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ShadowOfxIntent
01-18-2011, 06:24 AM
Was just wondering why after i download it i cant sign into LIVE. If i dashboard it i sign back in and so on. Please help http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Mr_Shade
01-18-2011, 06:29 AM
Please contact Ubisoft Support - they are investigating.


You can contact them using the direct weblink in my signature.


You can also try deleting the update from your console - goto > My Xbox > System Settings > Memory > Hard Drive > Games > Assassin's Creed Brotherhood

You should see the 7MB update listed there.


On my system the update is called 'Title Update 3' - so it may have been a corrupted download.

ShadowOfxIntent
01-18-2011, 06:45 AM
It was title update #3 then i went to dashboard then played it like 30 mins later was prompted for another update went to memory to delete it and redownload because it wouldn't let me sign in and it said it was Title update #5 http://forums.ubi.com/images/smilies/blink.gif where was #4 lol.

Mr_Shade
01-18-2011, 06:54 AM
I am passing the info on to Support - however the current update should be number 3, and only 3. [as far as my humble knowledge is telling me]


Could be an error in the name of the file you have received which is the problem.

Please make sure you report this fact to Support.

ShadowOfxIntent
01-18-2011, 06:57 AM
Thank you once again and will do right away ;0

ian1706
01-18-2011, 07:08 AM
Originally posted by ShadowOfxIntent:
Thank you once again and will do right away ;0 The update i had today was #5 too, i just assumed it was because they had been working on fixing it.

ShadowOfxIntent
01-18-2011, 07:10 AM
Yeah i thought it was to do with DLC lol http://forums.ubi.com/images/smilies/53.gif

W.E.S.P
01-18-2011, 07:19 AM
Originally posted by ShadowOfxIntent:
Was just wondering why after i download it i cant sign into LIVE. If i dashboard it i sign back in and so on. Please help http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

your not the only one this is happening to. MOST people on 360 UK are reporting it.

ShadowOfxIntent
01-18-2011, 07:24 AM
Ahh fair enough the UK is being treated unfairly http://forums.ubi.com/images/smilies/16x16_smiley-tongue.gif

DylanJosh9
01-18-2011, 07:39 AM
Having the same problem here. I'm from India though.

W.E.S.P
01-18-2011, 07:42 AM
Theres a link in the MP fourm that is more updated than this one if you want to take a look. All they have for us at the minute is their looking in to it. With a bit of luck they might sort it out today like they sorted yesterdas problem. Just hope its sooner rather than later though.

ShadowOfxIntent
01-18-2011, 07:44 AM
Originally posted by W.E.S.P:
Theres a link in the MP fourm that is more updated than this one if you want to take a look. All they have for us at the minute is their looking in to it. With a bit of luck they might sort it out today like they sorted yesterdas problem. Just hope its sooner rather than later though.

Thank you http://forums.ubi.com/images/smilies/16x16_smiley-happy.gif

Mr_Shade
01-18-2011, 11:50 AM
Originally posted by Le_vrai_Aymar:
Hi guys,

We are really sorry for the trouble, but the patch is working fine. It has been tested and approved. Yesterday the issue was due to a server configuration (mainly UK and Japanese version of the game were affected). The server is under maintenance, and will be back online ASAP.

Thanks

lodylody
01-18-2011, 12:09 PM
Well done, Ubisoft. I had a perfectly working game five minutes ago, but now? I am being CONSTANTLY 'invited' (a.k.a. tortured into) to accept a new update: Title Update #5.

If I decline it, it won't let me play Multiplayer. If accept it? I CAN'T PLAY MULTIPLAYER.

I demand this is fixed - we are paying for this, so it should work. I'm considering a full refund at my local store if this issue isn't corrected.

Sorry to be snooty, but I'm fed up of big companies IGNORING their customers.

CaptCaleaus
01-18-2011, 12:10 PM
Hi I just want to add that I too am getting an update numbered 5. I've deleted it and re downloaded it and it still shows up as Update # 5 so thats definitely not right if it should only be # 3

CaptCaleaus

Feena1979
01-18-2011, 12:53 PM
Yes I too have been having this issue since 12:30pm this afternoon, it's dirving me insane. I don't even want to play the multiplayer I just want to chat with my mate's in an xbox live party while playing hrough the story. The moment I put the game in the xbox it signs me out of live the moment I go to the dashboard it signs me back in what the hell is going on.

Hybridchld
01-18-2011, 12:55 PM
Same problem here, update showing as number 5 and I can't sign into live.

