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S.V.
04-29-2010, 05:22 AM
Here we go.
I can't play SC Conviction in the launch day.
And I'm not the only one!!!

Damn, damn DRM!!!

Mr_Shade
04-29-2010, 05:33 AM
Have you double checked your firewall settings?

You need to make sure your allowing the game launcher through both private networks and public [in the case of windows firewall] - it should have set that up as part of the install - unless your using a 3rd party firewall?

I would contact Support, using the link in my signature, or phone them on the number in the Manual- and tell them the software your using and they should be able to advise you further.

S.V.
04-29-2010, 05:49 AM
Yes Mr Shade.
I have Windows 7, I've checked all the connex from SC. They are open

What I need to do to play my game http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Mr_Shade
04-29-2010, 05:53 AM
You need to make sure the Ubisoft Game Launcher also has rights.


Are you using an ATI graphics card? - seems a few people with those cards are also having issues - if your using ATI it's VERY important that you contact support - so they can see if there's a trend to the problem, eg, certain driver / or cards with the problem - so that AMD can update the driver asap

Using the weblink is free, but if you want a faster service, and don't mind paying for the call - I suggest calling them and speaking to a person to check whats wrong.

S.V.
04-29-2010, 05:57 AM
Okok, my pc:

intel Q8200
4gb ram
nvidia 9600gt
win 7

I have an error: cd key invalid. I try to click, click and then, comes out another error: you need a internet connection, impossible to reack server master ubi ecc ecc http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif..

Mr_Shade
04-29-2010, 06:07 AM
Sounds like it can't talk to the servers - that's sounding like an launcher issue, if it can't verify the CD Key or see the OSP servers - so double check the launcher is able to get through the firewall..

Or you can try a re-install of the game, make sure if you can, to select the 'configure widows firewall' option when you configure the install options [it's on the other titles, so I assume it is on SC:C]

That should set up windows firewall for you - allowing everything it needs through

The above is just information, from other titles - most issues connecting are down to the PC's firewall.

These forums are not a replacement for support, and I do not work for them, so my knowledge is limited - so you need to start a support ticket with them, they ask you for a full system dxiag when you submit it.

S.V.
04-29-2010, 06:11 AM
The Problem, dear Mr, that's I'm not the only one with this issue.

Cd key errors and connex error are not MY problems.
Are from DRM. My firewall was disabled many times to make sure that's damn game runs! NOTHING!

This is my last game from Ubi.

I don't care if I'M "idiocy" or noob to launch my game.

Have respect for your consumers Ubi, YOU FAIL.
Bye.

S.V.
04-29-2010, 06:17 AM
Mr, I'm not the only "idiocy" one:

http://forums-it.ubi.com/eve/f...065/m/4771005758/p/1 (http://forums-it.ubi.com/eve/forums/a/tpc/f/4511060065/m/4771005758/p/1)

LEAVE THE DRM, GENIUS!!!!!!!!!!!!

Mr_Shade
04-29-2010, 06:18 AM
I never said you were an 'idiot'?

Just making simple suggestions, that some people may over look- re-installing the launcher and checking it's auto setup of the firewall does help - and has helped other titles start.

Or it may be a simple thing, such as the title is not released in your country yet..

But I guess my suggestions were not wanted then, so will say good day.

Make sure you log it with support, they are the best to advise you.

Hope you get it sorted.

S.V.
04-29-2010, 06:44 AM
I'm sorry if seems that I'm hungry with ya, Mr Shade.

It's just that I have the collector's and I can't play the game.

I'm in Italy, yes, the launch day is 04\29. Today.

As you can see, many people in Italy has the same problem http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

I repeat, I have disabled the entire firewall to run the game, but it was useless.

I'm trying anything to run my game.

I hope I can do that soon http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Thanks for YOUR Support mr.

And.... As you can see, I'm the mod in that's forum. But now... I'm a Sam Fisher http://forums.ubi.com/images/smilies/59.gif

ps- sorry for my english.

Mr_Shade
04-29-2010, 06:47 AM
No offensive took - just don't like people getting angry - attracts the trolls - so I would rather back out. http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

I would contact your local support - there may be a regional issue that we are unaware of at present, so needs addressing ASAP.


I did notice your a Moderator - but didn't think I needed to make any point of saying it. lol

I would contact your own Forum Manager and get them to highlight the issue with your local office / support - I will do the same in the UK.

PS, your English is better than My Italian.. lol http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

S.V.
04-29-2010, 06:52 AM
Thanks mr.

I also don't like people getting offensive. But.... I'm going "out of the head". Splinter Cell is my prefered game, and I'm waiting for about 4 years.

Let's hope well : ).

Thanks again.

PS- LoL http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif... It's good to haven't lost the sense of humour. Sam docet http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif...

Mr_Shade
04-29-2010, 06:57 AM
No worries..

Also make sure you put your firewall back on - http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif


it 'should' work fine through it, all of my titles have had zero issues with the normal windows firewall and i'm running win 7 .. so there's something not right.. and that needs to be traced.. sooner rather than later..

I have reported the issue to UK office, please do the same with yours http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

S.V.
04-29-2010, 07:00 AM
Yes yes!
I'm gonna report every issue!

As I can see, the cd key and connex error, take place for all the italian fans!!! Seems that http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif.

Ps- LoL again http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif.... My Firewall is back on.
It's my head back out http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif...

TheTingler
04-29-2010, 07:01 AM
What about this issue Mr_Shade?

http://forums.ubi.com/eve/foru...1014258/m/9611006758 (http://forums.ubi.com/eve/forums/a/tpc/f/7211014258/m/9611006758)

This is what's affecting me and a lot of other people.

S.V.
04-29-2010, 09:03 AM
MR Shade, I've notice that our problem is about the collector's edition!
Ubi Italy said that.

Hope to fix soon

S.V.
04-29-2010, 12:36 PM
FIXED!
PROBLEM OFFICIALLY SOLVED http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Thanks Mr Shade for your support.
Thanks Ubi.