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XyZspineZyX
09-10-2003, 08:28 AM
Last night my Logitech Wingman Extreme 3D died on me /i/smilies/16x16_smiley-sad.gif

Something 'went' all of a sudden and now there's no tension in the stick, it just flops around!

It has a 2 year warranty against defect, and I've had it 13 months now, so I'm going to go back to where I bought it to try and get some replacement.

Has anyone had this problem with this joystick? If you have, what was the outcome?

Cheers,



R_R

"Alright, come out with your hands up, two cups of coffee, an auto freshener that says Capricorn, and something with coconut on it!"

XyZspineZyX
09-10-2003, 08:28 AM
Last night my Logitech Wingman Extreme 3D died on me /i/smilies/16x16_smiley-sad.gif

Something 'went' all of a sudden and now there's no tension in the stick, it just flops around!

It has a 2 year warranty against defect, and I've had it 13 months now, so I'm going to go back to where I bought it to try and get some replacement.

Has anyone had this problem with this joystick? If you have, what was the outcome?

Cheers,



R_R

"Alright, come out with your hands up, two cups of coffee, an auto freshener that says Capricorn, and something with coconut on it!"

XyZspineZyX
09-10-2003, 08:43 AM
there is history of the wist rudder slowly getting wore out ..mine is ok ... ill do a quick search of old posts

U.S. infantry 84-91

XyZspineZyX
09-10-2003, 08:57 AM
i found this for ya ........ have the wingman extreme. I had the same problem after a year of use. here is what I did to solve the problem.
*do so at your on risk I am not responsible for your mishaps*
I was fed up with Logitech in general crappy support and crappy hardware. (returned 560 speakers 3 times bad sub)
anyways, with my joystick I deceided to take it apart (thinking I was going to get a new joystick anyways so what the hell) I took apart the stick and re-alinged the very cheap potimeter inside being very careful not to damage anything inside. once I had it apart I recalibrated the stick just to confirm it still works(when doing this make sure to twist the the potimeter to its full movement). to my amazement the rudder works no more stuttering. In order to put everything back together you need to piece it back to using the left side of the stick this is where all the parts you need will stay in order to do put it back. On the center of the stick is the centering spring in order for this to work again you need to seperate the spring and put it in the holding colum( wish I had pics for you guys) which is also on the white stick. now that this is done you can piece it all back together, starting from the left where all your main internal parts fit place it back on the center of the stick once in place add the right side of the stick be very careful not to move the spring inside, you may have to play with it a bit to get it all back together. but it should fit back nicely. re-calibrate the unit again and it should work. if any of these instruction are difficult to follow just repley and I will help you further.
All this is easily done and is almost self explantory once you have the unit apart.



U.S. infantry 84-91

XyZspineZyX
09-10-2003, 09:05 AM
Cheers Tenmike,

I guess that's what I'll be doing tonight if i get no joy at the shop /i/smilies/16x16_smiley-wink.gif



R_R

"Alright, come out with your hands up, two cups of coffee, an auto freshener that says Capricorn, and something with coconut on it!"

Message Edited on 09/10/0308:05AM by rawheid_rex

XyZspineZyX
09-10-2003, 09:19 AM
My logitech strikeforce 3d died once after using if for a couple of hours - but all I needed to do was unplug it from the USB and plug it back in and it sprung back to life.

Is your definately a physical problem ?

XyZspineZyX
09-10-2003, 09:20 AM
I had that stick for 4 years. At the end it wasn't precise anymore. So I bought Logitech Force 3D...

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XyZspineZyX
09-10-2003, 09:27 AM
It's definately a physical problem, the stick itself has little or no centring now, as if some spring holding it in place has slipped or broken..



R_R

"Alright, come out with your hands up, two cups of coffee, an auto freshener that says Capricorn, and something with coconut on it!"

T_O_A_D
09-10-2003, 09:27 AM
I have had 4 of those and one force feedback. I got them warrantied I still have 2 brandnew ones non FFB used slightly. I have them for backup incase my x45 quits. (not likely) I have had it for a year now. my logies lasted no more ant 4 to 6 months. I had take them apart several times and cleaned the pots with electrical cleaner it help me gain a couple more months out of them. One of my friends still uses one but has disabled the rudder and purchaced CH pro USB pedals to use instead.

Theres my 2 cents if you need 3 let me know LOL

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XyZspineZyX
09-10-2003, 09:29 AM
I disabled the rudder a long time ago as it worked like a complete pile!



R_R

"Alright, come out with your hands up, two cups of coffee, an auto freshener that says Capricorn, and something with coconut on it!"

XyZspineZyX
09-10-2003, 09:33 AM
sidewinder will do the same thing on ya


you should buy a

hotas cougar
ch hotas
or saitek x45

they will last a hell of alot longer.


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XyZspineZyX
09-10-2003, 09:44 AM
whats the logitech force 3d like guys

T_O_A_D
09-10-2003, 10:03 AM
brookt wrote:
- whats the logitech force 3d like guys
-
Its the same thing with it but it wore out faster due to the FFB of the guns. It's all plastic in there and if you go and sit on the trigger with a aircraft that shoots several hundred rounds a second. Well go figure! Whats going to happen to the stick?
-



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XyZspineZyX
09-10-2003, 02:31 PM
I had the exact same problem. Don't bother taking it back to the store. You need to call Logitech, explain your problem, and they should send you a new stick free by UPS.

