 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by machinista:
[...]and the Doctor. I was actually surprised as I thought I was only getting the first two, haha. </div></BLOCKQUOTE>

That's why I asked, I feared it was some kind of glitch.

Do you know how long I've been stressing about which version should I get, because I really wanted both the doctor and the Vlad mission! I'm a happy customer now!