PDA

View Full Version : GPU (VPU) overheating after half an hour of gameplay



Rarevent
04-30-2010, 11:02 AM
My PC is supposed to be handling this game (Conviction that is) easily, however somehow it overheats my VPU after a half an hour. At first I had it while I was watching the intro movie, so I updated my drivers. And now it overheats after half an hour. And the videos still don't run smoothly. I set my settings as low as they can be and it got stalled to an hour... but that still isn't supposed to happen with my PC.

Specs:
OS: XP
CPU: Intel Dual core 3.2ghz
RAM: 3 GB
Video: Ati Radeon 3870 X2

raider89
04-30-2010, 12:12 PM
Maybe it aint splinter cell

BlckLstd Blace
04-30-2010, 12:18 PM
How high is the temperature? If you mean the fan goes berserk after a while thats not anything to worry about at first, cause those X2 cards are anything but quiet.

Have you checked the actual temps? If so, please post them.

Good luck.

Rarevent
04-30-2010, 12:45 PM
Originally posted by Blace-:
How high is the temperature? If you mean the fan goes berserk after a while thats not anything to worry about at first, cause those X2 cards are anything but quiet.

Have you checked the actual temps? If so, please post them.

Good luck.

I just tried to startup the game again and play for a while to check on the temps. But it didn't really work out well. My VPU(GPU) resets as soon as I've loaded a level. I get the VPU recovery error which I associated with overheating... which has been overheating before. Not sure if it is overheating this time again though I think so since the temperatures were quite high last time I checked after a reset of my VPU. I will however not be checking on the actual temperatures from now on until this is fixed. I don't want to fry my computer.

Also It's not the fan sound that makes me think it overheats.

BlckLstd Blace
04-30-2010, 02:10 PM
What version of Ati catalyst are you running?
Also, what exactly is 'quite high'? Graphics cards can usually function up to a 100-120 degrees celcius altho that is certainly not recommended, however somewhere between 50 and 80-90 should be fine during stress.

usually a 3d videogame wont stress a GPU to the full extend, you would need a benchmark application such as 3dMark to stress and heat it up too a 100%.

A driver crash could be caused by anything and i know certain versions of the ati drivers had issues with driver resets when a 3d application was launched.

Also you should physically check if the fan is runnning and nothing is there to prevent it from running (cables or great amounts of dust).

Perhaps you could try downloading 3Dmark 06 or Vantage (vantage is vista/W7) and see if you can monitor the temps with that application. Usually new hardware have numerous failsafes to prevent it from overheating.

Good luck.

Rarevent
04-30-2010, 03:15 PM
Originally posted by Blace-:
What version of Ati catalyst are you running?
Also, what exactly is 'quite high'? Graphics cards can usually function up to a 100-120 degrees celcius altho that is certainly not recommended, however somewhere between 50 and 80-90 should be fine during stress.

usually a 3d videogame wont stress a GPU to the full extend, you would need a benchmark application such as 3dMark to stress and heat it up too a 100%.

A driver crash could be caused by anything and i know certain versions of the ati drivers had issues with driver resets when a 3d application was launched.

Also you should physically check if the fan is runnning and nothing is there to prevent it from running (cables or great amounts of dust).

Perhaps you could try downloading 3Dmark 06 or Vantage (vantage is vista/W7) and see if you can monitor the temps with that application. Usually new hardware have numerous failsafes to prevent it from overheating.

Good luck.

Well the heat is at about 70 degrees celcuis a few seconds after the VPU recovery but the last time I solved getting VPU recovery it appeared my fan wasn't auto adjusting, I got it back those at about 80 degrees. So I don't know what your idea might be on this? But I drew the conclusion on overheating. However I don't really know that much about computers.

Also I'm running the latest catalyst drivers, 10.4 which is supposed to contain a fix for some conviction related issues. But apparently not mine.

BlckLstd Blace
04-30-2010, 03:24 PM
Hmm 80 degrees should be just fine, and is normal for your type of card, its supposed to get hot with a dual GPU setup :P

Anyway, i got some information for you:

http://support.amd.com/us/kbar...t-10-4-a-Hotfix.aspx (http://support.amd.com/us/kbarticles/Pages/ATI-Catalyst-10-4-a-Hotfix.aspx)

Especially this line is important:

Splinter Cell Conviction - Resolves stability issues in the game when using a Windows 7 / Windows Vista / Windows XP based system with an:
ATI Radeon HD 3xxx Series of products

That should be your card aswell http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

Hope this will resolve your issue.