That's what happened in my case. The twist was already wonky, but it's fixable, but the release of tension you describe is a broken part at the base of the stick. I took mine apart to see what happened and the problem is that the peg that the tension spring is mounted on is plastic and can snap after prolonged use. The good thing is that Logitech appears to know this and there was no quibbling about replacing it. I just faxed my receipt to them and they sent a new stick to my door in about a week.

XyZspineZyX
09-10-2003, 03:00 PM
I had the same problem with 560 speakers. Something in the sub went loose and it sturt produce really annoying soundshttp://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif) But good thing about Logitech is that you can call customer support explain the problem and they send new one shortly.

My Logitech Wingman Extreme died and I bought another one on eBay for $9. It is used but looks and works as nes so far...

I took apart the one which died. Everything looked fine. I checked resistors to make sure that they are not loose, put everything together and joystich start to work fine. But not for a long time. In 2 days everything went back.

XyZspineZyX
09-10-2003, 03:03 PM
I just got off the phone to logitech: I have to cut the connnector plug off and send it to Switzerland (I'm in the UK), and they'll send me a new joystick. Only thing is, I'll have to wait up to 3 WEEKS /i/smilies/16x16_smiley-sad.gif What the hell am I going to do in the mean time??



R_R

"Alright, come out with your hands up, two cups of coffee, an auto freshener that says Capricorn, and something with coconut on it!"

Message Edited on 09/10/0302:08PM by rawheid_rex

XyZspineZyX
09-10-2003, 03:09 PM
Obviously a different customer service policy (and a rather poor one!). Are they going to pay your shipping fees? Do they want the original because you lost your receipt? The serial number should be enough to prove the stick's age.

It's one thing to build crappy sticks, but then to support them with crappy customer service!!!

(BTW, I now use an MS Precision 2)

XyZspineZyX
09-10-2003, 03:15 PM
I have to pay the shipping fee! I have a receipt and they know my serial, yet they still want the plug! I wont be buying a Logitech stick again!
I think I'll try to repair this one in the meantime and I reckon I can maybe do some inventive soldering to an old USB adaptor I have!



R_R

"Alright, come out with your hands up, two cups of coffee, an auto freshener that says Capricorn, and something with coconut on it!"

XyZspineZyX
09-10-2003, 03:22 PM
I had the same thing happen to me the other night. All of the sudden while playing the life went out of the joystick. The power plug from the back of the joystick had pulled out. Put back in. Sounds simple enough, might be your problem, don't know

For those of you in my six, bite me...

XyZspineZyX
09-10-2003, 04:11 PM
They replaced olready 2 products for me: speakers and a wheel. They shipped new ones for free and pretty fast. Wheel I got in 2 weeks and speakers in 1 week. Wheel that they replaced worked fine. Only problem was with gas pedal. They sent me new set with everything and now I have 2 wheels. The same story was with the speakers. Problem was only with the sub but I got a new set.

Representative asked me couple of questions about nature of problem and serial number. They even didn't asked about receipt.

Obviously they have different policy for European market.

XyZspineZyX
09-10-2003, 04:12 PM
S!

I'm not sure if you can fix it...here is a link to repairing your stick.

http://www.cfsjunkyard.250x.com/logitech1.html

Falcon

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XyZspineZyX
09-10-2003, 04:57 PM
I had 2 Wingman Extreme Digital 3D sticks - each broke from a wrist/rudder problem after about a year of use.

Now I have upgraded and use (for over a year) the Wingman Strike Force 3D. I had some bugs, including the "floppy stick syndrome" that you mentioned. I used the online Logitech help site, (which said nothing), but then found my answer at my (MSI) motherboard site:

1. Buy an externally powered USB hub (about $15 US). Many systems/motherboards (VIA chipset for example) cannot cope with the high power demand from this stick. The external hub WILL stop the "floppy stick syndrome", assuming the stick is still OK.

2. Additionally, turn off the Force Feedback for better precision - however you'll still need to re-calibrate often.

3. In your case however, it sounds like your non-force feedback stick is waxed and needs replacing (you were plugged into the game port vice USB, correct?)

Cheers@



Message Edited on 09/10/0304:00PM by ISU-152

XyZspineZyX
09-11-2003, 01:39 PM
I have the Logitech Force 3D Pro and have been using it for about a month with no problems. It sort of flops around the center which took some getting used to. But is nice once your used to it as you can simply hold the stick right on without pressure. Yet any more and it'l push it back.
I have my force feedback turned down where it's enough to feel but not enough to actually try to jerk the stick around. Everything calibrated, and has stayed calibrated right so far, and it's very smooth. Not like my other stick where it sort of catches when going from any forward movement to backwards movement and the same with side to side.
All in all I'm pleased, and I'm very easy on my joysticks. I broke so many over the years eventually I found out if you don't go easy on them they will break. Such as trying to pull or push it farther than it will go. Same with twisting the rudder. Twisting twice as hard against the stops does nothing for you.
All in all I can't see it breaking within the next year.