Feena1979
01-18-2011, 01:05 PM
Just too add that I've cleared the chash & tried deleting & redownloading the update but it still keep's me signed out of xbox live. I don't care about the multiplayer I personaly never wanted it in Assassin's Creed to begin with all I want to do is play the story nothing more but I can't even do that without signing out of live please fix this A.S.A.P I just want to have fun on the story mode is all. I love the game too much to have some stupid multiplayer glitch fix ruin it for me. NOTE TOO ALL HACKERS & GLITCHERS: Get a life & stop ruining multiplayer for the people that can actually play game's without having to cheat. It's because of people like you that the damb updates always end up ruining the games for everyone GET A DAMB LIFE & SOME SKILL YOU SADOS if you can't play it properley then don't play at all. Ok rant over but anyway please fix this A.S.A.P so I can get back to playing through the story thank you & thank's for giving us an amazing story

Grounge_Munky
01-18-2011, 01:07 PM
Last night i was getting the looping update problem this and the update on my system said title update #3. i deleted the patch and tried again at just gone 12pm (uk) and the update started to download but gave me an xbox live error code, about 20 min's later i tried again and the update downloaded but i didn't realise till i went to sync my game that i was disconnected from xbox live i restarted the game a couple of times to make sure and each time xbox live was disconnected on start up. Checked the HDD and sure enough the update was title update #5. So i can a sure you Mr_Shade there is another title update floating around. I tried deleting the update again after reading on joystiq at around 19:30 that the animus 2.0 dlc was suppose to appear to day in the next few hours. But still no luck the system downloads the title update #5 and cuts of xbox live.

hope the info helps

superdodo22
01-18-2011, 01:54 PM
i'm having the same problem with update #5 i thought it was only mine it signs me out of xbox live and askes for an update but it keeps asking and then if i cancle and try to sign in it says my connection doesnt work
I CANT PLAY ONLINE .....HELP PLEASE hurry im paying for my xbox live and if it doesnt finish quick im gonna ask for a refund (sorry but im not paying for nothing) thanks http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

Jackie476
01-18-2011, 02:06 PM
I too have experienced this glitch. Yesterday there was a loop with update 3 which has been updated but now there is this. I hope they update this because i actually kinda like the multiplayer in ac bro so it annoys me when stuff like this happens

Ronzer101
01-18-2011, 02:25 PM
I demand this is fixed - we are paying for this, so it should work. I'm considering a full refund at my local store if this issue isn't corrected.

They are working on it, don't get so "snooty", they are trying their best. They can't fix it in 2 minutes, it could take hours or days dependng on how hard they are working on fixing it.

ShadowOfxIntent
01-18-2011, 02:31 PM
Originally posted by ShadowOfxIntent:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by W.E.S.P:
Theres a link in the MP fourm that is more updated than this one if you want to take a look. All they have for us at the minute is their looking in to it. With a bit of luck they might sort it out today like they sorted yesterdas problem. Just hope its sooner rather than later though.

Awesome cheers http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

Thank you http://forums.ubi.com/images/smilies/16x16_smiley-happy.gif </div></BLOCKQUOTE>

Xharry005X
01-18-2011, 02:35 PM
im aving same prob update title 5 and when i download it kicks me from xboxlive and makes my dlc anumus 1.0 update corrupt

Chris1655
01-18-2011, 03:27 PM
I've been having similar problems, When I load Assassin's Creed: Brotherhood, I am disconnected from xbox live and unable to re-connect. But when I dashboard, i'm imidiately re-connected. I have no updates required, And i've tried clearing system cashe. Nothing has worked so far. http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif

Feena1979
01-18-2011, 04:07 PM
THANK YOU ALL SO MUCH FOR FIXING THE SIGNING OUT ISSUE NOW I CAN CONTINUE THE STORY http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif

Guesstony
01-18-2011, 05:49 PM
Hong kong here same situation, hope update file release ..

lodylody
01-18-2011, 11:45 PM
Originally posted by Ronzer101:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">I demand this is fixed - we are paying for this, so it should work. I'm considering a full refund at my local store if this issue isn't corrected.

They are working on it, don't get so "snooty", they are trying their best. They can't fix it in 2 minutes, it could take hours or days dependng on how hard they are working on fixing it. </div></BLOCKQUOTE>

Hey mate, you took THAT outta context! You training to become the slimy paparazzi? I APOLOGIZED - are you a no-brain idiot? I would hope not!

And WE PAY 40 for this game! It's a rediculous price for any game, so it SHOULD work.

KFOXX
04-05-2012, 09:22 PM
Okay, so I have the DLC, but the only title update I have is #4. Not title update 5, not title update 3; I have 4.

I tried deleting it and re-installing it twice.

The matter of waiting more than a day or an hour is irrelevant now. Its more than a year since those replies were posted. If there is a so-called title update #5 why don't I have it if it's required for the DLC? Why am I not prompted to get it?

Is there a reason I only have #4 and am not prompted when I start the game to download Title Update 5?

sticks165
04-05-2012, 09:35 PM
this thread is old as **** why would you revive it?

oh and welcome to the forums