Rarevent
04-30-2010, 04:16 PM
Originally posted by Blace-:
Hmm 80 degrees should be just fine, and is normal for your type of card, its supposed to get hot with a dual GPU setup :P

Anyway, i got some information for you:

http://support.amd.com/us/kbar...t-10-4-a-Hotfix.aspx (http://support.amd.com/us/kbarticles/Pages/ATI-Catalyst-10-4-a-Hotfix.aspx)

Especially this line is important:

Splinter Cell Conviction - Resolves stability issues in the game when using a Windows 7 / Windows Vista / Windows XP based system with an:
ATI Radeon HD 3xxx Series of products

That should be your card aswell http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

Hope this will resolve your issue.

I'm afraid it didn't seem to work. Well I don't get a VPU recovery error any longer but It simply turns black with white interference at the top of the screen. And it's flickering on and off. My entire pc has become unresponsive when this happens and I have to reboot it.

Here's a picture of it, it's not exactly clear since my mobile phone's camera fails. I couldn't prntscreen because my pc was unresponsive.

http://img52.imageshack.us/img52/4861/p0105100007.jpg

BlckLstd Blace
04-30-2010, 04:35 PM
Hmm, that sucks. When i look at your photo i'm pretty sure i saw a similar picture on these forums but im not 100% sure.

Im pretty much out of solutions other then trying to deinstall the drivers completely with drivercleaner (http://www.drivercleaner.net/).

Then try to reinstall them again, something couldve gone wrong, computers are weird that way.

If that still does not work try reinstalling the game.

The last thing i try when i got problems is a full fresh install of windows but thats quite drastic since you need to go backup your files and settings.

I used to work at a computer store where we'd swap out the hardware one by one to isolate the problem i dont know if you've got an old graphics card laying around? If so, please try to run the game with that card & new drivers regardless of the performance.

It also could be a defective RAM/CPU issue but usually you get bluescreens if thats the case. Have you overclocked your CPU/RAM?

I suggest you try searching other threads on the se forums that contain the word 'crash' in the title, that might help.

At the end of the day it might be just the game that is broken in your case, if so you'll have to wait for the patch to come out and hopefully fix a lot of stuff..

Good luck.

Rarevent
04-30-2010, 04:41 PM
Originally posted by Blace-:
Hmm, that sucks. When i look at your photo i'm pretty sure i saw a similar picture on these forums but im not 100% sure.

Im pretty much out of solutions other then trying to deinstall the drivers completely with drivercleaner (http://www.drivercleaner.net/).

Then try to reinstall them again, something couldve gone wrong, computers are weird that way.

If that still does not work try reinstalling the game.

The last thing i try when i got problems is a full fresh install of windows but thats quite drastic since you need to go backup your files and settings.

I used to work at a computer store where we'd swap out the hardware one by one to isolate the problem i dont know if you've got an old graphics card laying around? If so, please try to run the game with that card & new drivers regardless of the performance.

It also could be a defective RAM/CPU issue but usually you get bluescreens if thats the case. Have you overclocked your CPU/RAM?

I suggest you try searching other threads on the se forums that contain the word 'crash' in the title, that might help.

At the end of the day it might be just the game that is broken in your case, if so you'll have to wait for the patch to come out and hopefully fix a lot of stuff..

Good luck.

Will do. Even though it isn't solved you have been most helpful. And it is really appreciated.

BlckLstd Blace
04-30-2010, 05:11 PM
No problem, i know how these issues can be a real pain in the ***. PC's and software are strange creatures http://forums.ubi.com/groupee_common/emoticons/icon_razz.gif

Just know ive stumbled onto a thread which got some feedback from a Ubisoft Tech Support agent:

http://forums.ubi.com/eve/foru...1014258/m/8541020858 (http://forums.ubi.com/eve/forums/a/tpc/f/7211014258/m/8541020858)

This might explain why the fix didnt work. I guess you either need more technical support and/or a patch from ubisoft, or completely new drivers from Ati.

kirzan
04-30-2010, 05:37 PM
I have a 3870 and I am having the same exact issue, 20-30 minutes in, either VPU Recover, or a plain OS freeze when VPU Recover is disabled. This is such a pain.

I can't believe that in 2010 we have to think like in 1997 with Ubisoft products like "Hey will I run the game even though my specs are way above the recommended?"

