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kctay
04-13-2010, 03:40 PM
Anyone else get the free game give away from Ubi because of the server problems? I tried to follow the link to get Tom Clancy's Hawx for free, and the promotional code they emailed me says "invalid" and I can't download the free game they offered me.

Anyone else having this problem? Or get the email?

Tyrs_Hand
04-13-2010, 04:57 PM
I got the email with the offer of the 3 unlockable content zones, but the offer code is also coming up invalid on the unlock menu.

vandyn21
04-13-2010, 06:54 PM
My free game promotional code doesn't work, either.

Rage-pro
04-13-2010, 09:00 PM
I got the mail today about the free code for the trouble of the servers. I also typed it in the game and say it is invalid too. Have Assassin's Creed II on PC.

saif186
04-13-2010, 10:49 PM
my code works and I got heroes over Europe for free

darkdefender95
04-14-2010, 12:59 AM
ya same...my code doesn't work for Prince of Persia

Xanatos2007
04-14-2010, 03:56 AM
I managed to download POP (at the cost of my bandwidth http://forums.ubi.com/images/smilies/16x16_smiley-mad.gif) and now the game won't install because "The source file is corrupted." I'm going to have to ring Ubi to see if they can just send me a physical disc or make a call to a local EB Games store that has it in stock to give me one.

TheRealDABhand
04-14-2010, 08:35 AM
Originally posted by Xanatos2007:
I managed to download POP (at the cost of my bandwidth http://forums.ubi.com/images/smilies/16x16_smiley-mad.gif) and now the game won't install because "The source file is corrupted." I'm going to have to ring Ubi to see if they can just send me a physical disc or make a call to a local EB Games store that has it in stock to give me one.

I dont think they will give you a retail disc, afterall the serial is for a download version, which costs nothing. So they are not going to pay out monies for you to have physical media http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Acoustic_Psycho
04-14-2010, 03:55 PM
Same here. I get the "Invalid promotional code. Please check that you have entered it correctly and try again." message. Tried cut-n-pasting and typing it manually. Both with the same error.

Kentakka
04-14-2010, 04:26 PM
I have the same problem. The promotional code doesn't work. Says it's invalid or entered incorrectly.

Still have the email, but the code refuses to work.

Has anyone had this fixed yet or given a new code? If so, how to go about doing it?

vandyn21
04-15-2010, 06:51 PM
It looks like Ubi has sent out new codes.
Check emails!

Murcuseo
04-16-2010, 02:59 AM
Originally posted by Xanatos2007:
I managed to download POP (at the cost of my bandwidth http://forums.ubi.com/images/smilies/16x16_smiley-mad.gif) and now the game won't install because "The source file is corrupted." I'm going to have to ring Ubi to see if they can just send me a physical disc or make a call to a local EB Games store that has it in stock to give me one.

If you follow the emails download instructions properly you won't get corrupted files, you have to use FDM (http://www.freedownloadmanager.org/download.htm) to manage such a large download.

I also had to download TagesSetup_x64 (http://www.tallemu.com/oasis2/file/tages_sa/application_tagessetup/tagessetup_x64_exe/2668338) to get it to run properly on my system.

Xanatos2007
04-16-2010, 04:06 AM
If I download FDM (next month when my usage refreshes) do I have to download all the files again or just use the ones I've already got? I probably won't be able to afford such a large download like that again with 3 other people in the house.

Murcuseo
04-16-2010, 04:21 AM
Originally posted by Xanatos2007:
If I download FDM (next month when my usage refreshes) do I have to download all the files again or just use the ones I've already got? I probably won't be able to afford such a large download like that again with 3 other people in the house.

It would be pretty difficult to find out exactly which file is currupted so I'd suggest downloading them all again, better safe than sorry. You get a maximum of 6 downloads for each of the files before you have to contact support so you should be fine... limited usage packages are a terrible thing.

The long download times really do limit what you can do to work around this issue, I'd try to talk one of your friends into letting you use their internet if they have unlimited usage