It's also a pain to play Mass Effect 2 which by the way looks twice as good as Conviction, with no lag, nothing. And then boot up Conviction WITH a special hotfix from ATI and still get some hic-ups.

chmun77
04-30-2010, 07:57 PM
Originally posted by Blace-:
Hmm, that sucks. When i look at your photo i'm pretty sure i saw a similar picture on these forums but im not 100% sure.

Im pretty much out of solutions other then trying to deinstall the drivers completely with drivercleaner (http://www.drivercleaner.net/).

Then try to reinstall them again, something couldve gone wrong, computers are weird that way.

If that still does not work try reinstalling the game.

The last thing i try when i got problems is a full fresh install of windows but thats quite drastic since you need to go backup your files and settings.

I used to work at a computer store where we'd swap out the hardware one by one to isolate the problem i dont know if you've got an old graphics card laying around? If so, please try to run the game with that card & new drivers regardless of the performance.

It also could be a defective RAM/CPU issue but usually you get bluescreens if thats the case. Have you overclocked your CPU/RAM?

I suggest you try searching other threads on the se forums that contain the word 'crash' in the title, that might help.

At the end of the day it might be just the game that is broken in your case, if so you'll have to wait for the patch to come out and hopefully fix a lot of stuff..

Good luck.

Nice advices, but I don't we will need to go to the extend where we need to reinstall windows. First of all, how can a game be programmed to overheat a GPU unless it is really some badly ported or coded games. It is using an old engine, unlike games like Crysis or Farcry. Personally, I think Ubi should find the solutions to all these bugs asap.

BlckLstd Blace
04-30-2010, 08:09 PM
Nice advices, but I don't we will need to go to the extend where we need to reinstall windows. First of all, how can a game be programmed to overheat a GPU unless it is really some badly ported or coded games. It is using an old engine, unlike games like Crysis or Farcry. Personally, I think Ubi should find the solutions to all these bugs asap.

I wasn't the one that thought it was an overheating problem, i was pointing out that it could be other things that caused the issue. Also i noted that its the last thing i would do when im experiencing crashes, i told the OP that i was kinda out of solutions http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Eventually i figured out it is most likely a lack of support for the Ati 3xxx serie since a ubi tech support agent has told us so:

http://forums.ubi.com/eve/foru...1014258/m/8541020858

Lots of people with ati cards have issues, most of them get it working after installing the 10.4a hotfix, but most of the 3xxx cards will remain to experience problems.

-edit- i see you also posted in that thread, well, we are probably all at the point where we've accepted the lack of support as the main problem http://forums.ubi.com/groupee_common/emoticons/icon_razz.gif

Rarevent
05-01-2010, 02:36 AM
-edit- i see you also posted in that thread, well, we are probably all at the point where we've accepted the lack of support as the main problem http://forums.ubi.com/groupee_common/emoticons/icon_razz.gif

I'm afraid so. I hope one of them comes up with a solution or I will have to buy a new card earlier then expected. I wasn't too pleased with ati anyway so I was thinking on going Nvidia. However not so soon, and I also have to move to windows 7 some day... damn you computers... why do you have to be so complicated.

BlckLstd Blace
05-01-2010, 08:07 AM
I'm afraid so. I hope one of them comes up with a solution or I will have to buy a new card earlier then expected. I wasn't too pleased with ati anyway so I was thinking on going Nvidia. However not so soon, and I also have to move to windows 7 some day... damn you computers... why do you have to be so complicated.

Aye, i hear you, you'd think with a couple of years old hardware the drivers would be fully matured and working for all games out there.

nvidia is great but pretty overpriced, ati has some real good cards out there since the 3xxx series, especially the 4xxx series which just totally blew nvidia away but they really need to work on full 0day support, consumers dont want to wait for a hotfix to play a certain game :/

I'm also hoping for ubisoft to enlighten us on this matter, either with an official statement or a patch that fixes it.

aart112
05-06-2010, 12:56 AM
i had all sorts of issues with the graphics and CTD's but now after the hotfix that was all fixed. the game runs perfectly smooth up until around 30 mins of gameplay when like the other dudes here simply shuts down my monitor and completely freezes my pc. if check my cooling system and there wasnt anything wrong with it. removed any dust i could find aswell. it buggs me hard to not beeing able to play the game still after all the trouble i went through to get it working in the first place. i have an ATI 3850 btw.